
Software Requirements Licensed Customer Confidential
22 Email Continuity Administrator Guide version 6.5 (1st ed.)
Coexistence Exchange Environments (2000/2003/2007)
Microsoft Internet Information
Server (IIS) and simple mail
transfer protocol (SMTP)
For the RedirectorManager to function properly, you must
install, but can then disable, IIS services, including SMTP.
To use Historical Mail, you must have IIS services,
including SMTP, enabled.
Microsoft SQL Server 2005
Express
To use Historical Mail, you must have SQL Server 2005
Express. Though it is provided in the service software
package, installation of this software can take 30 minutes
or more; Support recommends that you install it prior to
scheduling your service call.
Microsoft Outlook messaging
and Collaboration client must
NOT be installed.
Exchange 2007 Servers
If the Exchange 2007 server
was not installed with support
for pre-Outlook 2007 clients,
you must create a Public
Folder store
1 Launch the Exchange Management Console.
2 Expand the Server Configuration node, and select the
Mailbox node and server on which you want to create
the Public Folder store.
3 In the Storage Management tab, select the storage
group you want to contain the public folder database.
4 In the Actions pane, click New Public Folder database.
Name the database, assign a path, then click New.
5 Stop, then restart, the MSExchangeIS service.
Configure Offline Address
Book for Outlook 2003 and
earlier clients.
Table 2-8 Software Requirements for Coexistence Environments (2000/2003/2007)
Software Notes
ESS Server
.NET Framework v. 2.0 If not already present on the ESS server, the installation package
provided by Support includes this software. After installation, you may
need to reboot the computer before you can proceed with the
SyncManager Wizard.
Table 2-7 Software Requirements for Exchange 2007 Environments (Continued)
Software Notes
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