
Troubleshooting 39
5
Troubleshooting
To get help with your Dell PowerEdge PERC S110 RAID Controller, contact
your Dell Technical Service representative or access the Dell Support website
at dell.com/support.
The chapter discusses four major categories of troubleshooting:
• Normal tasks that cannot be performed during system startup
• Warning messages that might appea
r
at the
Dell Inc. PERC S110 BIOS
Controller
screen
• Functions that cannot be performed with virtual disks
• Functions that cannot be performed with physical disks
System Startup Problems
Use the following procedures to troubleshoot potential PERC S110-related
causes for system startup problems.
System does not Boot
Controller mode is set Incorrectly at System Setup
1
At system startup, when the
Dell Power-On Self-Test (POST)
screen
appears, press <F2> to enter the
Dell Inc. PowerEdge BIOS
screen.
2
Scroll to
SATA Settings
. Press <Enter> and make sure that the
SATA
Controller
is set to a RAID mode.
NOTE: Data might be lost when switching from RAID Mode to ATA Mode or
AHCI Mode.
Boot Mode, Boot Sequence, and/or Boot Sequence Retry are set Incorrectly
1
At system startup, when the Dell
POST
screen appears, press <F2> to
enter the
Dell Inc. PowerEdge BIOS
screen.
2
Scroll to
Boot Settings
. Press <Enter> and make sure that
Boot Mode
is
set to
BIOS
.
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