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Troubleshooting 39
5
Troubleshooting
To get help with your Dell PowerEdge PERC S110 RAID Controller, contact
your Dell Technical Service representative or access the Dell Support website
at dell.com/support.
The chapter discusses four major categories of troubleshooting:
Normal tasks that cannot be performed during system startup
Warning messages that might appea
r
at the
Dell Inc. PERC S110 BIOS
Controller
screen
Functions that cannot be performed with virtual disks
Functions that cannot be performed with physical disks
System Startup Problems
Use the following procedures to troubleshoot potential PERC S110-related
causes for system startup problems.
System does not Boot
Controller mode is set Incorrectly at System Setup
1
At system startup, when the
Dell Power-On Self-Test (POST)
screen
appears, press <F2> to enter the
Dell Inc. PowerEdge BIOS
screen.
2
Scroll to
SATA Settings
. Press <Enter> and make sure that the
SATA
Controller
is set to a RAID mode.
NOTE: Data might be lost when switching from RAID Mode to ATA Mode or
AHCI Mode.
Boot Mode, Boot Sequence, and/or Boot Sequence Retry are set Incorrectly
1
At system startup, when the Dell
POST
screen appears, press <F2> to
enter the
Dell Inc. PowerEdge BIOS
screen.
2
Scroll to
Boot Settings
. Press <Enter> and make sure that
Boot Mode
is
set to
BIOS
.
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