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7. Click the Driver tab.
8. Click Roll Back Driver.
If Device Driver Rollback does not resolve the problem, reinstall the driver from the Drivers and UtilitiesCD.
Using the Drivers and Utilities CD
If a problem occurs on your computer after you install or update a driver and Windows XP Device Driver Rollback does not resolve the problem, reinstall the
driver from the Drivers and Utilities CD.
1. With the Windows desktop displayed, insert the Drivers and Utilities CD.
If this is your first time to use the Drivers and Utilities CD, proceed to step 2. If not, go to step 4.
2. When the ResourceCD Installation window appears, click OK, and then follow the instructions on the screen.
3. When the InstallShield Wizard Completed window appears, click Finish.
The ResourceCD window appears.
4. Under Welcome Dell System Owner, click Next.
5. Click Drivers.
The drivers that are used by your computer are automatically displayed in the Drivers window.
6. Click the driver that you want to reinstall.
7. Click Extract, and then follow the instructions on the screen.
If reinstalling the driver from the Drivers and Utilities CD does not resolve the problem, use System Restore to return the computer to the operating state
before the problem occurred (see Using Microsoft® Windows® XP System Restore).
Manually Reinstalling Drivers
After extracting driver files from the Drivers and Utilities CD to your hard drive you may be required to update the driver manually.
Drivers can be manually updated for any hardware device installed in your computer.
1. Click Start, then click Control Panel.
2. Under Pick a Category, click Performance and Maintenance.
3. Click System.
4. In the System Properties window, click the Hardware tab.
5. Click Device Manager.
6. Double-click the type of device for which you are installing the driver.
7. Right-click the device for which the driver is being reinstalled, then click Properties.
8. Click the Driver tab.
9. Click Update Driver.
10. Click Install from a list or specific location (Advanced), then click Next.
11. Click to check Include this location in the search, then click Browse and navigate to where the driver files are located on your hard drive.
NOTE: The ResourceCD displays drivers only for the hardware that came installed in your computer. If you installed additional hardware, and
applicable drivers are not displayed, exit the ResourceCD program and see the documentation that came with the hardware.
NOTE: If a driver for a particular device is not listed, then a driver for that device is already included with the operating system.
- Abbreviations and Acronyms 1
- Appendix 2
- System Setup 5
- System Setup Options 6
- Boot Sequence 10
- Clearing CMOS Settings 11
- Cleaning Your Computer 12
- FCC Notices (U.S. Only) 13
- Contacting Dell 14
- Finding Information 24
- Operating System CD 25
- Back to Contents Page 26
- Glossary 27
- Before You Begin 35
- Inside View of Your Computer 36
- System Board Components 37
- Memory 38
- Installing Memory 39
- Cards 40
- Drives 48
- Hard Drive 49
- Installing a Hard Drive 50
- Drive Panel 52
- Floppy Drive 53
- Installing a Floppy Drive 54
- Media Card Reader 55
- CD/DVD Drive 57
- Removing a CD/DVD Drive 58
- Installing a CD/DVD Drive 59
- Processor Airflow Shroud 60
- Processor 61
- Installing the Processor 62
- Battery 63
- Optimizing Performance 66
- Front View 67
- Front I/O Connectors 68
- Back View 68
- Back I/O Connectors 69
- Connecting Monitors 71
- Connecting a TV 73
- RAID Level 0 Configuration 74
- RAID Level 1 Configuration 75
- Using Nvidia MediaShield 76
- Creating a RAID Array 77
- Deleting a RAID Array 77
- Playing CDs and DVDs 78
- Adjusting the Volume 79
- Copying CDs and DVDs 80
- Helpful Tips 81
- Network Setup Wizard 82
- Power Management 83
- Hibernate Mode 84
- Power Options Properties 84
- Advanced Tab 85
- Hibernate Tab 85
- Solving Problems 86
- CD and DVD drive problems 87
- Hard drive problems 87
- Error Messages 88
- IEEE 1394 Device Problems 89
- Keyboard Problems 89
- A program stops responding 90
- A program crashes repeatedly 90
- A solid blue screen appears 90
- Other software problems 90
- Memory Problems 91
- Mouse Problems 91
- Network Problems 91
- Power Problems 92
- Printer Problems 92
- Scanner Problems 93
- Sound and Speaker Problems 94
- Video and Monitor Problems 94
- The image quality is poor 95
- Advanced Troubleshooting 97
- Dell Diagnostics 98
- Dell Diagnostics Main Menu 99
- Drivers 100
- Creating a Restore Point 102
- Before You Begin 103
- Reinstalling Windows XP 103
- Windows XP Setup 104
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