Dell Lifecycle Controller 1.5 Manual do Utilizador Página 105
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Troubleshooting and Frequently Asked Questions 105
5
Troubleshooting and Frequently
Asked Questions
This section describes the error messages commonly generated by Unified
Server Configurator (USC) and Unified Server Configurator-Lifecycle
Controller Enabled (USC-LCE), and provides suggestions for resolving the
errors. It also answers questions that are frequently asked by USC and USC-
LCE users.
Error Messages
This section provides a list of error messages and the resolutions for each
message. Table 5-1 lists the messages specifically to USC and USC-LCE.
Table 5-2 lists messages specific to USC and Table 5-3 lists messages specific
to USC-LCE.
Table 5-1. USC and USC-LCE Error Messages and Resolutions
Error Message Resolution
Unable to find a boot
device on which to
install the operating
system
USC or USC-LCE does not detect a device on which an
operating system can be installed. One of the following
situations is probably causing the error:
• The drives are not properly connected.
• There are no recognized storage controllers on the system.
• The on-board SATA controller is disabled in the BIOS.
To resolve this issue, click Exit and Reboot and shut down
the system. Then, ensure you have at least one device on
which to install an operating system before launching USC
or USC-LCE again.
Unable to copy driver
files
The drivers required to install the operating system are
corrupted. To resolve this issue, perform a platform update
(see
Updating Platform
).
- User’s Guide 1
- Notes and Cautions 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- 10 Contents 10
- Introduction 11
- Why Use USC/USC-LCE? 12
- Classification 13
- 14 Introduction 14
- What’s new in USC/USC-LCE 1.5 16
- Upgrading to USC or USC-LCE 16
- Other Documents You May Need 17
- 18 Introduction 18
- Using USC or USC-LCE 19
- 20 Using USC or USC-LCE 20
- Enabling USC or USC-LCE 21
- Disabling USC or USC-LCE 21
- Using USC for the First Time 22
- Accessing Help 23
- Viewing Readme 23
- 24 Using USC or USC-LCE 24
- USC and USC-LCE Features 25
- Lifecycle Log 26
- USC-LCE Platform Update 26
- Platform Rollback 27
- Hardware Configuration 28
- Operating System Deployment 30
- Driver Extraction 31
- Driver Installation Methods 31
- RAID Configuration 31
- Platform Restore 32
- Export Server Profile 33
- Hardware Diagnostics 34
- USC or USC-LCE Repair 35
- Key Encryption 36
- Workflow 38
- USC and USC-LCE Operations 39 39
- Updating Platform 40
- Selecting Download Method 41
- Using Single Component DUPs 42
- Using Repository 43
- Important 45
- Launching Rollback Wizard 45
- Comparing Versions 46
- Installing Operating System 48
- Location (for USC only) 49
- Local Drive 50
- Bypass RAID configuration: 51
- Selecting Operating System 52
- Rebooting System 55
- Controller 56
- USC and USC-LCE Operations 57 57
- Configuring System Date/Time 58
- Configuring iDRAC 58
- LAN Configuration 59
- Dedicated 60
- Shared with failover 60
- Shared with failover - LOM 2 60
- Advanced LAN Configuration 61
- Common IP Configuration 62
- IPv4 Configuration 63
- IPv6 Configuration 65
- Virtual Media Configuration 67
- LAN User Configuration 67
- Account Privilege 69
- Smart Card Authentication 69
- Summary and Confirmation 70
- View Current Configuration 71
- Select RAID Controller 71
- Foreign Configuration Found 72
- Express or Advanced Wizard 72
- Select Basic Settings 73
- USC and USC-LCE Operations 77 77
- Prerequisites 79
- Configuring vFlash SD Card 81
- HII Advanced Configuration 82
- USC and USC-LCE Operations 83 83
- Removing iDRAC6 Express Card 88
- USC and USC-LCE Operations 89 89
- Local FTP Server 90
- Supported Devices 93
- Part Firmware Update 93
- Back Up Server Profile 94
- Network Share 95
- Network Share, or USB Device 96
- Post-import Scenario 98
- Replacement 99
- Viewing Lifecycle Log History 100
- Exporting Lifecycle Log 101
- USC and USC-LCE Operations 102
- Asked Questions 105
- (continued) 106
- Repairing the USC and USC-LCE 116
- Frequently Asked Questions 118
- Lifecycle Log Schema 123
- Easy-to-use System Component 125
- Index 129 129
- Index 131 131
- 132 Index 132
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