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Configuring VaultBoxes Licensed Customer Confidential

90 Email Continuity Administrator Guide version 6.5 (1st ed.)

Timestamp of

files in a

directory

[Data Drive}:\activemailbox\

compressiondir*.*

Oldest file is

older than 60

minutes

1 Verify the Vaultbox can connect to

the data center, as follows:

• telnet [hostname]22

• If you do not get an OpenSSH

response, the port is likely blocked;

check the firewall.

2 If the connection is good, shut

down, then restart the transfer

service.

3 Wait one hour. If newer timestamps

do not appear, collect the

SRTransferService.log files, and

contact Support.

CPU

utilization

Using the Windows

Performance Monitor, verify

that the Total instance of

the% Processor Time counter

of the Processor

performance counter object

is less than 80 percent.

Performance

counters

The Message queue size

counter of the Transfer

Service object should be less

than 10,000. Other counters

under the Transfer Service

are also useful for

determining daily message

volume.

Table 3-3 VaultBox Monitoring

Data Type Description Alert When Troubleshooting Suggestions

1 2 ... 101 102 103 104 105 106 107 108 109 110 111 ... 191 192

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