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Licensed Customer Confidential Software Requirements
Email Continuity Administrator Guide version 6.5 (1st ed.) 19
2 Service root account username and password—You must use the
service root account or a valid super administrator account (created by
your organization’s service root account) for authentication of the
SyncManager with the data center servers. If you do not have the service
root account username and password, contact Support.
Supported Operating Systems
The ESS server must use one of the operating systems described in Table 2-3.
Supported Messaging Software
Email Continuity works with the following versions of Microsoft Exchange Server:
• Microsoft Exchange Server 5.5, Service Pack 4 or later
• Microsoft Exchange Server 2000, Service Pack 3 or later
• Microsoft Exchange Server 2003
• Microsoft Exchange Server 2007
Table 2-3 Supported Operating Systems
Server Operating System Notes
Email Security
Services Server
Windows Server 2003/
Windows Server 2008
64-bit is only supported for Windows
Server 2008
One or more VaultBox
systems
Windows Server 2003 SP1/
Windows Server 2008
SP1 is required by Microsoft
SQL Server 2005 Express
Edition
Table 2-4 Supported Features/Exchange Configurations
Features Exchange 5.5
Exchange
2000/2003
Exchange
2007
Coexistence
(2000, 2003,
2007)
Email Continuity—full activation Supported Supported Supported
a
a. Continuous Cluster Replication is supported for full and partial activations in Exchange 2007.
Supported
Email Continuity—partial activation Not Supported Supported Supported Supported
Historical Mail Not Supported Supported Supported Supported
Outlook Extension Not Supported Supported Supported Supported
Windows Authentication Not Supported Supported Supported Supported
Wireless Continuity for BlackBerry Supported Supported Supported
- Administrator Guide 1
- Legal Notices 3
- Table of Contents 5
- Task Reference 9
- About This Book 13
- Conventions 14
- Product Documentation 15
- 1 About the Service 17
- ESS Server 19
- About Windows Authentication 20
- MessageLabs 22
- Email Continuity 22
- About the Outlook Extension 23
- About AlertFind Integration 26
- Interaction of Components 27
- 2 Preinstallation 29
- Firewall Requirements 30
- Proxy Requirements 30
- Gateway Requirements 30
- Continuity 32
- Hardware Requirements 33
- Software Requirements 34
- Supported Operating Systems 35
- Supported Messaging Software 35
- Server Software Requirements 36
- Exchange 2007 Environments 37
- Account Requirements 39
- NOTE Public Folder Stores 41
- Virtualization 42
- Administrator Group 46
- Extension Requirements 49
- Outlook Extension Limitations 50
- Placement 51
- Historical Mail Requirements 55
- Installing Service Software 59
- Configuring the SyncManager 65
- Configuring RedirectorManager 73
- Upgrading RedirectorManager 75
- Synchronizing RIM Data 78
- Distributing the Client Agent 79
- Installing the Outlook 88
- Extension 88
- Manual Installation 92
- Configuring VaultBoxes 102
- Monitoring VaultBoxes 104
- 4 Administration 109
- Administration Console Home 110
- Readiness Checks 112
- Authentication Manager Status 114
- Retention Policies 115
- Creating Retention Policies 117
- Storage Reports 120
- Replication Zones 121
- User Administration 122
- Resetting User Passwords 123
- Defining User Sets 130
- Reviewing Login Status 136
- Excluded Users 140
- Managing Users and Devices 145
- Extension Administration 148
- Mailboxes and Aliases 149
- Mailing Lists 150
- Notification 151
- Sending Reminders 154
- Managing Fault Alerts 156
- Managing Transition Alerts 156
- Sending Custom Notifications 157
- Viewing Audit Reports 158
- Modifying System Settings 159
- Configuring Email Routing 161
- Changing the Email Disclaimer 162
- AlertFind Mapping 163
- Sync Notify Settings 165
- Customizing the Home Page 166
- Accessing Your Mailbox 168
- Changing Your Password 168
- Testing Email Continuity 169
- 5 Activation 171
- 6Recovery 175
- Original Mail 182
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