Dell Dimension 9100 Manual do Utilizador

www.dell.com | support.dell.comDell™ Dimension™ 9100FlexBays (2) for optionalfloppy drive or optional Media Card Readerhard-drive activity lightpower

10 Finding Informationwww.dell.com | support.dell.com• Service Tag and Express Service Code • Microsoft Windows License LabelService Tag and Microsoft

100 Removing and Installing Partswww.dell.com | support.dell.com3Slide the drive into the drive bay until the drive clicks into position.4Connect the

Removing and Installing Parts 101BatteryReplacing the Battery CAUTION: Before you begin any of the procedures in this section, follow the safety inst

102 Removing and Installing Partswww.dell.com | support.dell.com7Replace the computer cover. NOTICE: To connect a network cable, first plug the cable

Appendix 103AppendixSpecificationsProcessorProcessor type Intel® Pentium® 4 Socket-T with Hyper-Threading technologyCache 1 MB or 2 MBMemoryType dual-

104 Appendixwww.dell.com | support.dell.comExpansion BusBus type PCI 32 bitPCI Express x1, x4, and x16Bus speed PCI: 33 MHzPCI Express:100 MHzBus thro

Appendix 105DrivesExternally accessible:two 3.5-inch drive bays (FlexBay)two 5.25-inch drive baysAvailable devicesserial ATA drives (2), floppy drive,

106 Appendixwww.dell.com | support.dell.comControls and LightsPower control push buttonPower light green light — Blinking green in sleep state; solid

Appendix 107System SetupOverviewUse system setup as follows: • To change the system configuration information after you add, change, or remove any har

108 Appendixwww.dell.com | support.dell.comEntering System Setup1Turn on (or restart) your computer.2When the blue DELL™ logo is displayed, you must w

Appendix 109Options List — This field appears on the left side of the system setup window. The field is a scrollable list containing features that def

Finding Information 11• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions • Community

110 Appendixwww.dell.com | support.dell.comSystem Setup Options NOTE: Depending on your computer and installed devices, the items listed in this sect

Appendix 111USB for FlexBay This field enables and disables the internal USB for FlexBay.Off = Internal USB for FlexBay is disabled.On = Internal USB

112 Appendixwww.dell.com | support.dell.comAuto Power On Sets the computer to automatically turn on. Choices are every day or every Monday through Fri

Appendix 113Boot SequenceThis feature allows you to change the boot sequence for devices.Option Settings•Diskette Drive — The computer attempts to boo

114 Appendixwww.dell.com | support.dell.com NOTE: To boot to a USB device, the device must be bootable. To make sure your device is bootable, check t

Appendix 1152Locate the 3-pin password jumper (PSWD) on the system board (see page 63), and attach the jumper plug to pins 2 and 3 to clear the passwo

116 Appendixwww.dell.com | support.dell.comCleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety

Appendix 117CDs and DVDs NOTICE: Always use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the comp

118 Appendixwww.dell.com | support.dell.comDefinition of "Third-Party" Software and PeripheralsThird-party software and peripherals include

Appendix 119harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to

12 Finding Informationwww.dell.com | support.dell.com• How to use Windows XP• Documentation for my computer • Documentation for devices (such as a mod

120 Appendixwww.dell.com | support.dell.comCountry (City)International Access Code Country CodeCity CodeDepartment Name or Service Area,Website and E-

Appendix 121Austria (Vienna)International Access Code: 900Country Code: 43City Code: 1Website: support.euro.dell.comE-mail: tech_support_central_europ

122 Appendixwww.dell.com | support.dell.comBruneiCountry Code: 673Customer Technical Support (Penang, Malaysia)604 633 4966Customer Service (Penang, M

Appendix 123China (Xiamen)Country Code: 86City Code: 592Technical Support website: support.dell.com.cnTechnical Support E-mail: [email protected]

124 Appendixwww.dell.com | support.dell.comCzech Republic (Prague)International Access Code: 00Country Code: 420Website: support.euro.dell.comE-mail:

Appendix 125France (Paris) (Montpellier)International Access Code: 00Country Code: 33City Codes: (1) (4)Website: support.euro.dell.comE-mail: support.

126 Appendixwww.dell.com | support.dell.comGreeceInternational Access Code: 00Country Code: 30Website: support.euro.dell.comE-mail: support.euro.dell.

Appendix 127Ireland (Cherrywood)International Access Code: 16Country Code: 353City Code: 1Website: support.euro.dell.comE-mail: dell_direct_support@de

128 Appendixwww.dell.com | support.dell.comJapan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTech

Appendix 129Latin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas, U.S.A.)512 728-3619Fax (Techn

Setting Up and Using Your Computer 13Setting Up and Using Your ComputerSetting Up a Printer NOTICE: Complete the operating system setup before you co

130 Appendixwww.dell.com | support.dell.comMexicoInternational Access Code: 00Country Code: 52Customer Technical Support001-877-384-8979or 001-877-269

Appendix 131Nicaragua General Support001-800-220-1006Norway (Lysaker)International Access Code: 00Country Code: 47Website: support.euro.dell.comE-mail

132 Appendixwww.dell.com | support.dell.comSingapore (Singapore)International Access Code: 005Country Code: 65Website: support.ap.dell.comTechnical Su

Appendix 133Spain (Madrid)International Access Code: 00Country Code: 34City Code: 91Website: support.euro.dell.comE-mail: support.euro.dell.com/es/es/

134 Appendixwww.dell.com | support.dell.comTai wa nInternational Access Code: 002Country Code: 886Website: support.ap.dell.comE-mail: ap_support@dell.

Appendix 135U.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Website: support.euro.dell.comCustomer Care website: support.e

136 Appendixwww.dell.com | support.dell.comU.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free:

Index 137IndexAaudio. See soundBbatteryproblems, 29replacing, 101BIOS, 107boot sequenceabout, 113changing, 113-114option settings, 113bootingto a USB

138 Index138 IndexDVDscopying, 18playing, 16Ee-mailproblems, 31error messagesdiagnostic lights, 45troubleshooting, 33FFiles and Settings Transfer Wiza

Index 139Nnetworkconnector, 60Network Setup Wizard, 24problems, 38setting up, 24Network Setup Wizard, 24Ooperating systemreinstalling Windows XP, 52Pp

14 Setting Up and Using Your Computerwww.dell.com | support.dell.comConnecting a USB Printer NOTE: You can connect USB devices while the computer is

140 Index140 Indexsoundproblems, 41volume, 41sound connectors, 59speakerproblems, 41volume, 41specificationsaudio, 103computer information, 103connect

Setting Up and Using Your Computer 15 NOTE: If you use a dial-up connection, you need an add-in PCI modem expansion card.If you are using a dial-up c

16 Setting Up and Using Your Computerwww.dell.com | support.dell.comPlaying CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you ope

Setting Up and Using Your Computer 17A DVD player includes the following basic buttons:For more information on playing CDs or DVDs, click Help on the

18 Setting Up and Using Your Computerwww.dell.com | support.dell.comAdjusting the PictureIf an error message notifies you that the current resolution

Setting Up and Using Your Computer 193Click Exact Copy.4To copy the CD or DVD:•If you have one CD or DVD drive, ensure that the settings are correct a

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 Setting Up and Using Your Computerwww.dell.com | support.dell.com• Use a blank CD-RW to practice CD recording until you are familiar with CD record

Setting Up and Using Your Computer 21For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 95.To u

22 Setting Up and Using Your Computerwww.dell.com | support.dell.comIf you purchased a graphics card that supports dual monitors, follow these instruc

Setting Up and Using Your Computer 23Connecting a TV NOTE: To connect a TV to your computer, you must purchase an S-video cable, which is available a

24 Setting Up and Using Your Computerwww.dell.com | support.dell.comSetting Up a Home and Office NetworkConnecting to a Network Adapter NOTICE: Plug

Setting Up and Using Your Computer 25Power ManagementThe Microsoft® Windows® XP power management features can reduce the amount of electricity your co

26 Setting Up and Using Your Computerwww.dell.com | support.dell.comBecause hibernate mode requires a special file on your hard drive with enough disk

Setting Up and Using Your Computer 27Advanced TabThe Advanced tab allows you to:• Place the power options icon in the Windows taskbar for quick acce

28 Setting Up and Using Your Computerwww.dell.com | support.dell.comHyper-ThreadingHyper-Threading is an Intel® technology that can enhance overall co

Solving Problems 29Solving ProblemsTroubleshooting TipsFollow these tips when you troubleshoot your computer:• If you added or removed a part before t

Contents 3ContentsFinding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Setting Up and Using Your ComputerSetting U

30 Solving Problemswww.dell.com | support.dell.comDrive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety i

Solving Problems 31Problems writing to a CD/DVD-RW driveHard drive problemsE-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the

32 Solving Problemswww.dell.com | support.dell.comCHECK THE TELEPHONE LINE CONNECTION —CHECK THE TELEPHONE JACK —CONNECT THE MODEM DIRECTLY TO THE TE

Solving Problems 33Error MessagesIf the message is not listed, see the documentation for the operating system or the program that was running when the

34 Solving Problemswww.dell.com | support.dell.comMedia Card Reader ProblemsKeyboard Problems CAUTION: Before you begin any of the procedures in this

Solving Problems 35Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in t

36 Solving Problemswww.dell.com | support.dell.comA program is designed for an earlier Windows operating systemA solid blue screen appearsOther softwa

Solving Problems 37Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Inf

38 Solving Problemswww.dell.com | support.dell.comNetwork Problems CAUTION: Before you begin any of the procedures in this section, follow the safety

Solving Problems 39Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Info

4 ContentsIEEE 1394 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Hyper-Threading. . . . . . . . . . . . . . . . . . .

40 Solving Problemswww.dell.com | support.dell.comPrinter Problems CAUTION: Before you begin any of the procedures in this section, follow the safety

Solving Problems 41Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

42 Solving Problemswww.dell.com | support.dell.comNo sound from headphonesVideo and Monitor Problems CAUTION: Before you begin any of the procedures

Solving Problems 43If the screen is difficult to readTEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with ano

44 Solving Problemswww.dell.com | support.dell.com

Troubleshooting Tools 45Troubleshooting ToolsDiagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety ins

46 Troubleshooting Toolswww.dell.com | support.dell.comA possible graphics card failure has occurred.• If the computer has a graphics card, remove the

Troubleshooting Tools 47A possible expansion card failure has occurred.1Determine if a conflict exists by removing a card (not a graphics card) and re

48 Troubleshooting Toolswww.dell.com | support.dell.comDell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the s

Troubleshooting Tools 493If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for

Contents 5Video and Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 42If the screen is blank . . . . . . . . . . . . . . . . .

50 Troubleshooting Toolswww.dell.com | support.dell.comIdentifying DriversIf you experience a problem with any device, identify whether the driver is

Troubleshooting Tools 51Manually Reinstalling Drivers 1After copying the required driver files to your hard drive, click the Start button and right-cl

52 Troubleshooting Toolswww.dell.com | support.dell.comUsing Microsoft Windows XP System RestoreThe Microsoft Windows XP operating system provides Sys

Troubleshooting Tools 53Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any o

54 Troubleshooting Toolswww.dell.com | support.dell.com4On the next screen, click Confirm.The restore process takes approximately 6–10 minutes to comp

Removing and Installing Parts 55Removing and Installing PartsBefore You BeginThis chapter provides procedures for removing and installing the componen

56 Removing and Installing Partswww.dell.com | support.dell.comBefore Working Inside Your ComputerUse the following safety guidelines to help protect

Removing and Installing Parts 57Front View of the Computer1 cover latch release Use this latch to remove the cover. See "Removing the Computer C

58 Removing and Installing Partswww.dell.com | support.dell.com5 IEEE 1394 connector (optional)Use the optional IEEE 1394 connector for high-speed dat

Removing and Installing Parts 59Back View of the Computer231541 power connector Insert the power cable.2 sound card connectors (5)• Line-in connector

6 ContentsCards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68PCI Cards . . . . . . . . . . . . . . . . . . . . .

60 Removing and Installing Partswww.dell.com | support.dell.comRemoving the Computer Cover CAUTION: Before you begin any of the procedures in this se

Removing and Installing Parts 615Locate the three hinge tabs on the bottom edge of the computer.6Grip the sides of the computer cover and pivot the co

62 Removing and Installing Partswww.dell.com | support.dell.comInside View of Your Computer CAUTION: Before you begin any of the procedures in this s

Removing and Installing Parts 63System Board Componentsmemory module connectors (1, 2, 3, 4)main power connectorprocessor and heat sink connectorfan c

64 Removing and Installing Partswww.dell.com | support.dell.comMemoryYou can increase your computer memory by installing memory modules on the system

Removing and Installing Parts 65 NOTE: Memory purchased from Dell is covered under your computer warranty. NOTICE: If you remove your original memory

66 Removing and Installing Partswww.dell.com | support.dell.comInstalling Memory CAUTION: Before you begin any of the procedures in this section, fol

Removing and Installing Parts 67 NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equa

68 Removing and Installing Partswww.dell.com | support.dell.com8Connect your computer and devices to electrical outlets, and turn them on.9Right-click

Removing and Installing Parts 69PCI CardsIf you are installing or replacing a card, follow the procedures in the next section. If you are removing but

Contents 7Clearing Forgotten Passwords. . . . . . . . . . . . . . . . . . . . . . . . . 114Clearing CMOS Settings. . . . . . . . . . . . . . . . . .

70 Removing and Installing Partswww.dell.com | support.dell.com3Push the two release tabs on the card retention door from the inside to pivot the door

Removing and Installing Parts 71 CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard again

72 Removing and Installing Partswww.dell.com | support.dell.com10Close the card retention door by snapping it into place to secure the card(s). NOTIC

Removing and Installing Parts 73 NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the com

74 Removing and Installing Partswww.dell.com | support.dell.comInstalling a PCI Express Card1Follow the procedures in "Before You Begin" on

Removing and Installing Parts 754If your computer includes a card retention mechanism:aPivot the mechanism upward and gently squeeze in on the sides t

76 Removing and Installing Partswww.dell.com | support.dell.com7Pull the securing tab, grasp the card by its top corners, and then ease it out of its

Removing and Installing Parts 7711Ensure that:• The tops of all cards and filler brackets are flush with the alignment bar.• The notch in the top of t

78 Removing and Installing Partswww.dell.com | support.dell.com NOTICE: Do not route card cables over or behind the cards. Cables routed over the car

Removing and Installing Parts 79Removing a PCI Express Card1Follow the procedures in "Before You Begin" on page 55.2Remove the computer cove

8 Contents

80 Removing and Installing Partswww.dell.com | support.dell.com4Push the two release tabs on the card retention door toward each other and pivot the d

Removing and Installing Parts 81 NOTICE: Ensure that you release the securing tab to unseat the card. If the card is not removed correctly, the syste

82 Removing and Installing Partswww.dell.com | support.dell.comDrive Panels CAUTION: Before you begin any of the procedures in this section, follow t

Removing and Installing Parts 833Push from the inside and pivot the drive panel to the left to release the panel from its side hinges.4Set the drive p

84 Removing and Installing Partswww.dell.com | support.dell.comReplacing the Drive-Panel Insert1Slide the tab on the left side of the drive-panel inse

Removing and Installing Parts 852Align the drive panel tabs with the side-door hinges.3Rotate the drive panel toward the computer until the sliding pl

86 Removing and Installing Partswww.dell.com | support.dell.comSerial ATA hard drives should be connected to the connector labeled SATA on the system

Removing and Installing Parts 87Removing a Hard Drive1Disconnect the power and hard drive cables from the drive.2Press in on the tabs on each side of

88 Removing and Installing Partswww.dell.com | support.dell.comInstalling a Hard Drive1Unpack the replacement hard drive, and prepare it for installat

Removing and Installing Parts 896Connect the power and hard drive cables to the hard drive.7Check all connectors to be certain that they are properly

Finding Information 9Finding InformationWhat Are You Looking For? Find It Here• Warranty information• Terms and conditions (U.S. only)• Safety instruc

90 Removing and Installing Partswww.dell.com | support.dell.com3Press in on the tabs on each side of the hard drive bracket in the empty drive bay and

Removing and Installing Parts 917Connect the power and hard drive cables to the drive.8Check all connectors to be certain that they are properly cable

92 Removing and Installing Partswww.dell.com | support.dell.com3Disconnect the power and floppy drive cables from the back of the floppy drive.4Discon

Removing and Installing Parts 93Installing a Floppy Drive1If you are installing a new floppy drive, remove the shoulder screws from the inside of the

94 Removing and Installing Partswww.dell.com | support.dell.com NOTICE: To prevent static damage to components inside your computer, discharge static

Removing and Installing Parts 955Disconnect the USB cable on the back of the Media Card Reader to the front panel USB connector on the system board (s

96 Removing and Installing Partswww.dell.com | support.dell.com NOTICE: To prevent static damage to components inside your computer, discharge static

Removing and Installing Parts 978Insert the Media Card Reader into the bay and slide the drive in to seat it in the computer.9Route the USB cable thro

98 Removing and Installing Partswww.dell.com | support.dell.comRemoving a CD/DVD Drive1Follow the procedures in "Before You Begin" on page 5

Removing and Installing Parts 994Slide the drive release mechanism to the right to release the shoulder screw and slide the drive out to remove it fro