Dell v1.1 Manual do Utilizador

Dell OpenManage EssentialsVersion 1.1 User's Guide

MSI Return Code...

Field DescriptionForce10-Switch Select this category to include alerts for Dell Force10 switches.General Redundancy Select this category to include al

Alert SourceEach Alert Category contains alert sources. Click an alert category to view alert sources. Expand a category to view the list of alert sou

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14Updating Server BIOS, Firmware, Drivers, and ApplicationsWith the System Update feature in OpenManage Essentials, you can:• Upgrade and downgrade fi

Figure 4. System Update Page1. Compliance report. See Compliance Report2. Tabbed systems information. See Compliant Systems, Non Compliant Systems, No

Viewing Comparison ResultsViewing Compliant ServersTo view compliant servers:1. Click Manage → System Update.2. In System Update, select the Compliant

Protocol Used for Server IP Discovery and InventoryProtocol Used for iDRAC IP Discovery and InventoryPreferred System Update Mode Selected in Advanced

Protocol Used for Server IP Discovery and InventoryProtocol Used for iDRAC IP Discovery and InventoryPreferred System Update Mode Selected in Advanced

8. If you do not want to apply the changes immediately, clear After update, if required, reboot the device. Changes are not activated until the next t

Issue ResolutionThe server does not have Server Administrator installed on it or is discovered using SSH. This issue occurs if:• A Windows-based serve

Editing a Discovery Range Group...171E

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15System Update — ReferenceYou can access the following:• System Update page– Summary* Compliance Report* System Update Tasks* Tasks Execution History

Filter Option DescriptionIs less than Select to find a value that is less than the value you provide.Is less than or equal to Select to find a value t

Field Description• OpenManage Server Administrator—Allows you to update all components on the systems.• iDRAC—Allows you to update only the BIOS, firm

Field DescriptionSystem Name System’s domain name.Model Type The systems model name. For example, Dell PowerEdge.Operating System The operating system

Field DescriptionPackage Name The name of the software update.Set the Task ScheduleRun Now Select this option if you want to run the task when you cli

Issues and ResolutionsField DescriptionSystem Name Displays the system’s domain name.Reason Displays the issue associated with the server.Recommendati

Dell Update PackageA Dell Update Package (DUP) is a self-contained executable in a standard package format that updates a single software element on t

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16Managing Remote TasksAbout Remote TasksWith the Remote Tasks feature in OpenManage Essentials, you can:• Run commands on local and remote systems, r

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– Select server targets for running the commands. Only applicable targets are displayed by default. For more information, see the Device Capability Ma

– To write all the detected errors to the log file, select Include errors.8. On Task Target, do one of the following:– Select a query from the drop-do

– Select server targets for running the commands.4. On Schedule and Credentials, set the schedule parameters, provide target credentials, and then cli

Operating System PackageOM-SrvAdmin-Dell-Web-LX-6.5.0-2247.RHEL5.x86_64_A01.4.tar.gz.signRed Hat Enterprise Linux 6 OM-SrvAdmin-Dell-Web-LX-6.5.0-2247

NOTE: To use this command, you must enter the local system credentials.• Sample-Generic Command Local—Enable this use case to run a command or script

The device capability matrix below provides information about the type of remote tasks supported on devices when the device capabilities are overridde

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17Remote Tasks — ReferenceFrom Remote Tasks you can:• Run commands on local and remote systems, batch files and executable files on the local systems,

Field DescriptionTask Label Type of task that is run, for example; for a command line task the options displayed are Remote Server Administrator Comma

Field DescriptionNOTE: Make sure that the shutdown option is configured for the operating system before you perform a graceful shutdown using this opt

1About OpenManage EssentialsOpenManage Essentials is a hardware management application that provides a comprehensive view of Dell systems, devices, an

Field DescriptionNOTE: The KG key is a public key that is used to generate an encryption key for use between the firmware and the application; and is

Field DescriptionTask TargetSelect a query Select a query from the drop-down list. To create a new query, click New.Select the server(s) for this task

Field DescriptionNOTE: The first time that OpenManage Essentials communicates with a managed device with Linux operating system, a key is generated an

Field Description• End By—To stop the task at the specified date and time.Enter User Name and Password User Name—Provide in the format domain\user nam

Field Description• Activate Schedule—Select this option to activate a schedule for the task.• Run now—Select this option to run the task immediately.•

Field Descriptionreceived to a ping request before the execution of the command, an error is written to the log file.Task TargetSelect a query Select

Field Descriptionpath name and file name of the log file. This option is disabled by default.Append Select to append output from the completed command

18Managing Security SettingsUsing Security Roles and PermissionsOpenManage Essentials provides security through role-based access control (RBAC), auth

Using Custom SSL Certificates (Optional)OpenManage Essentials default settings ensure that a secure communication is established within your environme

Managed NodesTable 8. Supported Protocols and Ports on Managed NodesPort NumberProtocol Port TypeMaximum Encryption LevelDirectionUsage22 SSH TCP 128

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19TroubleshootingOpenManage Essentials Troubleshooting ToolThe OpenManage Essentials troubleshooting tool is a standalone tool that installs along wit

1. Mount the Dell Systems Management Tools and Documentation DVD (version 6.5 or later) on the Linux server.2. Install srvadmin-cm rpm.3. Restart Open

6. Start the SNMP services (service snmpd restart).Troubleshooting Receiving SNMP Traps If you encounter a problem receiving SNMP traps, perform the f

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20Frequently Asked QuestionsInstallation Question: How do I install OpenManage Essentials using a remote SQL database named instance?Answer: To connec

Table 9. Command Line Settings for MSI InstallerSetting Result/i <Package|Product Code> This command installs or configures a product./i SysMgmt

Customization ParametersREINSTALL and REMOVE customization CLI parameters provide a way to customize the exact software features to install, reinstall

This command runs the installation for managed system software, and uninstalls the Broadcom agent. This execution is in an unattended but not silent m

Answer: WMI discovery classifies a device as unknown when the credentials for a user account in the Administrators group (not Administrator) is suppli

2Installing OpenManage EssentialsInstallation Prerequisites and Minimum RequirementsFor a list of supported platforms, operating systems, and browsers

the default website is enabled in IISQuestion: What order are packages installed on a system?Answer: Packages are applied in the following order:1. Dr

– If required, change the suffix of the file for LOG_FILE_SUFFIX=ome_log.txt4. Close the file and restart all DSM services.NOTE: Trace level of loggin

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21Preferences — ReferenceIn the Preferences page, you can configure the OpenManage Essentials console. You can set the SMTP and proxy server informati

Field Descriptionalso displays whether the server's time zone is observing daylight savings or is in standard time zone time.Proxy Settings (used

Custom URL SettingsField DescriptionName Displays the name assigned to the URL.Device Type Displays the device type associated with the URL.Custom URL

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22Logs — ReferenceFrom tools you can:• View User Interface Logs• View Application Logs•Export Discovery Logs to File System—Export the logs that were

Application LogsField DescriptionSeverity The severity of the recorded deviation in application’s behavior.Time The time at which this behavior occurr

23ExtensionsThe Extensions page provides a list of links to partner products. This page provides information about the product, detects if the product

Minimum RequirementsTable 1. Minimum RequirementsParticulars Minimum RequirementOperating Systems• Microsoft Windows Server 2008 Standard Edition (x86

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24Right-Click ActionsThe following tables lists all the right-click actions that are available in OpenManage Essentials.NOTE: The right-click options

Field DescriptionTroubleshoot If the Troubleshooting Tool is installed, then select this option to launch the Troubleshooting Tool. The Troubleshootin

Field DescriptionRename Select to rename action or alert filter.Clone Select to create a copy of an action or alert filter.Delete Select the alert to

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25TutorialsYou can use the tutorials for the setup options you need to complete when configuring OpenManage Essentials for the first time.In Tutorials

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26Using OpenManage Essentials Command Line InterfaceLaunching the OpenManage Essentials Command Line InterfaceClick Start → All Programs → OpenManage

<Userid></Userid> <Timeout>2</Timeout> <Retries>4</Retries> <Port>623</Port&

Name SubnetMask192.168.2.2 255.255.254.0192.168.3.3 255.255.128.0192.168.3.4 255.255.128.0Specifying Input Files in PowerShellTo use input files in Po

NOTE: The password for the typical install, auto generated SQL Server login account, is controlled by the application and different on every system.Fo

Removing a Discovery RangeDescription: The Remove-DiscoveryRange command allows you to remove a discovery range. Enter the ranges either using an xml

Editing a Discovery RangeDescription: The Set-ModifyDiscoveryRange command allows to edit existing discovery ranges. This command targets the existing

Disabling a Discovery Range or Discovery Range GroupDescription: The Set-DisableDiscoveryRange command allows you to disable a discovery range or a di

Running a Discovery, Inventory, and Status Polling TasksDescription: The Set-RunDiscovery, Set-RunInventory, Set-RunDiscoveryInventory, and Set-RunSta

Stopping a Running Discovery Range or GroupDescription: For any range, only one type of task, such as discovery, discovery and inventory, or status po

• PS> Add-DevicesToCustomGroup –GroupName <groupName> -DeviceList <devicelist.xml>• PS> Add-DevicesToCustomGroup –GroupName <grou

– Dell License Manager—Select to install the Dell license manager. Dell License Manager is a one-to-many license deployment and reporting tool for man

NOTE: If you have multiple database instances running on a selected database server, you can specify the required database instance name to configure

Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates

4. In the message Uninstalling OpenManage Essentials removes the OpenManage Essentials database. Do you want to retain the database?, click Yes to ret

– Warning—This warning condition disables the Typical installation but not an Upgrade of the feature later during installation. Also, later during ins

Setting Up and Configuring VMware ESXi 5Before setting up and configuring VMware ESXi 5, ensure that you have ESXi 5 build 474610 or later. If you do

3Getting Started With OpenManage EssentialsLogging On to OpenManage EssentialsTo log on to OpenManage Essentials:• From the management station desktop

Figure 1. OpenManage Essentials Home Portal1. Logo and banner2. Menu items3. Console area4. Add a report to the home portal5. Save the current home po

For more information on the:• Home portal, see OpenManage Essentials Home Portal Reference.• Device portal, see Devices Reference.• Discovery and inve

• In report tables, use the drag and drop option or funnel options to filter for the required data and use right-click options to perform various task

• Tabbed Document—To move the component into a tab in the portal page.Select thecontrol to dock a floating component. You can create a tabbed view by

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4OpenManage Essentials Home Portal — ReferenceDashboardThis dashboard page provides a snapshot of the managed devices that include servers, storage, s

ContentsNotes, Cautions, and Warnings...21 About OpenM

• PCI Device Information• Server Components and Versions• Server Overview• Storage Controllers• Task Status• ESX InformationDevice by StatusDevice by

Field Description• Ranges-Select to filter based on the selected range.Task StatusProvides a list of currently executing and previously run tasks and

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5Discovering and Inventorying DevicesPerform Discovery and Inventory in order to manage your network devices.Supported Devices and ProtocolsTable 3. S

Protocol / Mechanism Simple Network Management Protocol (SNMP)Windows Management Instrumentation (WMI)Web Services-Management (WS-MAN)Administrator he

Supported Operating Systems (Servers) Protocols and Features MatrixProtocol / Mechanism Intelligent Platform Management Interface (IPMI)Command Line I

Supported Operating Systems (Storage) Protocols and Features MatrixTable 4. Supported Operating Systems (Storage) Protocols and Features MatrixProtoco

Legend and Definitions• NS: Not Supported• Discovery: Capability to discover the device on the network.• Correlation: Capability to correlate:– Discov

1. Details from the last discovery and inventory task run.2. Details of previously discovered and inventoried devices.3. Details of tasks and their st

– To schedule the task to run at a later time, select Do not perform discovery or inventory, and refer to the Scheduling a New Discovery Task or Sched

Dashboard...

Discovery Speed Slider Bar This control, also known as the discovery throttle, controls how fast discovery occurs and how much network and system reso

1. Click Manage → Discovery and Inventory → Common Tasks → Status Schedule.2. In Status Polling, select Enable Status Polling and provide the polling

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6Discovery And Inventory — ReferenceFrom the Discovery and Inventory Portal page, you can:• View graphical reports on devices and Dell servers discove

Field DescriptionInventory Last Run at Displays the time and date information for the last run inventory.Inventory Range Displays the IP Address range

Field Description• Is equal to—Select to create the same as logic.• Is not equal to —Select to create the different from logic.• Is Less than—Select t

the IP address, IP address range, or host name for the discovery process. For more information, see Discovery Configuration Options.Discovery Configur

Field DescriptionImport Select this option to import host names and IP addresses from a file that is in CSV format. However, you can import only 500 l

SNMP Configuration OptionsField DescriptionEnable SNMP discovery Enables or disables the SNMP protocol for discovery range (subnet.)Get community Spec

Field DescriptionPassword Provide password.Storage ConfigurationEnabling discovery of PowerVault MD or Dell|EMC arrays allows OpenManage Essentials to

WMI Configuration Options...

Field DescriptionTrusted Site Select if the devices you are discovering is a trusted device.Certificate file Click Browse to traverse to the file loca

Field DescriptionNOTE: The KG key is a public key that is used to generate an encryption key for use between the firmware and the application. The KG

Field Description• Exclude range — 193.109.112.*• 193.104.20-40.*• 192.168.*.*• 192.168.2-51.3-91• Exclude range — 193.109.112.45-99• System IP addres

Field DescriptionEnable Discovery Select to schedule device discovery.Configure Global Device Discovery interval Set the frequency of discovery in wee

Inventory Schedule SettingsField DescriptionEnable Inventory Select to schedule inventory.Configure Global Inventory Polling Interval Set the frequenc

Field DescriptionMinutes—Specify the number of minutes between device status polling cycles.The maximum discovery interval is 365 days, 23 hours, and

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7Managing DevicesOpenManage Essentials lists devices based on their types. For example, Dell PowerEdge servers are listed under the device type Server

NOTE: If a DRAC or iDRAC is discovered, it is displayed under the RAC group and not under the Servers group. If both DRAC/iDRAC and corresponding Serv

• Device Summary• OS Information• Software Agent Information• NIC Information• Virtual Machine Host Product Information• RAC Device Information• Proce

Non-Compliant Systems...

Viewing System Event Logs1. Click Manage → Devices.2. Expand the device type and select Hardware Logs.Searching for DevicesRight-click All Devices at

4. In Device Selection, the selected devices are displayed. If required, add or remove additional devices. Click Next.5. Review the summary and click

3. Click the URL name to access the site.62

8Devices — ReferenceThis page provides the following information:• List of devices based on the device type, for example, HA clusters, servers, and so

Alert DetailsField DescriptionSeverity Alert severity based on Normal, Critical, Warning, and Unknown.Acknowledged Flagged status for an alert.Time Ti

Field DescriptionSource The Alert Source.Viewing Non-Compliant Systems To view non-compliant systems, click the Non-Compliant Systems tab.NOTE: Non-co

• Delete a queryField DescriptionRun Existing Query Select this option and then select a query from the drop-down list.Delete Query Select to delete a

Device Group ConfigurationField DescriptionName Provide name of the new group.Parent The device under which this group is created.Description Provide

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9Viewing Inventory ReportsOpenManage Essentials provides pre-defined reports for all discovered and inventoried devices. With these reports, you can:•

Viewing Alert Trap Forward Action...83H

Report DescriptionServer Components and Versions Identifies BIOS, driver, and firmware versions on all discovered and inventoried serversHard Drives I

Figure 3. NIC Information ReportExporting ReportsExporting a report enables you to manipulate and reformat the data. To export a report:1. In the Repo

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10Reports — ReferenceFrom Reports you can view the following:• Agent and Alert Summary• Server Overview• Server components and versions• Hard Drive In

Field DescriptionProcessor Speed The speed of the processor.Total Cores The total number of cores present in the system.Total Memory The total memory

Field DescriptionVendor The organization that supplies the hard drive.ESX InformationField DescriptionHost Name The unique system’s name that identifi

Field DescriptionFRU Part Number The industry specific number that differentiates the type of FRU.Memory InformationField DescriptionSystem Name Provi

NIC InformationField DescriptionSystem Name The name of the system.System Type The system’s model name. For example, PowerEdge R710.NIC IP Address The

Warranty InformationField DescriptionSystem Name The unique system’s name that identifies it on the network. Enable the proxy setting for the warranty

11Viewing Warranty ReportsWarranty information is available for devices with valid Service Tags, including clients, servers, switches, storage, and so

Viewing the System Update Page...

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12Managing AlertsWith OpenManage Essentials you can:• View alerts and alert categories• Manage alert actions• Configure alert log settingsViewing Aler

Viewing Internal AlertsBefore viewing internal alerts, ensure that you enable internal health alerts in the Alert Settings of the Preferences tab. See

Viewing E-Mail Alert ActionTo view the e-mail alert action:1. Select Manage → Alerts → Alert Actions.2. In Alert Actions, select Email.Viewing Alert I

5. (Optional) By default the alert view filter is always active. To limit activity, in Date Time Association, enter a date range, time range, or days,

7. By default the Email Notification is always active. To limit activity, in Date Time Association, enter a date range, time range, or days, and then

Forwarding AlertsYou may want to consolidate alerts from multiple management stations to one management station. For example, you have management stat

NOTE: If the SNMP v2 alert is forwarded from MS1 to MS2, the remote host is displayed as MNv2 because MS1 parses the extra OID along with the forwarde

Renaming Alert Categories and Alert Sources1. Click Manage → Alerts → Alert Categories.2. In Alert Categories, right-click any of the alert categories

13Alerts — ReferenceThis page provides the following information:• Common Tasks– Alert Log Settings– New Alert View Filter– New Alert Application Laun

Working With Sample Remote Tasks Use Cases...123Use Case

Predefined Alert View FiltersThe following table lists the predefined alert view filters.Field DescriptionAll Alerts Select to view all the alerts.Cri

Field DescriptionCategory The categorization of the alert.Source The name of the alert source definition.Description The message contained in the aler

SeverityThis page provides a list of alert severity.Field DescriptionName Name of the item (applicable only for ignore action and view filter).Enabled

Field DescriptionAssociated Date Range The alert date range criteria used when matching alerts.Associated Time Range The alert time range criteria use

Field DescriptionNormal Select to include normal alerts.Warning Select to include warning alerts.Critical Select to include critical alerts.Applicatio

Field Description• Executable Name (with the full path): C:\temp\createTroubleTicket.bat• Argument: -arg1 –arg2When the alert action is triggered, it

Field DescriptionTest Action Allows you to test the e-mail action.NOTE: After sending the test e-mail, verify that the e-mail was received successfull

Select groups or devices from the tree, you can use the query option to create a specific criteria for the selection.Device Query OptionsField Descrip

Field DescriptionNOTE: It is possible to input a date range and days selection that will never produce a result. For example, 9/1/11 and Monday - sinc

Field DescriptionExecutable Name The name of the executable, script, or batch file to be used by the alert action.Arguments The command line arguments