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1 Press to turn off the printer.
2 Check the paper tray or lift the scanner unit to check for jammed paper.
3 Firmly grasp the paper, and then gently pull it out.
Note: Be careful not to tear the paper while removing it.
4 Press to turn the printer back on.
Paper jam in the duplex unit
Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.
1 Push down the duplex latches and pull out the duplex unit.
CAUTION—POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paper
path. To avoid injury, use caution when accessing this area for clearing a paper jam.
Troubleshooting
114
- Dell V715w User's Guide 1
- Contents 2
- Safety information 5
- About your printer 6
- Recycling 7
- Conserving ink 7
- • Remove paper jams 10
- Ordering ink cartridges 11
- Replacing ink cartridges 11
- Recycling Dell products 12
- • Switch to Power Saver mode 13
- Resetting to factory settings 17
- Checking for software updates 20
- Loading the paper tray 21
- 4 Load the paper 22
- 6 Insert the tray 23
- Loading various paper types 27
- Saving paper default settings 29
- 2 Close the scanner lid 30
- Printing 31
- Printing specialty documents 33
- Printing labels 34
- Printing on custom-size paper 34
- Working with photos 35
- Bluetooth-enabled device 41
- Managing print jobs 44
- Changing the printing mode 45
- Pausing print jobs 45
- Resuming print jobs 45
- Canceling print jobs 46
- Tips for copying 47
- Making copies 47
- Copying photos 47
- Copying an ID card 48
- Copying a two-sided document 48
- Enlarging or reducing images 48
- Adjusting copy quality 49
- Collated Not collated 50
- Making a duplex copy 51
- Canceling copy jobs 52
- Scanning 53
- Scanning to a PDF 56
- Scanning FAQ 56
- Canceling scan jobs 57
- Setting up the printer to fax 58
- To connect: 59
- Tips for this setup: 62
- Austria Germany Portugal 66
- Belgium Ireland Spain 66
- Denmark Italy Sweden 66
- Finland Norway United Kingdom 66
- Setting the fax header 68
- Configuring the fax settings 69
- Creating a contact list 71
- Sending faxes 72
- Receiving faxes 73
- Faxing FAQ 74
- What is my fax number? 75
- What is my dialing prefix? 75
- How many rings should I set? 76
- Adjusting the dialing volume 77
- Adjusting the ringer volume 77
- Standard 200 x 100 200 x 200 78
- Fine 200 x 200 200 x 200 78
- Superfine 300 x 300 200 x 200 78
- How do I forward a fax? 80
- Can I block faxes? 80
- Can I retrieve failed faxes? 80
- Printing a network setup page 83
- Assigning a static IP address 85
- Advanced wireless setup 86
- In Windows XP 87
- In Windows 2000 88
- (Windows only) 89
- Selecting the printer 91
- Networking FAQ 93
- Where do I find my SSID? 94
- What is a network? 94
- Wired network example 95
- Wireless network examples 95
- Internet 96
- Finding the signal strength 98
- EMOVE SOURCES OF INTERFERENCE 99
- What is a MAC address? 100
- What is an IP address? 102
- What is TCP/IP? 102
- How do I locate IP addresses? 102
- What is a key index? 102
- Networking 103
- Maintaining the printer 104
- Using the printer software 105
- Cleaning the scanner glass 106
- Troubleshooting 107
- Printhead errors 108
- 2 Remove the printhead 109
- Cannot print through USB 113
- CHECK THE USB CONNECTION 113
- Paper jam in the printer 113
- Paper jam in the duplex unit 114
- 3 Reinsert the duplex unit 115
- Print troubleshooting 116
- Copy and scan troubleshooting 118
- 1 Lift the scanner unit 119
- 3 Lower the scanner unit 119
- Fax troubleshooting 120
- Fax troubleshooting checklist 121
- Cannot send faxes 121
- ENABLE ERROR CORRECTION 122
- Cannot receive faxes 123
- Memory card troubleshooting 126
- EINSERT THE MEMORY CARD 127
- HECK THE USB CONNECTION 127
- HECK THE NETWORK CONNECTION 127
- Network troubleshooting 128
- Wireless Networking 129
- RECONNECT THE POWER SUPPLY 130
- Network (VPN) 131
- Wireless troubleshooting 131
- ISCONNECT FROM VPN SESSION 132
- ENABLE THE PRINTER 134
- SELECT THE WIRELESS PRINTER 134
- ELECT THE WIRELESS PORT 135
- HECK POWER 135
- HECK NETWORK NAME 135
- HECK SECURITY KEYS 136
- HECK MAC ADDRESS 136
- CHECK MAC ADDRESS 137
- CHECK POWER 139
- LIMINATE NETWORK CONGESTION 141
- PURCHASE A NEW ROUTER 143
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