
116 Troubleshooting and Frequently Asked Questions
Repairing the USC and USC-LCE
Repairing USC
If the message System Services update required appears during
power-on self-test (POST), the embedded device that stores USC may
contain corrupted data.
To resolve the issue, try to update USC by executing
USC Dell Update Package (DUP) from the operating system. See the
Dell
Update Packages User’s Guide
available at
support.dell.com/manuals
for more
information.
Repairing USC-LCE
If the message System Services update required appears during
power-on self-test (POST), the embedded device that stores USC-LCE may
contain corrupted data.
To resolve the issue, you must first attempt to update
USC - LCE by executing USC-LCE Dell Update Package (DUP). See the
Dell Update Packages User’s Guide
available at
support.dell.com/manuals
for more information.
If running the DUP does not solve the problem,
use USC-LCE repair package:
1
Go to
ftp.dell.com
LifecycleController
and download the file named
USC_1.4.0_Rep_Pack_A00.usc
(or newer version) to a temporary location.
This operation cannot be
completed because the SD
Card is not present. Insert
the SD card and retry.
Install and enable the licensed vFlash SD card and retry
the operation.
The backup operation that
was initiated from USC
could not be completed.
Check iDRAC RAC logs for
more information.
The RAC log contains the names of the components
that failed during backup. Verify the firmware
information and retry.
Rekey failed. Retry. Make sure that the latest version of the storage
controller firmware is installed.
Failed to encrypt unsecure
virtual disks.
Make sure that the latest version of the storage
controller firmware is installed.
Table 5-3. USC-LCE Error Messages and Resolutions
(continued)
Error Message Resolution
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