Devon IT Echo Management Console Dell Edition Administration Guide

10 | Virtual Appliance Installation & Setup Adjust the Allocated Memory or Edit virtual machine settings options. 4 After selecting your Echo sett

Virtual Appliance Installation & Setup | 11 Echo Password and Time Zone Configurations 1 Turn on the Virtual Machine. 2 After the bootup process i

12 | Virtual Appliance Installation & Setup 6 A list of cities is displayed in the Time zone menu. Select a city located in your time zone and pr

Virtual Appliance Installation & Setup | 13 Echo Network Configuration DHCP Configuration (Default) The next screen is the Networking configuratio

14 | Virtual Appliance Installation & Setup 3 Enter the IP address to use as Echo's static IP and press OK. 4 Enter the subnet mask and then

Virtual Appliance Installation & Setup | 15 4 Add more nameserver <ip address> lines as needed for each additional DNS server you want to in

16 | Virtual Appliance Installation & Setup Main Menu Options: Reference Chart Table 1-1. Echo Main Menu Reference Chart Main Menu Items Descrip

Virtual Appliance Installation & Setup | 17 Final Configuration Steps DNS Configuration On your DNS server, create an entry for ws-broker.<myd

18 | Virtual Appliance Installation & Setup 3 Enter the IP address instead of the domain name ws-broker and click OK.

Virtual Appliance Installation & Setup | 19 Firewall Ports Table 1-2. What Ports Need to be Open for Echo Functionality Port Protocol Components P

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indic

20 | Virtual Appliance Installation & Setup Additional Installation Steps for Advanced Configurations NOTE: Please read the next two sections onl

Virtual Appliance Installation & Setup | 21 10 Select [0] Exit at the next menu. 11 Press <Enter> at each remaining prompt to use the defaul

22 | Virtual Appliance Installation & Setup Troubleshooting a Bad Connection Make sure that your Echo appliance has network connectivity and that

Learning Echo Basics | 23 2 Learning Echo Basics Terminology You should familiarize yourself with the following list of terms, as they are used thro

24 | Learning Echo Basics Accessing the Echo Web-Based Interface 1 Using a web browser, type the following URL into the address http://<hostname or

Learning Echo Basics | 25 The Connections Table Terminals have the ability to connect to remote servers utilizing various types of protocols. The Co

26 | Learning Echo Basics The Terminal Settings Table Terminal Settings are the display, sound, keyboard, mouse, and password configurations for that

Learning Echo Basics | 27 NOTE: You can select more than one object in the various tables. Press the <Ctrl> key and left-click on choices in t

28 | Terminal Management 3 Terminal Management Echo Agent Updates The Echo Agent is a service that runs on terminal devices and communicates with th

Terminal Management | 29 4 Click Submit to enter your changes. The message Echo agent request sent is displayed. The new agent begins installing itse

Contents | 3 Contents Virtual Appliance Installation and Setup ...5 Download and Install vSphere, VMware Server, or

30 | Terminal Management 4 Use the Choose File button to launch a window that will allow you to explore your local machine to find an image to upload.

Terminal Management | 31 4 After selecting the custom image, click Update above the pane to save your changes. 5 In the Connections table a new icon

32 | Terminal Management Echo Cloning Overview The following types of clones can be created using Echo:  Connections-Terminals have the ability to co

Terminal Management | 33 Cloning Connections Echo allows administrators to clone individual connections from a thin client and save them in the Echo d

34 | Terminal Management 3 The details pane on the right-hand side displays the available connections you can clone from this terminal. 4 Under Connec

Terminal Management | 35 4 Click the Submit button. You will receive a success message when the connection is applied. When you apply connections to

36 | Terminal Management NOTE: There are a few differences in the way VMware View client connections are handled by Windows, as compared to RDP and I

Terminal Management | 37 How to Clone Terminal Settings 1 From the Terminals inventory table, left-click to select the terminal and then right-click t

38 | Terminal Management Applying Settings to a Terminal 1 From the Terminals inventory table, left-click to select the terminal and then right-click

Terminal Management | 39 Profiles The profile feature in Echo allows you to assign terminal connections and settings with one or more terminal. Profi

4 | Contents The Echo Administration Screen ... 24 Searches ...

40 | Terminal Management  Certificates-A Firefox certificate (to bypass Certificate download warnings) can be exported from your Mozilla Firefox set

Terminal Management | 41 Applying a Profile Once you finish creating a profile as described in the section above, it will automatically apply the asso

42 | Terminal Management Disk Image Cloning Echo allows you to perform full disk image cloning of your terminals, utilizing FTP, CIFS, or NFS protocol

Terminal Management | 43  Verify Image-Select this checkbox if you want to perform an md5 checksum upon completion of the clone. Please be aware th

44 | Terminal Management 4 After completion, the newly cloned disk image can be seen in the inventory table of the Disk Images tab. Applying a Disk

Terminal Management | 45 3 Click the Submit button to begin the re-imaging process. The terminal will reboot and begin re-imaging its flash media wit

46 | Terminal Management Supplied Disk Images New OS images can be added to your Devon IT Echo Management Console Dell Edition inventory. Visit suppor

Terminal Management | 47  Image Location-Enter the location to where your disk image resides. NOTE: You may use a hostname or IP address. Examp

48 | Maintenance 4 Maintenance Backing Up Your Server You can backup your server from the main Maintenance tab. The method used is referred to as a

Maintenance | 49 4 The result of the Hotcopy will create a binary (.BIN) backup file that will be downloaded to your local machine. Click Save File a

Virtual Appliance Installation & Setup | 5 1 Virtual Appliance Installation and Setup NOTE: Custom icons at this time only work with the Devon

50 | Maintenance 6 After the path to the backup file has been entered, click the Restore button to begin the restore. Once the restore process is fin

Maintenance | 51 Appliance Upgrades The following is the recommended procedure for upgrading your Echo Appliance to a newer version. 1 Backup-Backup y

52 | Getting Help 5 Getting Help Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). Dell provides several online a

6 | Virtual Appliance Installation & Setup If you have downloaded the .ova file version, continue on to the Install Virtual Machine Setup with th

Virtual Appliance Installation & Setup | 7 5 Select Browse to navigate to the OVA that you have downloaded from the Dell website and click Next.

8 | Virtual Appliance Installation & Setup 11 Select Console tab in the vSphere Client main screen to continue the initial setup of the Echo Appli

Virtual Appliance Installation & Setup | 9 Install Virtual Machine Setup on VMware In order to set up your virtual machine on either VMware Serve