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Solving Problems 49
No sound from headphones
ENABLE DIGITAL MODE Your speakers do not work if the CD drive is operating in analog
mode. To enable digital mode:
1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices.
2 Click Sounds and Audio Devices.
3 Click the Hardware tab.
4 Double-click the name of your CD drive.
5 Click the Properties tab.
6 Check the Enable digital CD audio for this CD-ROM device box.
ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans, fluorescent lights, or halogen
lamps to check for interference.
RUN THE SPEAKER DIAGNOSTICS Some speaker systems have self-diagnostics. See the
speaker documentation for diagnostics instructions.
REINSTALL THE AUDIO (SOUND) DRIVER See page 62.
CHECK FOR INTERRUPT REQUEST CONFLICTS See page 65.
CHECK THE HEADPHONE CABLE CONNECTION Ensure that the headphone cable is
securely inserted into the headphone connector (see page 70).
DISABLE DIGITAL MODE Your headphones do not work if the CD drive is operating in
digital mode. To disable digital mode:
1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices.
2 Click Sounds and Audio Devices.
3 Click the Hardware tab.
4 Double-click the name of your CD drive.
5 Click the Properties tab.
6 Uncheck the Enable digital CD audio for this CD-ROM device box.
ADJUST THE WINDOWS VOLUME CONTROL Click or double-click the speaker icon in the
lower-right corner of your screen. Ensure that the volume is turned up and that the sound is
not muted.
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