Dell PowerEdge C8000 Manual do Utilizador

Dell PowerEdge C8000Hardware Owner’sManualRegulatory Model: B10SRegulatory Type: B10S001

10 ContentsConfiguring the SNMP Traps . . . . . . . . . . . 278Updating the FCB Firmware. . . . . . . . . . . . 279Viewing the FCB Firmware Versio

100 Using the System Setup ProgramEmbedded Network Devices Scroll to this item and press <Enter> to view the following screen.Reboot on WOL (ROW

Using the System Setup Program 101Embedded Network DevicesOption DescriptionEmbedded NIC1 (Enabled with PXE default)Enables or disables the onboard NI

102 Using the System Setup ProgramiSCSI Remote Boot Select iSCSI Remote Boot in the Embedded NIC1/NIC2 option and press <Enter> to view the foll

Using the System Setup Program 103Active State Power Management Configuration Scroll to this item and press <Enter> to view the following screen

104 Using the System Setup ProgramPCI Slot Configuration Scroll to this item and press <Enter> to view the following screen.Mezzanine Slot ASPM

Using the System Setup Program 105PCI Slot ConfigurationUSB ConfigurationScroll to this item and press <Enter> to view the following screen.Opti

106 Using the System Setup ProgramUSB ConfigurationOption DescriptionEmbedded USB Controller (Enabled default)Enables or disables the onboard USB cont

Using the System Setup Program 107Security MenuThe security menu enables you to set the security parameters. Scroll to this item and press <Enter&g

108 Using the System Setup ProgramChange Supervisor You can install a Supervisor password, and if you install a supervisor password, you can then inst

Using the System Setup Program 109Server MenuThe server menu enables you to configure compute sled parameters. Scroll to this item and press <Enter

About the System 111About the SystemThe PowerEdge C8000 server enclosure features ten vertically aligned sled bays which support a full sled or a mixe

110 Using the System Setup ProgramACPI SPMI Table (Enabled default)When enabled, BIOS enables Advanced Configuration and Power Interface (ACPI) Servic

Using the System Setup Program 111Set BMC LAN ConfigurationScroll to this item and press <Enter> to view the following screen.Set BMC LAN Config

112 Using the System Setup ProgramIPv6 Mode Select Enabled in the IPv6 Mode option and press <Enter> to view the following screen.IPv6 ModeGatew

Using the System Setup Program 113Remote Access ConfigurationScroll to this item and press <Enter> to view the following screen.Remote Access Co

114 Using the System Setup ProgramSerial port number (COM1 default)Select a serial port for console redirection. • COM1: Enables console redirection v

Using the System Setup Program 115View System LogScroll to this item and press <Enter> to view the following screen.View System LogOption Descri

116 Using the System Setup ProgramBoot MenuThe boot menu enables you to set POST boot parameters. Scroll to this item and press <Enter> to view

Using the System Setup Program 117Boot Mode (BIOS default)Select a system boot mode. •BIOS: The standard BIOS-level boot interface•UEFI: An enhanced 6

118 Using the System Setup ProgramExit MenuScroll to this item and press <Enter> to view the following screen.Exit OptionsOption DescriptionSave

Using the System Setup Program 119Save Changes Select this item and press <Enter> to save changes you have made without leaving the setup utilit

12 About the SystemAccessing System Features During StartupThe following keystrokes provide access to system features during startup. The SAS/SATA car

120 Using the System Setup ProgramCommand Line Interfaces for System Setup OptionsThe options in the System Setup menu allows you to control the Syste

Using the System Setup Program 1210052 N/A For the next system boot, set the IPL priority to: hard disk then option ROMs (if the devices are available

122 Using the System Setup Program00BB Embedded NIC2 Enables the onboard NIC2 controller, but disables the NIC associated PXE or RPL boot-ROM.00BC Emb

Using the System Setup Program 123011B SATA Port2 Turns off the 3rd Serial ATA drive controller.011C SATA Port2 Enables BIOS support for the 3rd Seria

124 Using the System Setup Program013F Memory Remapping (3GB~4GB)When enabled, memory remapping relocates memory space (3GB - 4 GB) to the space above

Using the System Setup Program 1250171 Adjacent Cache Line PrefetchDisables system optimization for sequential memory access. The processor fetches th

126 Using the System Setup Program01CF I/OAT DMA EngineEnables the I/O Acceleration Technology (I/OAT) DMA Engine feature. Set to enabled only if the

Using the System Setup Program 1270224 Embedded Video ControllerEnables the onboard video controller as the primary video device.0225 Embedded Video C

128 Using the System Setup Program0257 2F8h/3F8h Sets the back serial port address to 0x2F8 and internal serial port address to 0x3F8.025D Optimizer M

Using the System Setup Program 12902A1 C1E State Enables the processor Enhanced Halt (C1E) state. (default)02A2 C1E State Disables the processor C1-E

About the System 13Front-Panel Features and IndicatorsFigure 1-1. Front-Panel Features and IndicatorsItem Feature Icon Description1 - 10 Sled bays 1 t

130 Using the System Setup Program02C7 Data Reuse OptimizationSets to enable for HPC applications. (default) 02C8 Data Reuse OptimizationSets to disab

Using the System Setup Program 1314026 Manufacturing ModeEnables the manufacturing mode to bypass POST tasks/memory tests and F1/F2 prompts on specifi

132 Using the System Setup Program480A C6 State Disables the processor C6 state. Do at your own risk. When you disable this option, a warning appears

Using the System Setup Program 1334821 Memory Turbo ModeEnables memory turbo mode.4822 NUMA Support Enables the node interleave option for SLES11. Thi

134 Using the System Setup Program482D Demand ScrubbingEnables Demand scrubbing to write corrected data back to the memory once a correctable error is

Using the System Setup Program 1354845 PCIe Slot ASPM Controls the level of ASPM supported on the given PCI Express Link of port. L0s entry downstream

136 Using the System Setup Program4854 Maximum Payload SizeAuto detects the PCIe maximum payload size.4855 Maximum Payload SizeSets the PCIe maximum p

Using the System Setup Program 1374861 USB PORT with BMCAllow the users to electrically enable the internal USB port which contacts to BMC.4870 Force

138 Using the System Setup Program4888 2nd Boot Device Sets a USB storage device as the 2nd boot device.4889 2nd Boot Device Sets the CD/DVD ROM as th

Using the System Setup Program 13948A5 BMC NIC IP SourceSets BMC LAN to get LAN IP from DHCP mode.48A6 IPv6 Mode Disables IPv6 internet protocol suppo

14 About the System11 Chassis status indicatorIndicates the power and health status of the whole system. 12 Chassis identification indicatorLights blu

140 Using the System Setup Program48B5 Memory Operating VoltageIndicates all DIMMs in the system are operating at 1.25 volts.48C0 Frequency Ratio Sets

Using the System Setup Program 14148DA Save Customized DefaultsSaves current settings to customized defaults of SETUP on next boot.48DB N/A Requests m

142 Using the System Setup Program48E9 N/A Use HDD4 as the 1st HDD boot device on the next boot.48EA N/A Use HDD5 as the 1st HDD boot device on the ne

Using the System Setup Program 14348F9 N/A Use RAID HDD14 as the 1st RAID boot device on the next boot.48FA N/A Use RAID HDD15 as the 1st RAID boot de

144 Using the System Setup Program4916 Chassis Level PolicySelects throttling as the chassis level policy when an emergency throttling event is trigge

Using the System Setup Program 1454963h PCIe Slot5 Enables the PCIe slot5 without executing the option ROM initialization.4966h PCIe Slot6 Enables the

146 Using the System Setup ProgramIPMI Command ListThe following tables include all commands defined in the IPMI v2.0 specifications. All mandatory co

Using the System Setup Program 147Table 2-2. IPMI Device Global Commands (NetFn: 0x06H)(continued)Command NetFn Code IPMI 2.0 BMCGet Configurable Com

148 Using the System Setup ProgramTable 2-5. BMC Device and Messaging Commands (NetFn: 0x 06H) (continued)Command NetFn Code IPMI2.0 BMCGet BT Interfa

Using the System Setup Program 149Table 2-5. BMC Device and Messaging Commands (NetFn: 0x 06H) (continued)Command NetFn Code IPMI2.0 BMCGet Channel Pa

About the System 15Back-Panel Features and IndicatorsFigure 1-2. Back-Panel Features and Indicators — Server Enclosure with Internal Power SourceItem

150 Using the System Setup ProgramTable 2-7. Event Commands (NetFn: 0x04H)Command NetFn Code IPMI2.0 BMCSet Event Receiver S/E 0x00h M YesGet Event Re

Using the System Setup Program 151Table 2-10. Sensory Device Commands (NetFn: 0x04H) (continued)Command NetFn Code IPMI2.0 BMCGet Sensor Event Enable

152 Using the System Setup Program* Support for Partial Add SEL is not required when Add SEL is supported.Table 2-12. SDR Repository Commands (NetFn:

Using the System Setup Program 153 Table 2-14. LAN Device Commands (NetFn: 0x0CH)Command NetFn Code IPMI2.0 BMCSet LAN Configuration Parameters (Note:

154 Using the System Setup ProgramTable 2-16. Command Forwarding Commands (NetFn: 0x0CH)Command NetFn Code IPMI2.0 BMCForwarded Command Transport 0x30

Using the System Setup Program 155Power Management SettingsThe system BIOS provides various options for power settings to help you save energy, maximi

156 Using the System Setup ProgramMemory ConfigurationMemory Frequency Auto 4823 800 MHz 4824Memory Turbo Mode Enabled 4821 Disabled 4820Memory Thrott

Using the System Setup Program 157SNMP The Simple Network Management Protocol (SNMP) is an application layer protocol that facilitates the monitoring

158 Using the System Setup ProgramAfter FCB resets, all network and configuration settings restore back to their default values. FCB is configured wit

Using the System Setup Program 159By default, the FCB controller uses DHCP to acquire an IP address. The system MUST follow the same DHCP retry mechan

16 About the SystemFigure 1-3. Back-Panel Features and Indicators — Server Enclosure with External Power Source6Service mode buttonPress this button w

160 Using the System Setup ProgramServer enclosure with compute sleds• FCB firmware stays in safe boot mode and waits for BMC to update firmware. •FCB

Using the System Setup Program 161MIB Tree Diagram for FCB

162 Using the System Setup ProgramFCB SNMP MIBTable 2-22. FCB SNMP MIBCategory Object Name Read/Write Value Type Operation FWSafe Boot FWNoteCommon St

Using the System Setup Program 163FCB Controlfc Initiate Uploadread-write values: FC/CPLD/NetConfigvvInitiate uploadpower Consumptionread-only Integer

164 Using the System Setup ProgramFCB Internal PSU Tablepsu Status read-only values:ok, error, na, aclossv PSU Statuspsu Power Consumptionread-only in

Using the System Setup Program 165trap Fan1 Speed Waring ClearedTrap for FAN 1 S pee d Warnin g Clearedtrap Fan2 Speed Waring ClearedTrap for FAN

166 Using the System Setup ProgramFCB-Trap trap Fan1 Speed Problem ClearedTrap for FAN 1 Speed Problem Clearedtrap Fan2 Speed Problem ClearedTrap for

Using the System Setup Program 167NOTE: In the Common category, both FC and PMC provides common OID. FCB-Trap trap Internal PSU2 AC Loss ClearedTrap f

168 Using the System Setup ProgramSNMP Support for the External PDU Power Management Controller BoardThe PowerEdge C8000 server enclosure is primarily

Using the System Setup Program 169PMC Configuration InformationThe PMC configuration information is stored in the PMC board's internal EEPROM. Yo

About the System 17Item Feature Icon Description1 Fan modules Provides cooling solution to the enclosure. 2, 3, 4 Fan fault indicators 1 to 6Indicate

170 Using the System Setup ProgramPMC Firmware BehaviorThe following table lists the PMC firmware behavior. Table 2-23. PMC Firmware BehaviorSafe Boot

Using the System Setup Program 171MIB Tree Diagram for PMC

172 Using the System Setup ProgramPMC SNMP MIBTable 2-24. PMC SNMP MIBCategory Object Name Read/Write Value Type Operation FWSafe Boot FWNoteCommon St

Using the System Setup Program 173Common lastUpdateStatusread-only Values:na, successfully, error, imageError, start, downloadInProgress, download Suc

174 Using the System Setup ProgramPMC PDU Firmware Versionread-only string v PDU firmware versionPDU Serial Numberread-only string v PDU serial number

Using the System Setup Program 175PSUs Ta bl eNumber Of Psusread-only integer v Number of PSUPSUIndex not-accessibleinteger v PSU indexPSUStatus read-

176 Using the System Setup ProgramAC Sockets Ta b l eNumber Of AC Socketsread-only integer v Number of AC socketAC Socket Index not-accessibleinteger

Using the System Setup Program 177PMC -Tr ap strap PSU3 Under Voltage ClearedV Trap for PSU3 under voltage clearedtrap PSU4 Under Voltage ClearedV Tra

178 Using the System Setup ProgramPMC - Tra pstrap PSU3 Over Voltage ClearedVTrap for PSU3 over voltage clearedtrap PSU4 Over Voltage ClearedVTrap for

Using the System Setup Program 179PMC - Tr ap strap PSU4 Over Current ClearedV Trap for PSU4 over current clearedtrap PSU5 Over Current ClearedV Trap

18 About the SystemServer Enclosure Indicator CodesThe indicators on the front and back of the server enclosure displays operational status of the enc

180 Using the System Setup ProgramPMC - Tra pstrap PSU1 Over Temper at ureWa rni ng ClearedVTrap for PSU1 over temperature warning clearedtrap PSU2 Ov

Using the System Setup Program 181PMC - Tr ap strap PSU3 Over Temper at ureV Trap for PSU3 over temperaturetrap PSU4 Over Temper at ureV Trap for PSU4

182 Using the System Setup ProgramPMC - Tra pstrap PSU1 Under Fan SpeedV Trap for PSU1 under FAN speedtrap PSU2 Under Fan SpeedV Trap for PSU2 under F

Using the System Setup Program 183PMC - Tr ap strap PSU5 Under Fan Speed ClearedV Trap for PSU5 under FAN speed clearedtrap PSU6 Under Fan Speed Clear

184 Using the System Setup ProgramPMC - Tra psTrap P SU Mismatch V A mismatch between PSU X+N configuration and populated PSUTrap P SU1 Presence Remo

Using the System Setup Program 185PMC - Tr ap sTrap P SU5 Failure ClearedV Trap for PSU5 Failure ClearedTrap P SU6 Failure ClearedV Trap for PSU6 Fa

186 Using the System Setup Program

Installing System Components 1873Installing System ComponentsSafety Instructions WARNING: Working on systems that are still connected to a power supp

188 Installing System Components• Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking

Installing System Components 189Inside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform t

About the System 19Figure 1-5. Server Enclosure Back-Panel Indicators Item Indicator Color Status Indicator Code1Power/event indicatorGreen Solid Indi

190 Installing System ComponentsSled Blank CAUTION: To ensure proper airflow in the system, if a module is removed it should be immediately replaced

Installing System Components 191Removing a Single-Wide Sled Blank1Pull up on the sled blank latch at the bottom of the sled to disengage the sled from

192 Installing System ComponentsCompute SledsRemoving a Compute Sled CAUTION: Many repairs may only be done by a certified service technician. You s

Installing System Components 193Figure 3-4. Removing and Installing a C8220 Compute SledFigure 3-5. Removing and Installing a C8220X Compute Sled1 rel

194 Installing System ComponentsInstalling a Compute Sled CAUTION: Many repairs may only be done by a certified service technician. You should only

Installing System Components 195Figure 3-6. Removing and Installing a C8000XD Storage SledInstalling a Storage Sled CAUTION: Many repairs may only b

196 Installing System ComponentsPower Sled NOTE: This section applies to PowerEdge C8000 server enclosure with internal power source.Enclosure Power

Installing System Components 197a. In a 2+0 PSU configuration, a power sled blank or a C8220 compute sled must be installed in the adjacent unoccupied

198 Installing System ComponentsInside a Power SledFigure 3-7. Inside a Power SledRemoving a Power Sled CAUTION: Many repairs may only be done by a c

Installing System Components 199 WARNING: The PSU modules in the power sled may produce high voltages and energy hazards, which can cause bodily harm

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indica

20 About the SystemNIC Indicator CodesFigure 1-6. NIC Indicators (Front-Panel Ethernet Connector)5 Fan 5 and 6 fault indicatorAmber Blinking Indicates

200 Installing System ComponentsFigure 3-8. Removing and Installing a Power SledInstalling a Power Sled CAUTION: Many repairs may only be done by a c

Installing System Components 201Removing the PSU1/3 Module Assembly CAUTION: Many repairs may only be done by a certified service technician. You sho

202 Installing System ComponentsFigure 3-10. Cable Routing for PSU1/3 Module Assembly1 PSU power cable 2 PSU1/3 module assembly3 thumbscrews (2) 4 air

Installing System Components 203Installing the PSU1/3 Module Assembly CAUTION: Many repairs may only be done by a certified service technician. You s

204 Installing System Components4Lift the module assembly from the sled tray and then disconnect the power cable from the power supply. See Figure 3-1

Installing System Components 2053Slide the module assembly forward until the metal guides engage into the slots on the PSU bracket and ensure that the

206 Installing System ComponentsFigure 3-12. Removing and Installing a PSU Module Installing the PSU Module CAUTION: Many repairs may only be done by

Installing System Components 207Fan ModulesThe PowerEdge C8000 server enclosure includes three pairs of hot-swappable fan modules that provide the sys

208 Installing System ComponentsFigure 3-13. Removing and Installing the Fan ModuleInstalling a Fan Module CAUTION: Many repairs may only be done by

Installing System Components 209Front Panel BoardRemoving the Front Panel Board CAUTION: Many repairs may only be done by a certified service technic

About the System 21Figure 1-7. NIC Indicators (BMC management port)1 link indicator 2 activity indicatorIndicator Status Indicator CodeLink indicator

210 Installing System Components3Disconnect the front panel board cable. See Figure 3-15.4Remove the front panel board from the enclosure. See Figure

Installing System Components 211Fan Controller BoardRemoving the Fan Controller Board CAUTION: Many repairs may only be done by a certified service t

212 Installing System ComponentsInstalling the Fan Controller Board CAUTION: Many repairs may only be done by a certified service technician. You sho

Installing System Components 2133Remove the four screws securing the fan bay cage and pull it out of the server enclosure. See Figure 3-17.Figure 3-17

214 Installing System Components4Open the front panel board cable retaining clip and disconnect the cable from the power management board. See Figure

Installing System Components 215Figure 3-19. Removing and Installing System Cables in Server Enclosure with External Power Source1 fan cable 2 front p

216 Installing System Components6Remove the twenty screws securing the backplane cage and pull it out of the server enclosure. See Figure 3-20.Figure

Installing System Components 2173Connect the front panel board cable to the power management board and secure the cable in the retaining clip. See Fig

218 Installing System Components1Locate the failed power supply module. If a power supply module is faulty the status indicator lights up amber.2Disco

Installing System Components 219Installing a PDU Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should on

22 About the SystemSled Bay NumberingThe front of the server enclosure is divided into ten vertical bays. A C8220 single-wide compute sled occupies on

220 Installing System Components

Rack Mount Configuration 2214Rack Mount ConfigurationYour PowerEdge C8000 server enclosure can be mounted in a four-post rack cabinet. Installation Gu

222 Rack Mount ConfigurationRecommended ToolsBefore you begin the installation tasks, ensure that you have the following items:• #1 Phillips screwdriv

Rack Mount Configuration 223Installing the Tool-Less Rail Solution in the Rack NOTE: The rack rails are marked LEFT and RIGHT. The rail marked "

224 Rack Mount ConfigurationFigure 4-1. Installing the Front End of the RailePress and hold the rail release button to open the latch on the back end

Rack Mount Configuration 225Figure 4-2. Installing the Back End of the Rail1 rail release button 2 rail pegs (3)3 rack post123

226 Rack Mount ConfigurationhInstall one cage nut to the front rack post and two cage nuts to the back rack post. See Figure 4-3.Figure 4-3. Installin

Rack Mount Configuration 227iAlign the stopping bracket to the back rack post and secure with the three 10-32 screws. Apply 35 in-lbs of torque to the

228 Rack Mount ConfigurationRemoving Sled Modules from the Server EnclosureBefore you install a PowerEdge C8000 server enclosure into a rack, it is re

Rack Mount Configuration 2291With assistance, align the server enclosure with the rails and push it fully into the rack. See Figure 4-5.Figure 4-5. In

About the System 23Fan Bay NumberingThe back of the PowerEdge C8000 server enclosure includes three hot-swappable fan modules that provide the system

230 Rack Mount Configuration2Secure the front of the enclosure to the rack posts with four 10-32 screws. See Figure 4-6.Figure 4-6. Securing the Enclo

Rack Mount Configuration 231Installing the External PDU into the Rack WARNING: Whenever you need to lift the system, get others to assist you. To avo

232 Rack Mount ConfigurationbDisconnect the PDU from the power source. 2Remove the power cable interface box (PCIB) module.aRemove the two screws secu

Rack Mount Configuration 2333Attach the mounting brackets to the sides of the PDU. aAffix the ten screws to the left and right sides of the PDU. See F

234 Rack Mount Configuration4Install the snorkel to the PDU. aRemove the air duct from the snorkel. bAlign the air duct with the front of the PDU. See

Rack Mount Configuration 235dAlign the snorkel with the rack posts. See Figure 4-11.eSecure the snorkel to the rack posts with the four screws. See Fi

236 Rack Mount Configuration5With assistance, slide the air duct into the bay and secure the back of the PDU to the rack posts with four screws. See F

Rack Mount Configuration 237Connecting the Power Cables This section includes instructions on how to connect the server enclosure with internal or ext

238 Rack Mount ConfigurationConnecting the Power Cable to the Server Enclosure with External Power Source WARNING: Make sure power is turned off on

Rack Mount Configuration 239Connecting the Server Enclosure to a Rack PDU WARNING: Do not connect or disconnect power cables to the PDU device while

24 About the SystemSled Module ConfigurationThe following illustrations are sample sled module configurations available on the PowerEdge C8000 server

240 Rack Mount Configuration4Attach the server enclosure(s) power cables to the PDU power bus bar. NOTE: The PDU device supports a maximum of five Po

Rack Mount Configuration 241Figure 4-17. Connecting Multiple Server Enclosures to the PDU 5Close the cable cover and secure to the PDU. See Figure 4-1

242 Rack Mount ConfigurationConnecting a Network Switch to a Rack PDU CAUTION: The PDU device’s A, B, and C power sockets are for network switches on

Rack Mount Configuration 243Connecting the PDU to the Network1Install the power management controller (PMC) board into the PDU. aUnpack the PMC kit. b

244 Rack Mount Configuration2Insert the PMC assembly into its enclosure bay. See Figure 4-20.3Secure the PMC assembly to the PDU with the two thumbscr

Rack Mount Configuration 2454Connect the network cable to the NIC port 1. See Figure 4-21.Figure 4-21. Connecting the Network Cable1 NIC port 1 2 netw

246 Rack Mount ConfigurationPowering Up the Systems1Install the PCIB module into the PDU. aInsert the PCIB module into the PCIB bay. See Figure 4-22.b

Rack Mount Configuration 2472Turn on the PDU breaker switches by moving the A, B, and C breaker switches to the "ON" position. See Figure 4-

248 Rack Mount Configuration3To enable monitoring of the PDU device over the network, turn on the PMC board by pressing the power button, located on t

Rack Mount Configuration 249 NOTE: When connected to a power source, main power is automatically distributed to the PowerEdge C8000 server enclosure.

About the System 25Figure 1-12. Mixed Sleds — Server Enclosure with Internal Power SourceFigure 1-13. Mixed Sleds — Server Enclosure with External Pow

250 Rack Mount Configuration

Troubleshooting 2515TroubleshootingSafety First—For You and Your System WARNING: Whenever you need to lift the system, get others to assist you. To a

252 Troubleshooting• If the system does not power on, check the LED display. If the power LED is not on, you may not be receiving AC power. Check the

Troubleshooting 2535If another sled is installed, connect the USB device to the sled. If the USB device works with a different sled, the first sled ma

254 TroubleshootingTroubleshooting a NIC1Restart the compute sled and check for any system messages pertaining to the NIC controller.2Check the approp

Troubleshooting 255Troubleshooting a Wet Enclosure CAUTION: Many repairs may only be done by a certified service technician. You should only perform

256 Troubleshooting14Reconnect the enclosure to the electrical outlet or the PDU. 15Turn on the sleds and attached peripherals.16If the system fails t

Troubleshooting 257Troubleshooting Enclosure Fan Modules CAUTION: Many repairs may only be done by a certified service technician. You should only pe

258 Troubleshootinga. Open loop (curve A) is fan speed control (FSC) curve with default mode.b. Refer to the Fan Controller Firmware Response section

Troubleshooting 259Table 5-3 lists the FC firmware responses in case scenario 2:• Interval 1 — If the calculated value of the PWM is higher than 100%,

26 About the SystemSled Features Compute SledsThe PowerEdge C8000 server enclosure holds up to ten single-wide compute sleds or five double-wide compu

260 Troubleshooting• Interval 2 — If the calculated value of the PWM duty cycle is less than or equal to 100%, the FC firmware will send a signal to t

Troubleshooting 261• Interval 3 — If the calculated value of the PWM duty cycle is less than or equal to 100%, the FC firmware will send a signal to t

262 TroubleshootingTroubleshooting Cooling ProblemsPowerEdge C8000 server enclosure supports chiller-less fresh air cooling that enables the enclosure

Troubleshooting 263To disable fresh air cooling in the enclosure:1Enter the following command:ipmitool -I lanplus -P <password> -U <username&

264 Troubleshooting<command> is the command for configuring the fresh air modeFor example, the command line should have the following format:ipm

Troubleshooting 265Air Inlet Temperature Threshold SettingsThe table below lists the enclosure’s air inlet temperature thresholds and the different fa

266 TroubleshootingFresh air modeUpper non-recoverable52 °C (125.6 °F)Extremely high Fan controller (FC) firmware shuts down the system. NOTE: The fir

Troubleshooting 267Troubleshooting Sled ComponentsThe following procedures describe how to troubleshoot the following compute sled components:•Memory•

268 Troubleshooting5Remove the sled from the enclosure. See "Removing a Compute Sled" on page 192. See the compute sled’s documentation for

Troubleshooting 269Troubleshooting a Hard-Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform tro

About the System 274 Release latch Press to release the sled from the enclosure. 5Power-on indicator/ power button The power-on indicator lights when

270 TroubleshootingTroubleshooting Expansion Cards CAUTION: Many repairs may only be done by a certified service technician. You should only perform

Troubleshooting 2717Ensure that each processor is properly installed. 8Replace the cooling shroud. 9Reinstall the sled into the enclosure. 10Turn on t

272 Troubleshooting3Remove the mezzanine cards. See the compute sled’s documentation for more information.4Locate the NVRAM clear jumper on the system

Troubleshooting 273IRQ Assignment ConflictsMost PCI devices can share an IRQ with another device, but they cannot use an IRQ simultaneously. To avoid

274 Troubleshooting

Updating Firmware Images and Monitoring the PDU Power Status 2756Updating Firmware Images and Monitoring the PDU Power StatusVerifying and Updating th

276 Updating Firmware Images and Monitoring the PDU Power StatusSample output:3After the process is completed, the new firmware and fan table versions

Updating Firmware Images and Monitoring the PDU Power Status 2772Install a Trivial File Transfer Protocol (TFTP) server software on your computer. TFT

278 Updating Firmware Images and Monitoring the PDU Power StatusViewing or Changing the FCB Configuration InformationThe FCB configuration information

Updating Firmware Images and Monitoring the PDU Power Status 279Updating the FCB Firmware NOTE: The following procedure uses NET-SNMP, a free SNMP to

28 About the System6 VGA connector Connects a VGA display to the system. 7 Serial connector Connects a serial device to the system. 8 BMC management

280 Updating Firmware Images and Monitoring the PDU Power StatusViewing the FCB Firmware Version Information NOTE: The following procedure uses NET-S

Updating Firmware Images and Monitoring the PDU Power Status 281Checking PDU Indicators The PMC power/status and identification indicators lights to i

282 Updating Firmware Images and Monitoring the PDU Power StatusViewing or Changing the PMC Configuration InformationThe PMC configuration information

Updating Firmware Images and Monitoring the PDU Power Status 283Updating the PMC Firmware NOTE: The following procedure uses NET-SNMP, a free SNMP to

284 Updating Firmware Images and Monitoring the PDU Power StatusViewing the PMC Firmware Version Information NOTE: The following procedure uses NET-S

Jumpers and Connectors 2857Jumpers and ConnectorsThis section describes the connectors on the various boards in the server enclosure.Server Enclosure

286 Jumpers and ConnectorsFan Controller Board ConnectorsFigure 7-2. Fan Controller Board Connectors 1 power/event LED 2 system identification LED3 th

Jumpers and Connectors 287Power Management Board ConnectorsFigure 7-3. Front View of the Power Management Board Figure 7-4. Back View of the Power Man

288 Jumpers and Connectors

Getting Help 2898Getting HelpContacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchas

About the System 29Double-Wide Compute SledThe C8220X double-wide compute sled includes two types of configuration, a double-wide compute sled with fr

290 Getting Help

FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\OOB\HOM\Hardware Owners Manual\Chassis\C8000\C8000_HOM_bk0IX.fmIndex 291IndexAabout the system

FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\OOB\HOM\Hardware Owners Manual\Chassis\C8000\C8000_HOM_bk0IX.fm292 IndexIindicatorback-panel c

FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\OOB\HOM\Hardware Owners Manual\Chassis\C8000\C8000_HOM_bk0IX.fmIndex 293power management setti

FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\OOB\HOM\Hardware Owners Manual\Chassis\C8000\C8000_HOM_bk0IX.fmIndex 294SNMP SupportFCB, 157PM

Contents 3Contents1 About the System . . . . . . . . . . . . . . . . . . 11Accessing System Features During Startup. . . . . . . 12Front-Panel Fea

30 About the System8 Sled release latch Press to release the sled from the enclosure. 9Power-on indicator/ power button The power-on indicator lights

About the System 31Figure 1-16. Sled Features — C8220X Double-Wide Compute Sled with GPGPU12 BMC management portDedicated management port.13 Ethernet

32 About the System3 Sled cover/ GPGPU card assemblyInstalls up to two GPGPU cards when plugged into horizontal GPGPU card risers.4 Sled release latch

About the System 338 BMC management portDedicated management port.9 Ethernet connector 2Embedded 10/100/1000 Mbit NIC connector.10 Ethernet connector

34 About the SystemStorage SledsThe C8000XD storage sled is a direct attached storage for the server enclosure. The storage sled provides dedicated da

About the System 354, 8 Sled power/status indicatorThe power-on indicator lights green when the sled power is on and power is applied to the SAS expan

36 About the SystemPower SledsYou can install up to two hot-swappable power sleds in the server enclosure that supports internal power source. Each po

About the System 37Item Indicator, Button, or ConnectorIcon Description1 PSU1/3 status indicatorThe PSU1/3 status indicator lights green indicating th

38 About the SystemService TagThe following illustrations provide location of the Service Tag number on the server enclosure, compute sleds, and stora

About the System 39Figure 1-21. Service Tag Location for C8220X Double-Wide Compute Sled with 3.5-inch (4-Drive Bay) Hard-DrivesFigure 1-22. Service T

4 ContentsSystem Event Log. . . . . . . . . . . . . . . . . . . . . 49Processor Error. . . . . . . . . . . . . . . . . . . 49Memory Ecc. . . . . .

40 About the SystemFigure 1-23. Service Tag Location for C8220X Double-Wide Compute Sled with GPGPUFigure 1-24. Service Tag Location for C8000XD Stora

About the System 41POST Error CodesCollecting System Event Log for InvestigationWhenever possible, the system BIOS will output the current boot progre

42 About the System0012h Local Console Output ErrorPause Video device initialization failedSee "Troubleshooting the Video Subsystem" on page

About the System 430019h USB Read Error Pause USB port initialization failedSee "Troubleshooting a USB Device" on page 252.If the problem pe

44 About the System0020h Keyboard Stuck Key ErrorPause Keyboard key stuckDisconnect and reconnect the keyboard to the compute sled. If the problem per

About the System 450028h PCI IO Read ErrorPause PCI device initialization failedSee "Troubleshooting Expansion Cards" on page 270.If the pro

46 About the System002Fh No Microcode Be UpdatedPause Processor microcode load failed Ensure that your processors match and conform to the type descri

About the System 478016h SATA 4 Device Not FoundPause SATA 4 device not foundCheck if the SATA port 4 is enabled. See "SATA Configuration" o

48 About the System8021h CMOS Battery ErrorPause No CMOS batterySee the compute sled’s documentation for more information.8100h Memory device disabled

About the System 49System Event LogProcessor ErrorMessage: “Processor Sensor, IERR error, Processor 1”Table 1-1. Processor Error Byte Field Value Desc

Contents 5Advanced Menu . . . . . . . . . . . . . . . . . . . . . 77Power Management . . . . . . . . . . . . . . . . 78CPU Configuration . . . . .

50 About the SystemMemory EccMessage: “Memory Sensor, Correctable ECC error, SBE warning threshold, CPU1 DIMM_A1”Table 1-2. Memory ECC Byte Field Valu

About the System 519 Event Data2 XXh Bit 7:4 0x00: SBE warning threshold0x01: SBE critical threshold0x0F: Unspecified Bit 3:0 0x00: CPU1 DIMM A1-8 slo

52 About the SystemPCIe ErrorMessage: “Critical Interrupt Sensor, PCI PERR, Device#, Function#, Bus#”Table 1-3. PCIe Error Byte Field Value Descriptio

About the System 53IOH Core ErrorMessage: “Critical Interrupt Sensor, Fatal Error, xxxx bit, QPI[0] Error”Table 1-4. IOH Core Error Byte Field Value D

54 About the SystemSB ErrorMessage: “Critical Interrupt Sensor, Correctable, MCU Parity Error”Table 1-5. SB ErrorByte Field Value Description1 NetFunL

About the System 55POST Start EventMessage: “System Event, POST starts with BIOS xx.xx.xx”Table 1-6. POST Start EventByte Field Value Description1 Net

56 About the SystemPOST End EventTable 1-7. POST End EventByte Field Value Description1 NetFunLun 10h2 Platform Event Command 02h3 Generator ID 01h Ge

About the System 57POST Error Code EventMessage: “System Firmware Progress, POST error code: UBLBh.”Table 1-8. POST Error Code EventByte Field Value D

58 About the SystemBIOS Recovery EventME Fail EventTable 1-9. BIOS Recovery EventByte Field Value Description1 NetFunLun 10h2 Platform Event Command 0

About the System 59SEL Generator ID7 Event Direction Event Type 6Fh Bit 7: 0 = Assert Event Bit 6: 0 = Event Type Code8 Event Data1 AXh 01h: OEM ME fa

6 Contents3 Installing System Components . . . . . . . 187Safety Instructions . . . . . . . . . . . . . . . . . . . 187About the Illustrations . .

60 About the SystemBMCThe following table includes an overview of the system sensors.In the Offset column:• SI = Sensor Initialization• SC = Sensor Ca

About the System 61Table 1-13. Sensor Summary (continued)Sensor NumberSensor Name Sensor Type Event/Reading Type Offset04h CPU ERR2 Processor (07h) Se

62 About the SystemTable 1-14. Sensor Summary (continued)Sensor NumberSensor Name Sensor Type Event/Reading Type Offset09h 3.3V Standby Voltage (02h)

About the System 63Table 1-15. Sensor Summary (continued)Sensor NumberSensor Name Sensor Type Event/Reading Type Offset43h DIMM ZONE 1 Tem pTemperatur

64 About the SystemTable 1-16. Sensor Summary (continued)Sensor NumberSensor Name Sensor Type Event/Reading Type OffsetA1h Soft Reset System Boot/Rest

About the System 65Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty informat

66 About the System

Using the System Setup Program 672Using the System Setup Program The System Setup program is the BIOS program that enables you to manage your system h

68 Using the System Setup Program• When changing the password or making other changes to the security setup NOTE: Only items in brackets [ ] can be m

Using the System Setup Program 69General HelpIn addition to the Item Specific Help window, the Setup Utility also provides a General Help screen. This

Contents 7Fan Modules . . . . . . . . . . . . . . . . . . . . . . . 207Removing a Fan Module . . . . . . . . . . . . . . 207Installing a Fan Module.

70 Using the System Setup ProgramEnabling and Configuring Console Redirection Via COM1To activate console redirection via COM1, you must configure the

Using the System Setup Program 715In the Remote Access Configuration screen, verify the following settings:• Remote Access: Enabled• Serial port numbe

72 Using the System Setup Program• Serial Port Mode: 115200 8, n, 1• Flow Control: None• Redirection After BIOS POST: Always• Terminal Type: ANSISee &

Using the System Setup Program 736In the Remote Access Configuration screen, verify the following settings:• Remote Access: Enabled• Serial port numbe

74 Using the System Setup ProgramMain MenuThe main menu displays information about your system boards and BIOS. Main Screen NOTE: Press <Alt>&l

Using the System Setup Program 75System SettingsOption DescriptionSystem Date Scroll to this item to adjust the date. Use <Enter>, <Tab> o

76 Using the System Setup ProgramProcessor Core Displays the processor core. System Memory Size Displays total memory size installed on the system boa

Using the System Setup Program 77Advanced MenuThe advanced menu displays a table of items that defines advanced information about your system. Scroll

78 Using the System Setup ProgramPower ManagementScroll to this item and press <Enter> to view the following screen.Power ManagementOption Descr

Using the System Setup Program 79CPU Power Capping (P-State 0 default)Select a processor performance state (P-state). Options are [P-State 0], [P-Stat

8 ContentsReplacing Sled Modules in the Server Enclosure. . . . . . . . . . . . . . . . . . . . . . . . 230Installing the External PDU into the Rack

80 Using the System Setup ProgramChassis Power ManagementScroll to this item and press <Enter> to view the following screen.Chassis Power Manage

Using the System Setup Program 81Emergency Throttling Press <Enter> to configure the compute sled and chassis emergency throttle functions. This

82 Using the System Setup ProgramChassis PSU ConfigurationScroll to this item and press <Enter> to view the following screen.Chassis PSU Configu

Using the System Setup Program 83Boundaries of PSU ConfigurationThe number of power supplies required for PSU configuration is determined by the follo

84 Using the System Setup ProgramPower CappingScroll to this item and press <Enter> to view the following screens.Power CappingOption Descriptio

Using the System Setup Program 85Chassis Level Capping (Disabled default)Set as chassis level or sled level power capping. (The default setting is ref

86 Using the System Setup ProgramPower CappingOption DescriptionPower Budget Displays the enclosure available power wattage. It is the summary of eac

Using the System Setup Program 87Emergency ThrottlingScroll to this item and press <Enter> to view the following screen.Emergency ThrottlingOpti

88 Using the System Setup ProgramCPU ConfigurationScroll to this item and press <Enter> to view the following screen.Chassis Level Policy (Throt

Using the System Setup Program 89CPU ConfigurationOption DescriptionActive Processor Cores (All Cores default)Allows you to control the number of enab

Contents 9Troubleshooting a Wet Enclosure . . . . . . . . . . . . 255Troubleshooting a Damaged Enclosure. . . . . . . . . 256Troubleshooting Enclosu

90 Using the System Setup ProgramC7 State (Enabled default)Enables or disables the processor C7 state.NOTE: This feature is available when the process

Using the System Setup Program 91Prefetch ConfigurationScroll to this item and press <Enter> to view the following screen.Prefetch Configuration

92 Using the System Setup ProgramMemory ConfigurationScroll to this item and press <Enter> to view the following screen.Memory ConfigurationDCU

Using the System Setup Program 93Memory Throttling Mode (Enabled default)Enables or disables the memory to run in closed-loop thermal throttling mode.

94 Using the System Setup ProgramMemory Operating Voltage (Auto default)If set to Auto, the system sets the voltage to an optimal value based on the c

Using the System Setup Program 95SATA ConfigurationScroll to this item and press <Enter> to view the following screen.

96 Using the System Setup ProgramSATA Configuration Option DescriptionEmbedded SATA Controller (AHCI default)Select an operation mode for the onboard

Using the System Setup Program 97SATA Port 2 (Auto default)When set to off, turns off the 3rd Serial ATA drive controller. When set to auto, enables B

98 Using the System Setup ProgramPCI ConfigurationScroll to this item and press <Enter> to view the following screen.PCI ConfigurationOption Des

Using the System Setup Program 99PCI Slot Configuration Press <Enter> to configure PCI Express devices. NOTE: When you install an Intel Xeon Phi