
Troubleshooting and Frequently Asked Questions 109
Table 5-3. USC-LCE Error Messages and Resolutions
Error Message Resolution
Drivers pack not found
OR
Error populating OS list
USC-LCE cannot find the drivers required to install the
operating system. To resolve this issue, perform a
platform update (see
Updating Platform
).
Unable to find a device
capable of reading the OS
install media
USC-LCE cannot detect a device to read the operating
system media. One of the following situations is
probably causing the error:
• No optical device is available on the system. Shut
down the system and add a SATA optical device or
USB
optical device.
• If an optical device is present, it may not be properly
connected. Check to ensure the device cables are
adequately seated.
• If an optical device is present, it is disabled in the
BIOS. Reboot the system, enter the BIOS setup utility,
and enable the SATA ports for the optical device.
• iDRAC virtual media is disabled. See the
Integrated
Dell Remote Access Controller 6 (iDRAC6) User’s
Guide
for your system available at
support.dell.com/manuals
.
The repository you selected
as a source for the updates
has failed an integrity check
This error may be caused by temporary network
problems; try again later to connect to the update
repository. If you are using a local USB device for your
update repository and this problem persists, create the
repository again (see
Configuring a Local USB Device
)
or provide an alternate repository.
Decompression of the
catalog file failed
The catalog downloaded to compare currently installed
versions with the latest available versions cannot be
decompressed. This error may be caused by temporary
network problems; try again later to connect to the
update repository. If you are using a local USB device for
your update repository and this problem persists, create
the repository again (see
Configuring a Local USB
Device
) or provide an alternate repository.
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