Dell DX6000G Manual do Utilizador

Dell DX6000G SystemsHardware Owner’sManualbook.book Page 1 Wednesday, December 22, 2010 2:13 PM

10 About Your SystemFront-Panel Features and IndicatorsFigure 1-1. Front-Panel Features and IndicatorsItem Indicator, Button, or ConnectorIcon Descrip

100 Installing System ComponentsIntegrated Dell Remote Access Controller 6 Express Card (Optional)Installing an iDRAC6 Express Card CAUTION: Many rep

Installing System Components 101Figure 3-13. Removing and Installing an iDRAC6 Express Card 7Close the system. See "Closing the System" on

102 Installing System Components3Pull back slightly on the retention standoff tab at the front edge of the card and gently lift the card off the reten

Installing System Components 1036Align the front edge of the card with the two front plastic retention standoffs next to the iDRAC6 connector on the s

104 Installing System ComponentsRemoving an iDRAC6 Enterprise Card CAUTION: Many repairs may only be done by a certified service technician. You shou

Installing System Components 105VFlash Media (Optional)The VFlash media card is a Secure Digital (SD) card that plugs into the optional iDRAC6 Enterpr

106 Installing System Componentssupport team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow

Installing System Components 107Installing a Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only p

108 Installing System ComponentsOptical DriveA slimline DVD or DVD-RW optical drive slides into the front panel and connects to the SATA controller on

Installing System Components 109Figure 3-16. Removing and Installing the Optical Drive1 data cable 2 power cable3 optical drive 4 release latch5 metal

About Your System 112 NMI button Used to troubleshoot software and device driver errors when using certain operating systems. This button can be press

110 Installing System ComponentsInstalling an Optical Drive CAUTION: Many repairs may only be done by a certified service technician. You should only

Installing System Components 111The maximum memory that is supported on your system varies according to the types and sizes of memory modules being us

112 Installing System Components– For quad-rank memory modules:• One memory module per channel supports up to 1067 MHz.• Two memory modules per channe

Installing System Components 113Table 3 - 2 and Ta b l e 3- 3 s h o w sam p l e memory configurations that follow the appropriate memory guidelines

114 Installing System Components1. When available.2. Requires x4- or x8-based memory modules.1.Requires x4- or x8-based memory modules.Mirroring 2 GB

Installing System Components 115Installing Memory Modules WARNING: The memory modules are hot to the touch for some time after the system has been po

116 Installing System ComponentsFigure 3-17. Removing and Installing a Memory Module7Align the memory module's edge connector with the alignment

Installing System Components 11712Start up the system, press <F2> to enter the System Setup program, and check the System Memory setting on the

118 Installing System Components6Replace the system board shroud. See "Installing the System Board Shroud" on page 99.7Close the system. See

Installing System Components 1196Wait 30 seconds for the heat sink to loosen from the processor.7Loosen the other heat-sink retention screws.8Gently l

12 About Your SystemLCD Panel Features The system's LCD panel provides system information and status and error messages to signify when the syste

120 Installing System Components10Use the tab on the processor shield to rotate shield upward and out of the way. See Figure 3-19.Figure 3-19. Removin

Installing System Components 121Installing a Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perf

122 Installing System ComponentsFigure 3-20. Keeping the Processor Parallel to the SocketFigure 3-21. Aligning the Processor With the Socket Keys1 soc

Installing System Components 1238Verify that the processor is properly aligned and seated. 9Close the processor shield. See Figure 3-22.10Rotate the s

124 Installing System Components14Using a #2 Phillips screwdriver, tighten the heat-sink retention screws. See Figure 3-22.15Replace the cooling shrou

Installing System Components 125Figure 3-23. Replacing the System Battery4Locate the battery socket. See "Jumpers and Connectors" on page 16

126 Installing System Components10Replace the system board shroud. See "Installing the System Board Shroud" on page 99.11Close the system. S

Installing System Components 1273Open the system. See "Opening the System" on page 80.4Disconnect the control panel cable at back of the con

128 Installing System ComponentsFigure 3-24. Removing and Installing the Control Panel Assembly1 display module cable 2 control panel board3 control p

Installing System Components 129Installing the Control Panel Assembly CAUTION: Many repairs may only be done by a certified service technician. You s

About Your System 13Figure 1-2. LCD Panel FeaturesItem Buttons Description1 Left Moves the cursor back in one-step increments.2 Select Selects the men

130 Installing System ComponentsSAS Backplane Removing the SAS Backplane CAUTION: Many repairs may only be done by a certified service technician. Yo

Installing System Components 131Figure 3-25. Removing and Installing a SAS Backplane Installing the SAS Backplane CAUTION: Many repairs may only be d

132 Installing System Components2Align the slots in the backplane with the retention hooks on the back of the drive bays, then move the backplane forw

Installing System Components 1335Slide the power distribution board away from the standoffs, and then lift the board out. See Figure 3-26.Figure 3-26.

134 Installing System ComponentsReplacing the Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You

Installing System Components 135System Board Removing the System Board CAUTION: Many repairs may only be done by a certified service technician. You

136 Installing System Components11Grasp the system board assembly by the edges of the system board and lift the assembly away from the chassis. See Fi

Installing System Components 137Installing the System Board CAUTION: Many repairs may only be done by a certified service technician. You should only

138 Installing System Components• SAS backplane power cable connector• System board power cable connectors11Replace the expansion-card risers. See &qu

Troubleshooting Your System 1414Troubleshooting Your SystemSafety First—For You and Your System CAUTION: Many repairs may only be done by a certified

14 About Your SystemHome ScreenThe Home screen displays user-configurable information about the system. This screen is displayed during normal system

142 Troubleshooting Your SystemTroubleshooting the Video Subsystem 1Check the system and power connections to the monitor.2Check the video interface c

Troubleshooting Your System 1434Reconnect and power on each USB device one at a time.5If a device causes the same problem, power down the device, repl

144 Troubleshooting Your System• Change the autonegotiation setting, if possible.• Use another connector on the switch or hub.If you are using a NIC c

Troubleshooting Your System 145•Expansion cards• Integrated storage card•iDRAC6 Express card•iDRAC6 Enterprise card• Power supplies•Fans• Processors a

146 Troubleshooting Your System2Ensure that the following components are properly installed:•Expansion cards•Power supplies•Fans• Processors and heat

Troubleshooting Your System 147Troubleshooting Power Supplies1Identify the faulty power supply by the power supply's fault indicator. See "P

148 Troubleshooting Your SystemTroubleshooting a Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perfor

Troubleshooting Your System 1492Turn off the system and attached peripherals, and unplug the system from the power source. Press the power button with

150 Troubleshooting Your System17Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.18As the system boots,

Troubleshooting Your System 151Troubleshooting an Optical Drive CAUTION: Many repairs may only be done by a certified service technician. You should

About Your System 15View MenuOption DescriptionBMC IP or DRAC IPNOTE: If an iDRAC6 Express card is installed on the system, the BMC IP option is repla

152 Troubleshooting Your System4Ensure that the tape drive’s interface cable is fully connected to the tape drive and the external port on the control

Troubleshooting Your System 1532If installed, remove the front bezel. See "Removing the Front Bezel" on page 79.3If your system has a SAS RA

154 Troubleshooting Your System4Check the configuration settings, make any necessary corrections, and restart the system.5If installed, remove the fro

Troubleshooting Your System 155Troubleshooting Expansion Cards NOTE: When troubleshooting an expansion card, see the documentation for your operating

156 Troubleshooting Your System14For each expansion card you removed in step 10, perform the following steps:aTurn off the system and attached periphe

Troubleshooting Your System 1579Open the system. See "Opening the System" on page 80.10Remove all processors except for processor 1. See &qu

158 Troubleshooting Your Systembook.book Page 158 Wednesday, December 22, 2010 2:13 PM

Running the System Diagnostics 1595Running the System DiagnosticsIf you experience a problem with your system, run the diagnostics before calling for

160 Running the System Diagnostics• View status messages that inform you if tests are completed successfully• View error messages that inform you of p

Running the System Diagnostics 161Using the Custom Test OptionsWhen you select Custom Test in the Main Menu window, the Customize window allows you to

16 About Your SystemHard Drive Status Indicators Figure 1-3. Hard Drive Indicators1 drive-activity indicator (green) 2 drive-status indicator (green

162 Running the System Diagnostics•Configuration—Displays basic configuration information about the currently selected device.•Parameters—Displays par

Jumpers and Connectors 1636Jumpers and ConnectorsThis section provides specific information about the system jumpers. It also provides some basic info

164 Jumpers and ConnectorsSystem Board ConnectorsSee Figure 6-1 and Table 6-2 for the location and description of the system board connectors.Figure 6

Jumpers and Connectors 165Table 6-2. System Board ConnectorsItem Connector Description1 CPU2 Processor 22 iDRAC6 Enterprise iDRAC 6 Enterprise card co

166 Jumpers and ConnectorsDisabling a Forgotten PasswordThe system's software security features include a system password and a setup password, w

Jumpers and Connectors 1675Reconnect your system and peripherals to their electrical outlets, and turn on the system.The existing passwords are not di

168 Jumpers and Connectorsbook.book Page 168 Wednesday, December 22, 2010 2:13 PM

Getting Help 1697Getting HelpContacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active

170 Getting Helpbook.book Page 170 Wednesday, December 22, 2010 2:13 PM

Index 171IndexAAdvanced ECC memory mode, 112Bback-panel features, 17batteriestroubleshooting, 146batterytroubleshooting the RAID card battery, 153batt

About Your System 17Back-Panel Features and IndicatorsFigure 1-4 shows the controls, indicators, and connectors located on the system's back pane

Index 172Dell Online Diagnosticsusing, 159diagnosticsadvanced testing options, 161testing options, 160using embedded system diagnostics, 159using Onli

Index 173cooling shroud, 99expansion card, 89hard drive (hot-pluggable), 84hard drive blank, 82iDRAC card, 100, 102memory modules, 115optical drive, 1

Index 174Ppasswordsetup, 72system, 69passwordsdisabling, 166phone numbers, 169POSTaccessing system features, 9power indicators, 10, 20power suppliesin

Index 175system board, 135setup password, 72slotsSee expansion slots.startupaccessing system features, 9supportcontacting Dell, 169systemclosing, 81op

Index 176UUEFI Boot Managerentering, 67main screen, 68System Utilities screen, 69UEFI Boot Settings screen, 68Unified Server Configurator, 73upgradesp

18 About Your System7 PCIe slot 1 PCI Express (generation 2) x16-wide expansion slot (full-height, half-length).8Active ID CMA connectorConnector for

About Your System 19Guidelines for Connecting Optional External Devices• Turn off power to the system and external devices before attaching a new exte

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indica

20 About Your SystemPower Indicator CodesAn LED indicator on the power button indicates when power is supplied to the system and the system is operati

About Your System 21LCD Status Messages The system's control panel LCD provides status messages to signify when the system is operating correctly

22 About Your SystemE1114 Ambient Temp exceeds allowed range.Ambient temperature has a reached a point outside of the allowed range.See "Troubles

About Your System 23E122A CPU # VTT Regulator failure. Reseat CPU.Specified processor VTT voltage regulator has failed.Reseat the processor(s). See &q

24 About Your SystemE1410 Internal Error detected. Check "FRU X".Specified processor has an internal error. The error may or may not have be

About Your System 25E1420 CPU Bus parity error. Power cycle AC.The system BIOS has reported a processor bus parity error.Remove AC power to the system

26 About Your SystemE1620 Power Supply # (### W) AC power error. Check PSU cables.Specified power supply's AC input is outside of the allowable r

About Your System 27E1711 PCI parity error on Bus ## Device ## Function ##The system BIOS has reported a PCI parity error on a component that resides

28 About Your SystemE1810 Hard drive ## fault. Review & clear SEL.The specified hard drive has experienced a fault.See "Troubleshooting a Har

About Your System 29E2011 Memory configuration failure. Check DIMMs.Memory detected, but is not configurable. Error detected during memory configurati

Contents 3Contents1 About Your System. . . . . . . . . . . . . . . . . . . 9Accessing System Features During Startup. . . . . . . . 9Front-Panel Fea

30 About Your SystemE2018 Programmable Timer error. Power cycle AC.Programmable interval timer error.Remove AC power to the system for 10 seconds and

About Your System 31E201D Shutdown test failure. Power cycle AC.BIOS shutdown test failure.Remove AC power to the system for 10 seconds and restart th

32 About Your SystemE2110 Multibit Error on DIMM ##. Reseat DIMM.The memory module in slot “##” has had a multi-bit error (MBE).See "Troubleshoot

About Your System 33I1911 LCD Log Full. Check SEL to review all Errors.LCD overflow message. A maximum of ten error messages can display sequentially

34 About Your SystemSolving Problems Described by LCD Status MessagesThe code and text on the LCD can often specify a very precise fault condition tha

About Your System 35System MessagesSystem messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a s

36 About Your SystemAlert! iDRAC6 not responding. Rebooting.The optional iDRAC6 is not responding to BIOS communication either because it is not funct

About Your System 37Alert! Power required exceeds PSU wattage. Check PSU and system configuration. Alert! Continuing system boot accepts the risk that

38 About Your SystemBIOS MANUFACTURING MODE detected. MANUFACTURING MODE will be cleared before the next boot. System reboot required for normal opera

About Your System 39CPUs with different cache sizes detected.Mismatched processors have been installed in the system.Ensure that all processors have t

4 Contents2 Using the System Setup Program and UEFI Boot Manager . . . . . . . . . . . . . 55Choosing the System Boot Mode . . . . . . . . . . . .

40 About Your SystemDIMM configuration on each CPU should match. Invalid memory configuration on a dual-processor system. The memory module configurat

About Your System 41Keyboard fuse has failedOvercurrent detected at the keyboard connector.See "Getting Help" on page 169.Local keyboard may

42 About Your SystemMemory set to minimum frequency.The memory frequency may be intentionally set lower for power conservation.If not an intentional s

About Your System 43No boot device availableFaulty or missing optical drive subsystem, hard drive, or hard drive subsystem, or no bootable USB key ins

44 About Your SystemPlug & Play Configuration ErrorError encountered in initializing PCIe device; faulty system board.Install the NVRAM_CLR jumper

About Your System 45Sector not foundSeek errorSeek operation failedFaulty hard drive, USB device, or USB medium.Replace the USB medium or device. Ensu

46 About Your SystemThe following DIMMs should match in geometry: x,x,...Invalid memory configuration. The specified memory modules do not match in si

About Your System 47Timer chip counter 2 failedFaulty system board. See "Getting Help" on page 169.TPM configuration operation honored. Syst

48 About Your SystemUnable to launch System Services image. System halted!System halted after pressing <F10> because System Services image is ei

About Your System 49Unsupported memory configuration. DIMM mismatch across slots detected: x,x,...Invalid memory configuration. Memory modules are mis

Contents 5System Board Shroud . . . . . . . . . . . . . . . . . . 98Integrated Dell Remote Access Controller 6 Express Card (Optional) . . . . . .

50 About Your SystemWarning! No micro code update loaded for processor nMicro code update failed. Update the BIOS firmware. See "Getting Help&quo

About Your System 51Warning! Unsupported memory configuration detected. The memory configuration is not optimal. The recommended memory configuration

52 About Your SystemWarning MessagesA warning message alerts you to a possible problem and prompts you to respond before the system continues a task.

About Your System 53Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty informa

54 About Your Systembook.book Page 54 Wednesday, December 22, 2010 2:13 PM

Using the System Setup Program and UEFI Boot Manager 552Using the System Setup Program and UEFI Boot ManagerThe System Setup program is the BIOS progr

56 Using the System Setup Program and UEFI Boot ManagerEntering the System Setup Program1Turn on or restart your system.2Press <F2> after you se

Using the System Setup Program and UEFI Boot Manager 57System Setup OptionsMain ScreenFigure 2-1. Main System Setup Program Screen NOTE: The options f

58 Using the System Setup Program and UEFI Boot ManagerProcessor Settings Displays information related to microprocessors (speed, cache size, and so o

Using the System Setup Program and UEFI Boot Manager 59Memory Settings ScreenProcessor Settings ScreenOption DescriptionSystem Memory Size Displays th

6 ContentsTroubleshooting a NIC . . . . . . . . . . . . . . . . . 143Troubleshooting a Wet System. . . . . . . . . . . . . 144Troubleshooting a Da

60 Using the System Setup Program and UEFI Boot ManagerSATA Settings ScreenLogical Processor(Enabled default)On processors that support Simultaneous M

Using the System Setup Program and UEFI Boot Manager 61Boot Settings ScreenPort D(Off default)Auto enables BIOS support for the device attached to SAT

62 Using the System Setup Program and UEFI Boot ManagerIntegrated Devices ScreenOption DescriptionIntegrated SAS/RAID Controller(Enabled default)Enabl

Using the System Setup Program and UEFI Boot Manager 63PCI IRQ Assignments ScreenSerial Communication ScreenOption Description<PCIe device> Use

64 Using the System Setup Program and UEFI Boot ManagerEmbedded Server Management Screen (Optional)Power Management ScreenOption DescriptionFront Pane

Using the System Setup Program and UEFI Boot Manager 65System Security ScreenFan Power and Performance ManagementOptions are Maximum Performance or Mi

66 Using the System Setup Program and UEFI Boot ManagerTPM Activation(No Change default)When set to Activate, the TPM is enabled to default settings.

Using the System Setup Program and UEFI Boot Manager 67Exit ScreenPress <Esc> to exit the System Setup program; the Exit screen displays:• Save

68 Using the System Setup Program and UEFI Boot ManagerUEFI Boot Manager ScreenUEFI Boot Settings ScreenOption DescriptionContinue The system attempts

Using the System Setup Program and UEFI Boot Manager 69System Utilities ScreenSystem and Setup Password Features NOTE: For a forgotten password, see

Contents 75 Running the System Diagnostics . . . . . . 159Using Online Diagnostics . . . . . . . . . . . . . . . . 159Embedded System Diagnostics Fe

70 Using the System Setup Program and UEFI Boot ManagerWhen a system password is not assigned and the password jumper on the system board is in the en

Using the System Setup Program and UEFI Boot Manager 71To disable the password security:1Turn on or reboot your system by pressing <Ctrl><Alt

72 Using the System Setup Program and UEFI Boot ManagerUsing the Setup PasswordAssigning a Setup PasswordYou can assign a setup password only when the

Using the System Setup Program and UEFI Boot Manager 73Deleting or Changing an Existing Setup Password1Enter the System Setup program and select the S

74 Using the System Setup Program and UEFI Boot ManagerBaseboard Management Controller Configuration NOTE: If an iDRAC6 Express card is installed on

Using the System Setup Program and UEFI Boot Manager 75• Enable a LAN Platform Event Trap (PET) destination.• Attach or detach the Virtual Media devic

76 Using the System Setup Program and UEFI Boot Managerbook.book Page 76 Wednesday, December 22, 2010 2:13 PM

Installing System Components 773Installing System Components WARNING: While moving or transferring the system, it is recommended that you use the pac

78 Installing System ComponentsFigure 3-1. Inside the System 1 power supply shroud 2 system board shroud3 power supply bays (2) 4 expansion-card rise

Installing System Components 79Front Bezel (Optional)Removing the Front Bezel1Unlock the keylock at the left end of the bezel.2Lift up the release lat

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80 Installing System ComponentsOpening and Closing the System WARNING: Whenever you need to lift the system, get others to assist you. To avoid injur

Installing System Components 81Figure 3-3. Opening and Closing the System Cover Closing the System1Place the cover onto the chassis and offset it slig

82 Installing System ComponentsHard DrivesYour system supports up to four 3.5-inch (SAS or SATA) hard drives in a3.5-inch hot-swappable hard drive car

Installing System Components 83Removing a Hard Drive CAUTION: Ensure that your operating system supports hot-swap drive installation. See the documen

84 Installing System ComponentsInstalling a Hard Drive CAUTION: Use only hard drives that have been tested and approved for use with the SAS/SATA bac

Installing System Components 85Removing a Hard Drive From a Hard-Drive CarrierRemove the screws from the slide rails on the hard-drive carrier and sep

86 Installing System ComponentsInstalling a Hard Drive Into a Hard-Drive Carrier1Insert the hard drive into the hard-drive carrier with the connector

Installing System Components 87Figure 3-7. Removing and Installing a Power Supply Installing a Power Supply1Verify that both power supplies are the sa

88 Installing System Components NOTE: When installing, hot-swapping, or hot-adding a new power supply in a system with two power supplies, allow seve

Installing System Components 89Table 3-1. Expansion-Card Installation OrderInstalling an Expansion Card CAUTION: Many repairs may only be done by a c

About Your System 91About Your SystemAccessing System Features During StartupThe following keystrokes provide access to system features during startup

90 Installing System Components5Holding the card by its edges, position the card so that the card-edge connector aligns with the expansion-card connec

Installing System Components 91Removing an Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only p

92 Installing System ComponentsIntegrated Storage Controller CardYour system includes a dedicated expansion-card slot on the riser for an integrated S

Installing System Components 93Figure 3-9. Removing and Installing the Integrated Storage Controller Card Installing the Integrated Storage Controller

94 Installing System Components5Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated and the plastic

Installing System Components 954If installed, remove the integrated storage controller card. See "Removing the Integrated Storage Controller Card

96 Installing System ComponentsInstalling an Expansion-Card Riser CAUTION: Many repairs may only be done by a certified service technician. You shoul

Installing System Components 97 NOTE: To avoid interference with other components, the maximum allowable dimensions of the USB key are 24 mm (.94 in)

98 Installing System ComponentsSystem Board ShroudThe system board shroud covers the processor, heat sink, memory modules, and system battery and prov

Installing System Components 99Figure 3-12. Removing and Installing the System Board ShroudInstalling the System Board Shroud CAUTION: Many repairs m