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Changing Your Account Settings Licensed Customer Confidential

152 Email Continuity Administrator Guide version 6.5 (1st ed.)

Changing Your Account Settings

Accessing Your Mailbox

When Email Continuity is active, you can access your webmail account directly

from the Administration Console. Note that if you’re logged in using the root

account, the email account for emsroot is accessed. If you’re logged in as an

administrator with a personal Email Continuity account, your personal account is

displayed.

To access your webmail account during an activation:

1 From the Administration Console Home, click Your Account.

2 Click Access Your Mailbox. The webmail account appears.

Viewing Undeliverable Mail in the Dropbox

If configured to do so, during an activation, Email Continuity places mail it cannot

deliver (because it cannot resolve an address, or for some other reason) into a

dropbox, where it is held until recovery. Administrators logged in using the root

account can view undeliverable messages from the Administration Console.

To view undeliverable mail during an activation:

1 From the Administration Console Home, click Your Account.

2 Click Access Email Continuity Dropbox. The webmail inbox for the

Dropbox appears.

Changing Your Password

You can change your password directly from the Administration Console. If you

are logged in as an administrator, this feature allows you to change your personal

administrator password. If you are logged in as a root administrator, this feature

changes the root-level password.

CAUTION Changing Root Account Password

If you are logged in using the root account, you are changing the root password,

which may be used by other people in your organization. Make sure you

communicate changes to the root account password to others who must use it.

To change your password:

1 From the Administration Console Home, click Your Account.

2 Click Change Password. The Change Password screen appears.

3 In the New Password field, type the new password.

4 In the Confirm Password field, retype the new password.

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