Dell PowerEdge C2100 Manual do Proprietário

Dell™ PowerEdge™ C2100SystemsHardware Owner’sManualRegulatory Model FS12-TY book.book Page 1 Friday, November 8, 2013 11:29 AM

8 ContentsTroubleshooting a NIC . . . . . . . . . . . . . . . . . 112Troubleshooting a Wet System. . . . . . . . . . . . . 113Troubleshooting a Da

96 Installing System ComponentsFigure 3-22. Removing and Installing the Fan AssemblyInstalling the Cooling Fan Assembly1Place the fan assembly into th

Installing System Components 97Removing the Fan ModuleRemove the four screws that secure the fan module to the fan assembly and separate the fan modul

98 Installing System ComponentsInstalling the Fan Module NOTE: Note the direction of airflow on the fan modules and ensure that the fan modules are o

Installing System Components 99Figure 3-24. Removing and Installing the Backplane1 backplane 2 screws (3) 12book.book Page 99 Friday, November 8, 20

100 Installing System ComponentsInstalling the Backplane1Insert the backplane in the direction of the arrow until it is seated in the system.2Secure t

Installing System Components 1015Disconnect the LED signal cable from the front panel connector on the system board. See Figure 5-3.6Remove the screw

102 Installing System ComponentsInstalling the Control Panel Assembly CAUTION: Many repairs may only be done by a certified service technician. You s

Installing System Components 1033Remove the cooling shroud. See "Removing the Cooling Shroud" on page 60.4Locate the battery socket. See &qu

104 Installing System Components5Reconnect the system to the electrical outlet and turn the system on, including any attached peripherals.6Enter the S

Installing System Components 1059 Loosen the ten screws securing the system board, and then slide the board toward the front, up and out of the system

Contents 96 Getting Help. . . . . . . . . . . . . . . . . . . . . . 133Contacting Dell . . . . . . . . . . . . . . . . . . . . . 133Index . . . . .

106 Installing System Components4Replace the processors. See "Installing the Processor" on page 66.5Replace the heat sinks. See "Instal

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Troubleshooting Your System 1094Troubleshooting Your SystemSafety First—For You and Your System WARNING: Whenever you need to lift the system, get ot

110 Troubleshooting Your SystemTroubleshooting System Startup FailureIf your system halts during startup prior to video imaging, especially after inst

Troubleshooting Your System 1115Turn off all attached USB devices and disconnect them from the system.6Restart the system and, if your keyboard is fun

112 Troubleshooting Your SystemTroubleshooting a NIC1Restart the system and check for any system messages pertaining to the NIC controller.2Check the

Troubleshooting Your System 113Troubleshooting a Wet System CAUTION: Many repairs may only be done by a certified service technician. You should only

114 Troubleshooting Your SystemTroubleshooting a Damaged System CAUTION: Many repairs may only be done by a certified service technician. You should

Troubleshooting Your System 1154Enter the System Setup program.If the date and time are not correct in the System Setup program, replace the battery.

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116 Troubleshooting Your SystemTroubleshooting System Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You

Troubleshooting Your System 1176If the fan does not function, turn off the system and install a new fan. See "Installing the Cooling Fan Assembly

118 Troubleshooting Your System6Remove the cooling shroud. See "Removing the Cooling Shroud" on page 60.7Check the memory channels and ensur

Troubleshooting Your System 119Troubleshooting a Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only

120 Troubleshooting Your SystemTroubleshooting a Storage Controller NOTE: When troubleshooting a SAS or SAS RAID controller, also see the documentati

Troubleshooting Your System 1219Install the system-board assembly. See "Installing the System Board" on page 105.10Reconnect the system to i

122 Troubleshooting Your System12For each expansion card you removed in step 9, perform the following steps:aTurn off the system and attached peripher

Troubleshooting Your System 12313Replace processor 1 with processor 2. See "Installing the Processor" on page 66.14Repeat step 9 through ste

124 Troubleshooting Your SystemTroubleshooting Changes in BIOS SettingsCertain changes in BIOS settings (such as chipset timing or latency, memory tim

Jumpers and Connectors 1255Jumpers and ConnectorsJumper Settings CAUTION: Many repairs may only be done by a certified service technician. You should

About Your System 91About Your SystemAccessing System Features During StartupThe following keystrokes provide access to system features during startup

126 Jumpers and Connectors NOTE: The "*" in the table of system configuration jumpers describes the default status and the default state is

Jumpers and Connectors 127System Board ConnectorsFigure 5-3. System Board Connectors18191720211 2 3 891012131445 6 7111516book.book Page 127 Friday,

128 Jumpers and Connectors1 PCI-E card assembly connector 2 processor 03 Ethernet connector port 4 KVM over IP Port5 back USB connectors 6 video conn

Jumpers and Connectors 129Backplane ConnectorsFigure 5-4. Expander Backplane Connectors—Front ViewFigure 5-5. Expander Backplane Connectors—Back View1

130 Jumpers and ConnectorsFigure 5-6. One-to-One Backplane Connectors1 14-pin power connector 2 system fan2 connector3 system fan 1 connector 4 PCI e

Jumpers and Connectors 131Power Distribution Board ConnectorsFigure 5-7. Power Distribution Board 1 Connectors1 14-pin power connector 2 24-pin power

132 Jumpers and ConnectorsFigure 5-8. Power Distribution Board 2 Connectors1 4-pin power connector 2 4-pin power connector3 14-pin power connector123b

Getting Help 1236Getting HelpContacting Dell NOTE: Dell provides several online and telephone-based support and service options. If you do not have a

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Index 135IndexNumerics10 GbE LAN Mezzanine Card, 8810 GbE LAN Mezzanine cardinstalling, 90removing, 88Aabout your system, 9Bbackplaneinstalling, 100re

10 About Your SystemFront-Panel Features and IndicatorsFigure 1-1. Front-Panel Features and IndicatorsItem Indicator, Button, or ConnectorIcon Descrip

136 IndexDdamaged systemstroubleshooting, 114Dellcontacting, 133DIMMsSee memory modules (DIMMs)Eexit menu, 50expansion cardtroubleshooting, 121expansi

Index 137SAS controller, 82system battery, 102system board, 105system cover, 59Kkeyboardstroubleshooting, 110Mmemoryconfiguration, 71configuring, 42tr

Index 138memory modules, 72power supply blank, 93processor, 64SAS controller, 81system battery, 103system board, 104Ssafety, 109safety Instructions, 5

Index 139video, 110wet system, 113UUSBconfiguring, 43Vvideotroubleshooting, 110Wwet systemtroubleshooting, 113book.book Page 139 Friday, November 8,

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About Your System 116 LCD panel Provides system ID, status information, and system error messages.The LCD lights blue during normal system operation.

12 About Your SystemHard-Drive Indicator PatternsFigure 1-2. Hard-Drive Indicators10 Power-on indicator The power-on indicator lights when the system

About Your System 13Table 1-1. Hard Drive Indicators—On-Board SATA PortsDrive-Status Indicator/Drive-Activity Indicator ConditionOff/Off No driveStea

14 About Your SystemBack-Panel Features and IndicatorsFigure 1-3. Back-Panel Features and IndicatorsItem Indicator, Button, or ConnectorIcon Descripti

About Your System 15NIC Indicator CodesFigure 1-4. NIC Indicators6 USB connectors (2) Connect USB devices to the system. The ports are USB 2.0-complia

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indica

16 About Your SystemTable 1-3. NIC Speed Indicator CodesTable 1-4. NIC Indicator Codes—iBMCTable 1-5. NIC Speed Indicator Codes (KVM Over IP Port)NIC

About Your System 17Power and System Board Status CodesThe LEDs on the system front and back panel display status codes during system startup. All sys

18 About Your SystemTable 1-9. Fault Indicator CodesCollecting System Event Log for InvestigationIf the front panel LED blinks for 30 to 60 seconds up

About Your System 190004 Yes CMOS Settings WrongRemove AC power to the system for 10 seconds and restart the system. If the problem persists, see &quo

20 About Your System0017 Yes WARN SETUP INVALID Error See "Getting Help" on page 133.0018 Yes WARN DIMM COMPAT MINOR X16 C0MBO Error See &qu

About Your System 210020 Yes WARN MEMTEST DIMM DISABLE Error See "Getting Help" on page 133.0021 Yes WARN MIRROR DISABLE MINOR RAS DISABLED

22 About Your System002B Yes WARN WR DQ DQS Error See "Getting Help" on page 133.002C Yes WARN DIMM POP RUL MINOR OUT OF ORDER Error See &qu

About Your System 230035 Yes WARN DIMM VREF NOT PRESENT Error See "Getting Help" on page 133.0036 Yes WARN DDR3L MIXED Error See "Getti

24 About Your System0045 Yes DMA-1 ErrorSee "Troubleshooting System Memory" on page 117.If the problem persists, see "Getting Help"

About Your System 25005D Yes S.M.A.R.T. Command Failed S.M.A.R.T. Status BAD, Backup and ReplaceSee "Getting Help" on page 133.0060 Yes Prim

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26 About Your System0083 Yes Secondary Slave Drive - ATAPI IncompatibleSee "Troubleshooting a Hard Drive" on page 119.0101 Yes Warning! This

About Your System 270121 Yes Thermal Failure detected by PROCHOT#Ensure that the processor heat sinks are properly installed. See "Troubleshootin

28 About Your System0150 Yes Processor failed BISTRemove AC power to the system for 10 seconds and restart the system.If the problem persists, see &qu

About Your System 290160 Yes Processor missing microcodeA BIOS update is required. If the problem persists, see "Getting Help" on page 133.0

30 About Your System0181 Yes BIOS does not support current steppingEnsure that your processors match and conform to the type described in the processo

About Your System 310194 Yes CPUID, Processor family are differentEnsure that your processors match and conform to the type described in the processor

32 About Your System0403 Yes AHCI Port3 HDD ErrorSee "Troubleshooting a Hard Drive" on page 119.0404 Yes AHCI Port4 HDD ErrorSee "Troub

About Your System 338104 Yes Warning! Port 60h/64h emulation is not supported by this USB Host Controller!!!See "Troubleshooting a USB Device&quo

34 About Your System8701 Yes Insufficient Runtime space for MPS data. System may operate in PCI or Non-MPS mode.Remove AC power to the system for 10 s

About Your System 35Beep Codes The following table describes the system pre post beep codes.Table 1-10. Pre Post Beep CodesPost Beep CodesTable 1-11.

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36 About Your SystemOther Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty informa

Using the System Setup Program 372Using the System Setup ProgramStart MenuThe system employs the latest AMI Core BIOS, which is stored in Flash memory

38 Using the System Setup ProgramSystem Setup Options at BootYou can initiate Setup by pressing <F2> during POST.Console RedirectionThe console

Using the System Setup Program 39Main MenuThe main menu displays information about your system board and BIOS.Main ScreenFigure 2-1. System Setup Prog

40 Using the System Setup ProgramAMIBIOS SettingsProcessor SettingsSystem Memory SettingsAdvanced MenuThis option displays a table of items that defin

Using the System Setup Program 41Processor ConfigurationOption DescriptionHardware Prefetcher (Enabled default)Enable this option to control the Hardw

42 Using the System Setup ProgramMemory ConfigurationIDE ConfigurationNUMA Support (Disabled default)When Enabled, executes software for NUMA aware OS

Using the System Setup Program 43Super IO ConfigurationUSB ConfigurationPCI ConfigurationOption DescriptionSerial Port1 Address (3F8/IRQ4 default)Assi

44 Using the System Setup ProgramPCI-E SLOT Option Rom (Enabled default)Enables or disables add-on card option ROM.PCI-E Connector Option Rom (Enabled

Using the System Setup Program 45Boot MenuBoot Settings ConfigurationOption DescriptionBoot Settings ConfigurationConfigures the settings during syste

Contents 3Contents1 About Your System. . . . . . . . . . . . . . . . . . . 9Accessing System Features During Startup. . . . . . . . 9Front-Panel Fea

46 Using the System Setup ProgramForce PXE First (Enabled default)Enables forced network boot (PXE).Force PXE Boot Only Enable or disable PXE to be th

Using the System Setup Program 47Server Menu NOTE: Delay Time, Minimum time, and Maximum time are only shown in SETUP screen when AC Power Recovery D

48 Using the System Setup ProgramiBMC LAN ConfigurationQPI Error Logging (Enabled default)Enables or disables IOH QPI 0/1 error.IOH Internal Error Log

Using the System Setup Program 49Remote Access Configuration NOTE: When Flow Control is set to Software, the Hyper Terminal on remote side is discont

50 Using the System Setup ProgramSecurity MenuExit MenuOption DescriptionSupervisor Password Displays whether the supervisor password is installed or

Installing System Components 513Installing System ComponentsSafety Instructions WARNING: Working on systems that are still connected to a power suppl

52 Installing System ComponentsInside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform tr

Installing System Components 53 Hard Drives CAUTION: Many repairs may only be done by a certified service technician. You should only perform trouble

54 Installing System ComponentsRemoving a Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive bays must have drive bla

Installing System Components 552Press the release button on the front of the hard-drive carrier to open the release lever.3Using the release lever, sl

4 ContentsMain Screen . . . . . . . . . . . . . . . . . . . . 39AMIBIOS Settings. . . . . . . . . . . . . . . . . . 40Processor Settings . . . .

56 Installing System ComponentsRemoving a Hard Drive From a Hard-Drive Carrier1Turn over the hard drive and remove the four screws on the hard-drive c

Installing System Components 57Removing the Optional Internal Hard Drive 1Turn off the system, including any attached peripherals, and disconnect the

58 Installing System ComponentsInstalling the Optional Internal Hard Drive1Place the hard drives in position on the hard drive assembly.2Affix the eig

Installing System Components 59Figure 3-6. Opening and Closing the SystemClosing the System1Place the cover on the chassis and offset it slightly towa

60 Installing System ComponentsCooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troub

Installing System Components 61Figure 3-7. Removing and Installing the Cooling ShroudInstalling the Cooling Shroud1Align the cooling shroud around the

62 Installing System ComponentsHeat Sinks CAUTION: Many repairs may only be done by a certified service technician. You should only perform troublesh

Installing System Components 63Figure 3-8. Removing and Installing the Heat Sink1 expansion-card riser assembly 2 heat sinks (2)3 captive screws (4 ea

64 Installing System ComponentsInstalling the Heat Sink CAUTION: The heat sinks for CPU0 and CPU1 are different and are labeled accordingly. They mus

Installing System Components 654Remove the heat sink. See "Removing the Heat Sink" on page 62. CAUTION: The processor is held in its socket

Contents 5Installing a Hard-Drive Carrier . . . . . . . . . . . 55Removing a Hard Drive From a Hard-Drive Carrier . . . . . . . . . . . . . . . . .

66 Installing System ComponentsInstalling the Processor NOTE: When installing only one processor, the processor must be installed in CPU0 socket (for

Installing System Components 677Align the notches in the processor with the socket keys on the ZIF socket. See Figure 3-9.8With the release lever on t

68 Installing System Components• Single-rank, and dual-rank RDIMMs of sizes 1 GB, 2 GB, 4 GB, 8 GB and 16 GB are supported for a total of up to 288 GB

Installing System Components 69• Two memory modules per channel are limited to 800 MHz, regardless of the memory module speed.• If quad-rank memory mo

70 Installing System ComponentsMemory Socket Location on the System BoardThe system contains 18 memory sockets split into two sets of 9 sockets, one s

Installing System Components 71Supported Memory ConfigurationThere are eighteen DIMMs on each system board to support processor 0 and processor 1. The

72 Installing System ComponentsRemoving Memory Modules WARNING: The memory modules are hot to touch for some time after the system has been powered d

Installing System Components 73Figure 3-11. Removing and Installing a Memory ModuleInstalling Memory Modules CAUTION: Many repairs may only be done b

74 Installing System Components NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in onl

Installing System Components 75Expansion-Card Riser and Expansion Card CAUTION: Expansion cards can only be installed in the slots on the expansion-

6 ContentsExpansion-Card Riser and Expansion Card . . . . . . . 75Removing the Expansion-Card Riser. . . . . . . . 75Installing the Expansion-Card

76 Installing System ComponentsFigure 3-12. Removing and Installing the Expansion-Card Riser Assembly1 expansion-card riser assembly 2 expansion-card

Installing System Components 77Figure 3-13. Removing and Installing the Expansion-Card Riser Installing the Expansion-Card Riser CAUTION: Many repair

78 Installing System Components5Replace the system cover. See "Closing the System" on page 59.6Reconnect the system and peripherals to their

Installing System Components 79 NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must be installed over empty e

80 Installing System ComponentsInstalling the Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should onl

Installing System Components 81Integrated Storage Controller CardsYour system includes a dedicated expansion-card slot on the system board for an inte

82 Installing System ComponentsFigure 3-15. Removing and Installing the Integrated Storage Controller CardInstalling the Integrated Storage Controller

Installing System Components 834Install the integrated storage controller card in place. See Figure 3-15.5Connect the SAS data cable to the integrated

84 Installing System ComponentsFigure 3-16. Removing and Installing a RAID BatteryInstalling a RAID Battery CAUTION: Many repairs may only be done by

Installing System Components 854Secure the RAID battery carrier onto the chassis using the two screws. See Figure 3-16.5Connect the RAID battery cable

Contents 7Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 95Removing a Cooling Fan Assembly. . . . . . . . . 95Installing the Cooling F

86 Installing System ComponentsFigure 3-17. Removing and Installing the Dual RAID Battery Cage1 RAID battery carrier 2 screws (2)3 RAID batteries (2)

Installing System Components 87Figure 3-18. Removing and Installing a Dual RAID Battery From the Battery CarrierInstalling a RAID Battery CAUTION: Ma

88 Installing System Components4Connect the RAID battery cable to the RAID battery connector on the storage controller card. See Figure 3-15.5Close th

Installing System Components 89Figure 3-19. Removing and Installing the Mezzanine Card (10 GbE LAN)1 mezzanine card (10 GbE LAN) 2 mezzanine-card cove

90 Installing System ComponentsInstalling the Mezzanine Card (10 GbE LAN) CAUTION: Many repairs may only be done by a certified service technician. Y

Installing System Components 91Power Supplies WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attemp

92 Installing System ComponentsFigure 3-20. Removing and Installing the Power SupplyInstalling the Power Supply1Verify that both power supplies are of

Installing System Components 93Removing the Power Supply Blank CAUTION: To ensure proper system cooling, the power supply blank must be installed in

94 Installing System ComponentsFigure 3-21. Removing and Installing the Power Distribution Board AssemblyInstalling the Power Distribution Board Assem

Installing System Components 952Replace the two screws that secure the power distribution board assembly to the bottom of the chassis. 3Connect all th