Dell MD3000i Guia de Resolução de Problemas

www.dell.com | support.dell.comDell™ Failover Clusters WithMicrosoft®Windows Server®2003Software Installation andTroubleshooting Guide

10 IntroductionCluster NodesTable 1-2 lists the hardware requirements for the cluster nodes.Table 1-2. Cluster Node RequirementsComponent Minimum Requ

Introduction 11Cluster StorageYou must attach all the nodes to a common shared system for your Dell failover cluster solutions with Windows Server 200

12 IntroductionOther Documents You May Need CAUTION: The safety information that is shipped with your system provides important safety and regulatory

Preparing Your Systems for Clustering 13Preparing Your Systems for Clustering CAUTION: Only trained service technicians are authorized to remove and

14 Preparing Your Systems for Clustering5Configure each server node as a member server in the same Windows Active Directory Domain. NOTE: It may als

Preparing Your Systems for Clustering 15Installation OverviewThis section provides installation overview procedures for configuring a cluster running

16 Preparing Your Systems for Clustering6Install or update the storage connection drivers. For more information on connecting your cluster nodes to a

Preparing Your Systems for Clustering 17Selecting a Domain ModelOn a cluster running the Microsoft Windows operating system, all nodes must belong to

18 Preparing Your Systems for ClusteringInstalling and Configuring the Microsoft Windows Operating System NOTE: Windows standby mode and hibernation

Preparing Your Systems for Clustering 198Reboot node 1.9From node 1, write the disk signature and then partition, format, and assign drive letters and

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 Preparing Your Systems for ClusteringConfiguring Windows NetworkingYou must configure the public and private networks in each node before you insta

Preparing Your Systems for Clustering 21Configuring IP Addresses for the Private NetworkUse the static IP address assignments for the network adapters

22 Preparing Your Systems for Clustering NOTE: Do not configure Default Gateway, NetBIOS, WINS, and DNS on the private network. If you are running Wi

Preparing Your Systems for Clustering 23Setting the Network Interface Binding Order for Clusters Running Windows Server 20031Click the Start button, s

24 Preparing Your Systems for ClusteringConfiguring the Internet Connection FirewallThe Windows Server 2003 operating system includes an enhanced Inte

Preparing Your Systems for Clustering 25Installing and Configuring the Shared Storage SystemThe shared storage array consists of disk volumes that are

26 Preparing Your Systems for ClusteringTo assign drive letters, create mount points, and format the disks on the shared storage system:1Turn off the

Preparing Your Systems for Clustering 27To create a mount point:aClick Add. bClick Mount in the following empty NTFS folder.cType the path to an empty

28 Preparing Your Systems for ClusteringConfiguring Hard Drive Letters When Using Multiple Shared Storage SystemsBefore installing MSCS, ensure that b

Preparing Your Systems for Clustering 29cAssign the drive letters for the drives. This procedure allows Windows to mount the volumes.dReassign the dri

Contents 3Contents1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 7Virtual Servers and Resource Groups . . . . . . . . 7Quorum Resour

30 Preparing Your Systems for ClusteringConfiguring Microsoft Cluster Service (MSCS) With Windows Server 2003The cluster setup files are automatically

Preparing Your Systems for Clustering 31Adding Cluster Nodes Using the Advanced Configuration OptionIf you are adding additional nodes to the cluster

32 Preparing Your Systems for Clustering13In the Password field of the Cluster Service Account menu, type the password for the account used to run the

Preparing Your Systems for Clustering 33Creating a LUN for the Quorum ResourceIt is recommended that you create a separate LUN—approximately 1 GB in s

34 Preparing Your Systems for ClusteringVerifying MSCS OperationAfter you install MSCS, verify that the service is operating properly.If you selected

Installing Your Cluster Management Software 35Installing Your Cluster Management SoftwareThis section provides information on configuring and administ

36 Installing Your Cluster Management SoftwareTo install Cluster Administrator and the Windows Administration Tools package on a remote console:1Selec

Understanding Your Failover Cluster 37Understanding Your Failover ClusterCluster ObjectsCluster objects are the physical and logical units managed by

38 Understanding Your Failover ClusterNode-to-Node CommunicationIf a network is configured for public (client) access only, the Cluster Service will n

Understanding Your Failover Cluster 39When MSCS is configured on a node, the administrator chooses whether that node forms its own cluster or joins an

4 ContentsInstalling the Storage Connection Ports and Drivers. . . . . . . . . . . . . . . . . . . . . 24Installing and Configuring the Shared Stora

40 Understanding Your Failover Cluster• Check the online state of the resource by configuring the Looks Alive (general check of the resource) and Is A

Understanding Your Failover Cluster 41Setting Advanced Resource PropertiesBy using the Advanced tab in the Properties dialog box, you can perform the

42 Understanding Your Failover ClusterQuorum ResourceNormally, the quorum resource is a common cluster resource that is accessible by all of the nodes

Understanding Your Failover Cluster 43Adjusting the Threshold and Period ValuesThe Threshold value determines the number of attempts to restart the re

44 Understanding Your Failover ClusterResource DependenciesA dependent resource requires another resource to operate. Table 4-4 describes resource dep

Understanding Your Failover Cluster 454On the File menu, point to New and click Resource. 5In the New Resource wizard, type the appropriate informatio

46 Understanding Your Failover ClusterFile Share Resource TypeIf you want to use your cluster solution as a high-availability file server, select one

Understanding Your Failover Cluster 47In an active/passive (activex/passivex) configuration, one or more active cluster nodes are processing requests

48 Understanding Your Failover ClusterFailover PoliciesWhen implementing a failover policy, configure failback if the cluster node lacks the resources

Understanding Your Failover Cluster 49N + I FailoverN + I failover is an active/passive policy where dedicated passive cluster node(s) provide backup

Contents 54 Understanding Your Failover Cluster . . . 37Cluster Objects. . . . . . . . . . . . . . . . . . . . . . 37Cluster Networks . . . . . .

50 Understanding Your Failover ClusterConfiguring Group AffinityOn N + I (active/passive) failover clusters running Windows Server 2003, some resource

Understanding Your Failover Cluster 51If you have applications that run well on two-node, and you want to migrate these applications to Windows Server

52 Understanding Your Failover Clusterresource group to fail over. In this example, node 1 owns applications A, B, and C. If node 1 fails, application

Understanding Your Failover Cluster 53Figure 4-4. Example of a Four-Node Failover Ring ConfigurationFailover and Failback CapabilitiesFailoverWhen an

54 Understanding Your Failover ClusterYou can configure failback to occur immediately, at any given time, or not at all. To minimize the delay until t

Maintaining Your Cluster 55Maintaining Your ClusterAdding a Network Adapter to a Cluster Node NOTE: To perform this procedure, Microsoft® Windows Se

56 Maintaining Your Cluster7Click OK and exit the network adapter properties.8Click the Start button and select Programs→Administrative Tools→Cluster

Maintaining Your Cluster 57Removing Nodes From Clusters Running Microsoft Windows Server 20031Move all resource groups to another cluster node.2Click

58 Maintaining Your ClusterRecovering From a Corrupt Quorum DiskThe quorum disk maintains the configuration data necessary for recovery when a node fa

Maintaining Your Cluster 59Changing the MSCS Account Password in Windows Server 2003To change the service account password for all nodes running Micro

6 ContentsRemoving Nodes From Clusters Running Microsoft Windows Server 2003. . . . . . . . . . . . . 57Running chkdsk /f on a Quorum Resource . . .

60 Maintaining Your Cluster10On the Windows desktop, right-click the My Computer icon and select Manage.The Computer Management window appears.11In th

Upgrading to a Cluster Configuration 61Upgrading to a Cluster ConfigurationBefore You BeginBefore you upgrade your non-clustered system to a cluster s

62 Upgrading to a Cluster ConfigurationCompleting the UpgradeAfter installing the required hardware and network adapter upgrades, set up and cable the

Troubleshooting 63TroubleshootingThis appendix provides troubleshooting information for your cluster configuration. Tab le A -1 describes general clu

64 TroubleshootingYou are using a Dell PowerVault MD3000 or MD3000i storage array and the Host Group or Host-to Virtual Disk Mappings is not correctly

Troubleshooting 65One of the nodes takes a long time to join the cluster.orOne of the nodes fail to join the cluster.The node-to-node network has fail

66 TroubleshootingAttempts to connect to a cluster using Cluster Administrator fail.The Cluster Service has not been started.A cluster has not been fo

Troubleshooting 67You are prompted to configure one network instead of two during MSCS installation.The TCP/IP configuration is incorrect.The node-to-

68 TroubleshootingOne or more nodes may have the Internet Connection Firewall enabled, blocking RPC communications between the nodes. Configure the In

Troubleshooting 69Cluster Services may not operate correctly on a cluster running Windows Server 2003 when the Internet Firewall enabled.The Windows I

Introduction 7IntroductionClustering uses specific hardware and software to join multiple systems together to function as a single system and provide

70 TroubleshootingPublic network clients cannot access the applications or services that are provided by the cluster.One or more nodes may have the In

Troubleshooting 71You are using a Dell PowerVault MD3000 or MD3000i storage array and one of the following occurs:• Unable to assign the drive letter

72 Troubleshooting

Index 73IndexAactive/activeabout, 46Cchkdsk/frunning, 57clustercluster objects, 37forming a new cluster, 39joining an existing cluster, 39verifying fu

74 IndexFfailbackabout, 53failoverconfiguring, 43modifying failover policy, 54policies, 48failover configurationsfor Windows Server 2003, Enterprise E

Index 75Ooperating systeminstalling, 18upgrading, 62Windows Server 2003, Enterprise Editioninstalling, 15Pperiod valuesadjusting, 43private networkcon

76 IndexVvirtual servers, 7definition, 7Wwarranty, 12Windows Server 2003, Enterprise Editioncluster configurations, 49-52

8 IntroductionQuorum ResourceA single shared disk, which is designated as the quorum resource, maintains the configuration data (including all the cha

Introduction 9Cluster Components and RequirementsYour cluster requires the following components:• Operating System• Cluster nodes(servers)• Cluster St