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To resolve this issue for the Red Hat Enterprise Linux 5.5, SUSE Linux Enterprise Server version 10 and version 11
installed servers:
1. Mount the
Dell Systems Management Tools and Documentation DVD
(version 6.5 or later) on the Linux server.
2. Install srvadmin-cm rpm.
3. Restart OpenManage Server Administrator 6.5.
4. Make sure the OpenManage Server Administrator inventory collector is working from the location /opt/dell/
srvadmin/sbin/invcol, run /invcol -outc=/home/inv.xml.
5. Perform server inventory.
Troubleshooting Device Discovery
If a device discovery is not successful, perform the following steps to troubleshoot and fix the problem:
1. If the device assigned for discovery is a Dell PowerEdge system, ensure that Dell OpenManage Server
Administrator is installed on it.
2. To discover Windows devices successfully, configure the SNMP services appropriately. For detailed information
on configuring SNMP services on Windows, see Configuring SNMP Services on Windows.
3. To discover Linux devices successfully, configure the SNMP services appropriately. For detailed information on
configuring SNMP services on Linux, see Configuring SNMP Services on Linux.
4. After configuring the SNMP services, verify whether the SNMP services are responding correctly.
5. If the device assigned for discovery is Microsoft Windows and you want to use WMI, ensure that the user name
and password used in the WMI credentials has the local administrator permissions on the machine that you want
to discover. You can use the Microsoft
wbemtest utility to ensure that WMI connectivity to the Windows Server is
correct.
6. If the device assigned for discovery is a non-server network device, such as a printer, Dell PowerConnect switch,
and so on, ensure that SNMP is enabled on the device. You can do this by accessing the Web interface for
a device.
Configuring SNMP Services on Windows
1. Open a command run prompt and type services.msc to open the Services MMC.
2. Right-click SNMP Service and select Properties. If you cannot locate SNMP Service, you need to install it using
Add/Remove Windows Components.
3. Click Security and ensure that Accept SNMP packets from any host is selected.
4. Under Accepted Community Names, ensure that public (or a community string of your choice) is set. If not set by
default, click Add, and type a community string in Community Name. Also select community rights as READ ONLY or
READ WRITE.
5. Click Traps and ensure that the community string field has a valid name.
6. In Trap destination, click Add and enter the Open Manage Essential Console IP address.
7. Start the service.
Configuring SNMP Services on Linux
1. Run the command rpm -qa | grep snmp, and ensure that the net-snmp package is installed.
2. Run cd /etc/snmp to navigate to the snmp directory.
3. Open snmpd.conf in the VI editor (vi snmpd.conf).
4. Search snmpd.conf for # group context sec.model sec.level prefix read write notif and ensure that the values for
fields read, write, and notif are set to all.
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