Dell Chassis Management Controller Version 4.50 Manual do Utilizador Página 219
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Troubleshooting and Recovery
This section explains how to perform tasks related to recovering and troubleshooting problems on the remote system
using the CMC Web interface.
• Viewing chassis information.
• Viewing the event logs.
• Gathering configuration information, error status, and error logs.
• Using the Diagnostic Console.
• Managing power on a remote system.
• Managing Lifecycle Controller jobs on a remote system.
• Resetting components.
• Troubleshooting Network Time Protocol (NTP) problems.
• Troubleshooting network problems.
• Troubleshooting alerting problems.
• Resetting forgotten administrator password.
• Saving and restoring Chassis configuration settings and certificates.
• Viewing error codes and logs.
Gathering Configuration Information, Chassis Status, and Logs
Using RACDUMP
The racdump subcommand provides a single command to get comprehensive chassis status, configuration state
information, and the historic event logs.
The racdump subcommand displays the following information:
• General system/RAC information
• CMC information
• Chassis information
• Session information
• Sensor information
• Firmware build information
Supported Interfaces
• CLI RACADM
• Remote RACADM
• Telnet RACADM
Racdump includes the following subsystems and aggregates the following RACADM commands. For more information
on racdump, see the
RACADM Command Line Reference Guide for iDRAC7 and CMC.
219
- Controller Firmware 1
- Version 4.5 User’s Guide 1
- Notes, Cautions, and Warnings 2
- Contents 3
- Overview 15
- What Is New In This Release 16
- Key Features 16
- Chassis Overview 17
- CMC Port Information 18
- Minimum CMC Version 18
- Supported Platforms 21
- Supported Web Browsers 21
- Other Documents You May Need 22
- Contacting Dell 23
- Social Media Reference 23
- Installing and Setting Up CMC 25
- Basic CMC Network Connection 26
- 1 Management Network 27
- 2 Standby CMC 27
- 3 Active CMC 27
- Dell Systems Management 28
- Tools and Documentation 28
- Security User's Guide 28
- Configuring Web Browser 29
- Proxy Server 30
- Microsoft Phishing Filter 30
- Table 7. CMC Interfaces 35
- Setting Date and Time on CMC 37
- Configuring CMC Properties 38
- About Standby CMC 40
- CMC Failsafe Mode 40
- Active CMC Election Process 40
- Logging In to CMC 43
- Accessing CMC Using RACADM 46
- Multiple CMC Sessions 47
- Updating Firmware 49
- Updating CMC Firmware 50
- Updating iKVM Firmware 52
- Version 1.8 User’s Guide 55
- Enabling Lifecycle Controller 59
- Inventory.xml 61
- Examples 62
- Viewing Firmware Inventory 63
- Chassis and Component Health 69
- Chassis Graphics 70
- Viewing Chassis Summary 71
- Viewing Storage Array Status 72
- Configuring CMC 75
- Configuring Services 81
- Setting Up Chassis Group 83
- Disbanding a Chassis Group 85
- Exported Data 86
- Data Format 87
- Obtaining Certificates 89
- Uploading Server Certificate 91
- Viewing Server Certificate 92
- Parsing Rules 94
- Modifying the CMC IP Address 95
- Configuring Server 99
- User's Guide 100
- CMC Online Help 104
- Setting First Boot Device 105
- Configuring Remote File Share 107
- Adding or Saving Profile 109
- Applying Profile 109
- Exporting Profile 110
- Editing Profile 110
- Deleting Profile 110
- Importing Profile 110
- Viewing Profile Settings 111
- Viewing Profile Log 111
- Quick Deploy of Profiles 111
- Enabling Or Disabling Alerts 115
- Types of Users 121
- Configuring Local Users 125
- Adding CMC User Using RACADM 126
- Disabling CMC User 127
- Standard schema 128
- Extended schema 128
- Overview of Schema Extensions 131
- Privileges 132
- Using Dell Schema Extender 135
- Table 27. : dellProduct Class 136
- Creating RAC Device Object 139
- Creating Privilege Object 139
- Creating Association Object 139
- Adding Users or User Groups 140
- Adding Privileges 140
- Authentication of LDAP Users 143
- Authorization of LDAP Users 143
- Card Login 147
- Client Systems 148
- Internet Explorer 149
- Mozilla Firefox 149
- Interface 150
- Using Telnet Console With CMC 153
- Using SSH With CMC 154
- RACADM Syntax Notes for CMC 156
- Viewing Public Keys 156
- Adding Public Keys 156
- Configuring Linux Minicom 157
- Required Minicom Settings 158
- About Flexaddress 163
- About FlexAddress Plus 163
- Activating FlexAddress 164
- Chassis 165
- Activating FlexAddress Plus 166
- Deactivating FlexAddress 167
- <slot#> 168
- CMC Online Help 168
- Configuring FlexAddress 169
- Command Messages 171
- Managing I/O Fabric 175
- Invalid Configurations 177
- Fresh Power-up Scenario 177
- Monitoring IOM Health 177
- Managing VLAN for IOM 181
- Configuring and Using iKVM 185
- Using OSCAR 186
- Navigation Basics 187
- Configuring Oscar 188
- Setting Status Flag Display 189
- Managing Servers With iKVM 190
- Viewing Server Status 191
- Selecting Servers 191
- Soft Switching 191
- Video Connections 192
- Preemption Warning 192
- Setting Console Security 193
- Setting Automatic Logout 194
- Exiting Screen Saver Mode 194
- Changing the Language 195
- Scanning the System 195
- Starting the Scan Mode 196
- Cancelling Scan Mode 196
- Managing iKVM From CMC 197
- Managing and Monitoring Power 199
- Redundancy Policies 200
- No Redundancy Policy 201
- Grid Redundancy 204
- Power Supply Redundancy 204
- No Redundancy 205
- Viewing Power Budget Status 208
- New Server Engagement Policy 209
- 110V PSUs AC Operation 212
- Remote Logging 213
- External Power Management 213
- CMC Online 214
- Troubleshooting and Recovery 219
- Power Troubleshooting 220
- Troubleshooting Alerts 222
- Viewing Event Logs 222
- Using Diagnostic Console 223
- Resetting Components 224
- Recovering Firmware Image 228
- Guide for iDRAC7 and CMC 229
- Using LCD Panel Interface 233
- Main Menu 235
- LCD Setup Menu 235
- Language Setup Screen 235
- Default Screen 235
- Enclosure Menu Screen 236
- Diagnostics 237
- LCD Hardware Troubleshooting 237
- Front Panel LCD Messages 239
- LCD Error Messages 239
- Table 48. Fan Status Screens 240
- Table 49. IOM Status Screens 240
- Table 50. iKVM Status Screen 240
- Table 51. PSU Status Screens 241
- Table 53. CMC Status 244
- Table 55. Fan Status 244
- Table 56. PSU Status 245
- Table 57. IOM Status 245
- Table 58. iKVM Status 245
- Table 59. Server Status 246
- at dell.com/support/manuals 247
- Frequently Asked Questions 249
- Active Directory 251
- Single Sign On 254
- Use Case Scenarios 257
- Downtime 258
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