
Licensed Customer Confidential Provisioning Wireless Continuity for BlackBerry
Email Continuity Administrator Guide version 6.5 (1st ed.) 67
To remove the Blackberry agent for one user:
1 From the Blackberry Manager main page, select the All Users tab.
2 Right-click the name of the user for whom you want to disable the
Blackberry agent. Select Assign Software Configuration. Change this to
None.
3 The application poll interval runs at the next BES check-in window. This
can be up to four hours, depending on your configuration.
After the application has been removed, the Blackberry requests that you
reset it. After reset is complete, you must delete the application from the
Blackberry.
Distribution Over-the-Air for BES 5.x
The procedures provided in this section are for BlackBerry Administration Service
version 5.0. BlackBerry devices must be version 4.1 or later.
To perform an over-the-air deployment for BES 5.x, you must complete the
following tasks:
1 Prepare the shared application directory. See "
To prepare the shared
application directory:" on page 67.
2 Update your IT policies. See "
To update your IT policies:" on page 69.
3 Download the client agent. See "
To download the client agent:" on
page 69.
4 Add the client application to the BlackBerry Administration Service. See
"
To add the client application to BAS:" on page 69.
5 Create and populate application policies. See "
To create and populate
application policies:" on page 70.
6 Create and populate the software configuration. See "
To create and
populate the software configuration:" on page 70.
7 Create a user group to hold all users who will receive the BlackBerry
client. See "
To create a BlackBerry client user group:" on page 71.
8 Assign the software configuration to the BlackBerry client user group. See
"
To assign the software configuration to the BlackBerry client user group:"
on page 71.
To prepare the shared application directory:
1 On your BES server or network, create a folder to hold the shared
application files, for example, C:\rimshare\Shared\Applications.
Important! Do not use the older BES path (C:\Program
Files\Common Files\Research In Motion\).
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