Dell Dimension E520 Manual do Proprietário

www.dell.com | support.dell.comDell™ Dimension™ E520Owner’s ManualModel DCSMFlexBay for optional floppy drive or Media Card Readerhard-drive activity

10 Finding Information• Service Tag and Express Service Code • Microsoft Windows License LabelService Tag and Microsoft® Windows® LicenseThese labels

100 Removing and Installing Parts5Connect the FlexBay USB cable to the back of the Media Card Reader and to the Media Card Reader connector on the sys

Removing and Installing Parts 1013Disconnect the power and data cables from the back of the drive.4Slide the drive latch release toward the bottom of

102 Removing and Installing PartsInstalling a CD/DVD Drive1Follow the procedures in "Before You Begin" on page 59.2If you are installing a n

Removing and Installing Parts 1034Connect the power and data cables to the drive.1 CD/DVD drive 2 screws (3)12

104 Removing and Installing Parts5Check all cable connections, and fold cables out of the way to avoid blocking airflow between the fan and cooling ve

Removing and Installing Parts 105BatteryReplacing the Battery CAUTION: Before you begin any of the procedures in this section, follow the safety inst

106 Removing and Installing Parts6Replace the computer cover (see "Replacing the Computer Cover" on page 106). NOTICE: To connect a network

Removing and Installing Parts 1075Ensure that the cover is seated correctly before moving it to the upright position. NOTICE: To connect a network ca

108 Removing and Installing Parts

Appendix 109AppendixSpecificationsProcessorProcessor type Intel® Pentium® 4 with Hyper-Threading technologyNOTE: Not all Pentium 4 processors support

Finding Information 11• How to use Windows XP• How to work with programs and files• How to personalize my desktopWindows Help and Support Center1Click

110 AppendixVideoType optional integrated Intel 965 Graphics Media Accelerator (GMA965)PCI ExpressAudioType Sigmatel 9227Expansion BusBus type PCI 2.3

Appendix 111ConnectorsExternal connectors:Video15-hole connectorNetwork adapterRJ-45 connectorUSBtwo front-panel and six back-panel USB 2.0-compliant

112 AppendixPowerDC power supply:Wattage305 WMaximum heat dissipation560.5 BTU/hrVoltage (see the safety instructions located in the Product Informati

Appendix 113System SetupOverviewUse system setup as follows: • To change the system configuration information after you add, change, or remove any har

114 AppendixSystem Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not

Appendix 115Memory Info Displays the amount of Installed Memory, Memory Speed, Memory Channel Mode, and a description of the Memory Technology. This o

116 AppendixIntegrated Audio ControllerEnables or disables the onboard audio controller.USB for Flexbay(On default)Enables or disables internal USB fo

Appendix 117Password Changes(Unlocked default)Determines the interaction between the System password and the Admin password.•Locked — prevents a user

118 AppendixMaintenanceSERR DMI Message(On default)Controls the SERR DMI message mechanism.NOTE: Some graphics cards require that the SERR DMI message

Appendix 119Boot SequenceThis feature allows you to change the boot sequence for devices.Option Settings•Diskette Drive — The computer attempts to boo

12 Finding Information

120 AppendixChanging Boot Sequence for Future Boots1Enter system setup (see "Entering System Setup" on page 113).2Use the arrow keys to high

Appendix 1217Disconnect the computer power cable from the electrical outlet, and press the power button to ground the system board.8Open the computer

122 Appendix NOTICE: Do not wipe the display screen with any soap or alcohol solution. Doing so may damage the antiglare coating.• To clean your moni

Appendix 123Dell Technical Support Policy (U.S. Only)Technician-assisted technical support requires the cooperation and participation of the customer

124 AppendixThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1This device may not cause harmf

Appendix 125For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for us

126 AppendixAustralia (Sydney)International Access Code: 0011Country Code: 61City Code: 2Website: support.ap.dell.comE-mail: support.ap.dell.com/conta

Appendix 127Bermuda Website: www.dell.com/bmE-mail: [email protected] Support1-877-890-0751Bolivia Website: www.dell.com/boE-mail: la-tec

128 AppendixCayman Islands E-mail: [email protected] Support1-877-262-5415Chile (Santiago)Country Code: 56City Code: 2Website: www.dell.c

Appendix 129China (Xiamen)Country Code: 86City Code: 592Technical Support website: support.dell.com.cnTechnical Support E-mail: [email protected]

Setting Up and Using Your Computer 13Setting Up and Using Your ComputerSetting Up a Printer NOTICE: Complete the operating system setup before you co

130 AppendixCosta Rica Website: www.dell.com/crE-mail: [email protected] Support0800-012-0231Czech Republic (Prague)International Access

Appendix 131El Salvador Website: www.dell.com/ecE-mail: [email protected] Support800-6132Finland (Helsinki)International Access Code: 990

132 AppendixGermany (Frankfurt)International Access Code: 00Country Code: 49City Code: 69Website: support.euro.dell.comE-mail: tech_support_central_eu

Appendix 133Hong KongInternational Access Code: 001Country Code: 852Website: support.ap.dell.comTechnical Support E-mail: [email protected]

134 AppendixIreland (Cherrywood)International Access Code: 00Country Code: 353City Code: 1Website: support.euro.dell.comE-mail: dell_direct_support@de

Appendix 135Jamaica E-mail: [email protected] Support (dial from within Jamaica only)1-800-440-9205Japan (Kawasaki)International Access C

136 AppendixKorea (Seoul)International Access Code: 001Country Code: 82City Code: 2E-mail: [email protected]: 080-200-3800Support (Di

Appendix 137Malaysia (Penang)International Access Code: 00Country Code: 60City Code: 4Website: support.ap.dell.comTechnical Support (Dell Precision, O

138 AppendixNetherlands (Amsterdam)International Access Code: 00Country Code: 31City Code: 20Website: support.euro.dell.com Technical Support for XPS0

Appendix 139Poland (Warsaw)International Access Code: 011Country Code: 48City Code: 22Website: support.euro.dell.comE-mail: [email protected]

14 Setting Up and Using Your Computer3Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel.4

140 AppendixSingapore (Singapore)International Access Code: 005Country Code: 65NOTE: The phone numbers in this section should be called from within Si

Appendix 141Spain (Madrid)International Access Code: 00Country Code: 34City Code: 91Website: support.euro.dell.comHome and Small BusinessTechnical Sup

142 AppendixTai wa nInternational Access Code: 002Country Code: 886Website: support.ap.dell.comE-mail: [email protected] Support (OptiPlex,

Appendix 143U.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Website: support.euro.dell.comE-mail: dell_direct_support@dell

144 AppendixU.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free: 1-800-433-9014AutoTech (portab

Appendix 145U.S. Virgin Islands E-mail: [email protected] Support1-877-702-4288Venezuela Website: www.dell.com/veE-mail: la-techsupport@d

146 Appendix

Glossary 147GlossaryTerms in this Glossary are provided for informational purposes only and may or may not describe features included with your partic

148 Glossarybus — A communication pathway between the components in your computer.bus speed — The speed, given in MHz, that indicates how fast a bus c

Glossary 149disk striping generally allow the user to select the data unit size or stripe width. DMA — direct memory access — A channel that allows ce

Setting Up and Using Your Computer 15Setting Up Your Internet ConnectionTo set up an Internet connection with a provided ISP desktop shortcut:1Save an

150 Glossaryextended display mode — A display setting that allows you to use a second monitor as an extension of your display. Also referred to as dua

Glossary 151IIC — integrated circuit — A semiconductor wafer, or chip, on which thousands or millions of tiny electronic components are fabricated for

152 GlossaryMB/sec — megabytes per second — One million bytes per second. This measurement is typically used for data transfer ratings.media bay — A b

Glossary 153PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards.PCI — peripheral

154 GlossaryRPM — revolutions per minute — The number of rotations that occur per minute. Hard drive speed is often measured in rpm.RTC — real time cl

Glossary 155S-video TV-out — A connector used to attach a TV or digital audio device to the computer.SXGA — super-extended graphics array — A video st

156 Glossaryvideo resolution — See resolution.virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A vi

Index 157IndexAaudio. See soundBbatteryproblems, 31replacing, 105BIOS, 113boot sequenceabout, 118changing, 119-120option settings, 119bootingto a USB

158 Index158 Indexdrives, 86hard drive, 88installing CD/DVD, 102installing floppy, 94installing hard drive, 90problems, 32removing CD/DVD, 100removing

Index 159messageserror, 34microphoneconnector, 61modemproblems, 33monitorblank, 45clone mode, 23connect DVI, 22-23connect TV, 22-23connect two, 22-23c

16 Setting Up and Using Your ComputerPlaying CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray cl

160 Index160 Indexproblems (continued)sound and speakers, 43technical support policy, 123troubleshooting tips, 31volume adjusting, 44Product Informati

Index 161Windows XP (continued)reinstalling, 54scanner, 43System Restore, 53-54wizardsFiles and Settings Transfer Wizard, 27Network Setup Wizard, 24Pr

162 Index162 Index

Setting Up and Using Your Computer 17A DVD player includes the following basic buttons:For more information on playing CDs or DVDs, click Help on the

18 Setting Up and Using Your ComputerCopying CDs and DVDs NOTE: Ensure that you observe all copyright laws when creating CDs or DVDs.This section app

Setting Up and Using Your Computer 19Blank DVD+/-Rs can be used to permanently store large amounts of information. After you create a DVD+/-R disc, yo

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 Setting Up and Using Your Computer• Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a m

Setting Up and Using Your Computer 21To use the Media Card Reader:1Check the media or card to determine the proper orientation for insertion.2Slide th

22 Setting Up and Using Your ComputerConnecting Two Monitors CAUTION: Before you begin any of the procedures in this section, follow the safety instr

Setting Up and Using Your Computer 23Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector1Follow the procedures in "B

24 Setting Up and Using Your ComputerNetwork Setup WizardThe Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you thro

Setting Up and Using Your Computer 25 NOTE: Windows XP Professional includes security and networking features not available in Windows XP Home Editio

26 Setting Up and Using Your ComputerPower Options PropertiesDefine your standby mode settings, hibernate mode settings, and other power settings in t

Setting Up and Using Your Computer 27Hibernate TabThe Hibernate tab allows you to enable hibernate mode. If you want to use the hibernate settings you

28 Setting Up and Using Your ComputerVerifying That RAID Is WorkingYour computer displays information pertaining to your RAID configuration at startup

Setting Up and Using Your Computer 29Troubleshooting RAIDYou can use one of two methods to troubleshoot RAID hard drive volumes. One method uses the I

Contents 3ContentsFinding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Setting Up and Using Your Computer . . . .

30 Setting Up and Using Your Computer3Click the Rebuild RAID volume now button.4Click the Yes button to start rebuilding the RAID volume to the new ha

Solving Problems 31Solving ProblemsTroubleshooting TipsFollow these tips when you troubleshoot your computer:• If you added or removed a part before t

32 Solving ProblemsDrive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Info

Solving Problems 33Problems writing to a CD/DVD-RW driveHard drive problemsE-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the

34 Solving ProblemsError MessagesIf the message is not listed, see the documentation for the operating system or the program that was running when the

Solving Problems 35Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product I

36 Solving ProblemsLockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in t

Solving Problems 37A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or

38 Solving ProblemsMedia Card Reader ProblemsSAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENUNO DRIVE LE

Solving Problems 39Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Inf

4 ContentsAbout RAID Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Verifying That RAID Is Working. . . . . . . . . . . . .

40 Solving ProblemsNetwork Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product In

Solving Problems 41Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Info

42 Solving ProblemsPrinter Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product In

Solving Problems 43Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product In

44 Solving ProblemsNo sound from headphonesENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup diagram supplied with the speaker

Solving Problems 45Video and Monitor Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

46 Solving ProblemsADJUST THE WINDOWS DISPLAY SETTINGS —1Click the Start button, click Control Panel, and then click Appearance and Themes.2Click Disp

Troubleshooting Tools 47Troubleshooting ToolsDiagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety ins

48 Troubleshooting ToolsA possible graphics card failure has occurred.• If the computer has a graphics card, remove the card, reinstall it (see "

Troubleshooting Tools 49A possible expansion card failure has occurred.1Determine whether a conflict exists by removing a card (not a graphics card) a

Contents 5Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Printer Problems. . . . . . . . . . . . . . . . . . . .

50 Troubleshooting ToolsDell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Produ

Troubleshooting Tools 513If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for

52 Troubleshooting ToolsIdentifying DriversIf you experience a problem with any device, identify whether the driver is the source of your problem and,

Troubleshooting Tools 53Manually Reinstalling Drivers 1After copying the required driver files to your hard drive, click the Start button and right-cl

54 Troubleshooting ToolsUsing Microsoft Windows XP System RestoreThe Microsoft Windows XP operating system provides System Restore to allow you to ret

Troubleshooting Tools 55Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any o

56 Troubleshooting Tools5When prompted, click Finish to reboot the computer. NOTE: Do not manually shut down the computer. Click Finish and let the c

Troubleshooting Tools 57Using the Operating System CDBefore You BeginIf you are considering a reinstall of the Windows XP operating system to correct

58 Troubleshooting Tools

Removing and Installing Parts 59Removing and Installing PartsBefore You BeginThis chapter provides procedures for removing and installing the componen

6 ContentsRemoving the Computer Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 65Inside View of Your Computer. . . . . . . . . . . . . . .

60 Removing and Installing Parts CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Infor

Removing and Installing Parts 61Front View of the Computer1 cover latch release Use this latch to remove the cover. See "Removing the Computer C

62 Removing and Installing Parts7 headphone connector Use the headphone connector to attach headphones and most kinds of speakers.8 diagnostic lights

Removing and Installing Parts 63Back View of the Computer1 voltage selection switch (may not be available on all computers)See the safety instructions

64 Removing and Installing PartsBack Panel Connectors128734561011 91 link integrity light• Green — A good connection exists between a 10-Mbps network

Removing and Installing Parts 65Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instru

66 Removing and Installing Parts4Locate the three hinge tabs on the bottom edge of the computer.5Grip the sides of the computer cover and pivot the co

Removing and Installing Parts 67Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instr

68 Removing and Installing PartsSystem Board Componentsprocessor connector (CPU)memory module connectors (2, 4)power connector (12V)memory module conn

Removing and Installing Parts 69MemoryYou can increase your computer memory by installing memory modules on the system board.Your computer supports DD

Contents 7Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105Replacing the Battery. . . . . . . . . . . . . . . .

70 Removing and Installing Parts NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate fro

Removing and Installing Parts 711Follow the procedures in "Before You Begin" on page 59.2Lay the computer on its side so that the system boa

72 Removing and Installing Parts NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equa

Removing and Installing Parts 73Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

74 Removing and Installing PartsInstalling a PCI Card1Follow the procedures in "Before You Begin" on page 59.2Gently push the release tab on

Removing and Installing Parts 757Before you close the card retention door, ensure that:• The tops of all cards and filler brackets are flush with the

76 Removing and Installing Parts8Close the card retention door by snapping it into place to secure the cards. NOTICE: Do not route card cables over o

Removing and Installing Parts 7712If you installed an add-in network adapter and want to disable the integrated network adapter:aEnter system setup (s

78 Removing and Installing PartsInstalling a PCI Express Card1Follow the procedures in "Before You Begin" on page 59.2Gently push the releas

Removing and Installing Parts 796Prepare the card for installation.See the documentation that came with the card for information on configuring the ca

8 Contents

80 Removing and Installing Parts9If you replaced a card that was already installed in the computer and you removed the retention mechanism, you may re

Removing and Installing Parts 81 NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cov

82 Removing and Installing PartsRemoving a PCI Express Card1Follow the procedures in "Before You Begin" on page 59.2Gently push the release

Removing and Installing Parts 83Removing the Drive Panel1Follow the procedures in "Before You Begin" on page 59.2Grasping the lever on the s

84 Removing and Installing PartsRemoving the Drive-Panel Insert1Press the drive-panel insert tab towards the center of the drive-panel insert to disen

Removing and Installing Parts 851Slide the tab on the left side of the drive-panel insert under the center drive-panel tab.2Rotate the drive-panel ins

86 Removing and Installing PartsDrivesYour computer supports a combination of these devices:• Up to two serial ATA hard drives• One optional floppy dr

Removing and Installing Parts 87Connecting Drive CablesWhen you install a drive, you connect two cables—a DC power cable and a data cable—to the back

88 Removing and Installing PartsConnecting and Disconnecting Drive CablesWhen connecting and disconnecting a serial ATA data cable, disconnect the cab

Removing and Installing Parts 893Press in on the blue tabs on each side of the drive and slide the drive up and out of the computer.1 serial ATA data

Finding Information 9Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may

90 Removing and Installing PartsInstalling a Hard Drive1Unpack the replacement hard drive, and prepare it for installation.2Check the documentation fo

Removing and Installing Parts 915Check all connectors to be certain that they are properly cabled and firmly seated.6Replace the computer cover (see &

92 Removing and Installing Parts NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as

Removing and Installing Parts 93Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the P

94 Removing and Installing PartsInstalling a Floppy Drive NOTE: In the event that the replacement or new floppy drive does not have shoulder screws,

Removing and Installing Parts 951Follow the procedures in "Before You Begin" on page 59.2Remove the drive panel (see "Removing the Driv

96 Removing and Installing Parts6If you are installing a new floppy drive rather than replacing a drive, remove the appropriate drive-panel insert (se

Removing and Installing Parts 97Media Card ReaderFor information on using the Media Card Reader, see "Using a Media Card Reader (Optional)"

98 Removing and Installing Parts3Disconnect the FlexBay USB cable from the back of the Media Card Reader and from the Media Card Reader connector on t

Removing and Installing Parts 99Installing a Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety ins