Dell PP01L Manual do Utilizador

www.dell.com | support.dell.comDell™ Inspiron™ 4100Solutions Guide2H767bk0.book Page 1 Friday, September 28, 2001 1:37 PM

10 Safety and EMC Instructions: Portable Computerswww.dell.com | support.dell.com• Do not allow your portable computer to operate with the base restin

100 Appendixwww.dell.com | support.dell.comWeight (with 8-cell battery): 2.4 kg (5.3 lb) with travel module2.6 kg (5.7 lb) with floppy drive2.6 kg (5.

Appendix 101Standard SettingsThe system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer use

102 Appendixwww.dell.com | support.dell.comReturning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit

Appendix 103Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-p

104 Appendixwww.dell.com | support.dell.comSee "Dell Technical Support Policy (U.S. Only)" on page 100 for a description of the hardware and

Appendix 105BrazilInternational Access Code: 0021Country Code: 55City Code: 51Customer Support, Technical Support 0800 90 3355Tech Support Fax 55 51 4

106 Appendixwww.dell.com | support.dell.comChina (Xiamen)Country Code: 86City Code: 592Home and Small Business Technical Support toll free: 800 858 2

Appendix 107Dominican Republic General Support 1-800-148-0530El Salvador General Support 01-899-753-0777Finland (Helsinki)International Access Code: 9

108 Appendixwww.dell.com | support.dell.comGermany (Langen)International Access Code: 00Country Code: 49City Code: 6103Technical Support 06103 766-720

Appendix 109Italy (Milan)International Access Code: 00Country Code: 39City Code: 02Home and Small BusinessTechnical Support 02 577 826 90Customer Care

Safety and EMC Instructions: Portable Computers 11Power (Safety Instructions, continued)• Use only the Dell-provided AC adapter approved for use with

110 Appendixwww.dell.com | support.dell.comJapan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Technical Support (Server)Techni

Appendix 111Latin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas, U.S.A.) 512 728-3619Fax (Tech

112 Appendixwww.dell.com | support.dell.comMexico International Access Code: 00Country Code: 52Customer Technical Support 001-877-384-8979or 001-877-2

Appendix 113Norway (Lysaker)International Access Code: 00Country Code: 47Technical Support 671 16882Relational Customer Care 671 17514Home/Small Busin

114 Appendixwww.dell.com | support.dell.comSt. Lucia General Support 1-800-882-1521Singapore (Singapore)International Access Code: 005Country Code: 65

Appendix 115Sweden (Upplands Vasby)International Access Code: 00Country Code: 46City Code: 8Technical Support 08 590 05 199Relational Customer Care 08

116 Appendixwww.dell.com | support.dell.comThailandInternational Access Code: 001Country Code: 66Technical Support toll free: 0880 060 07Customer Serv

Appendix 117U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status System toll free: 1-800-433-9014AutoTech (for po

118 Appendixwww.dell.com | support.dell.comReturning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit

Appendix 119FCC Notices (U.S. Only)Most Dell computers are classified by the Federal Communications Commission (FCC) as Class B digital devices. To de

12 Safety and EMC Instructions: Portable Computerswww.dell.com | support.dell.comBattery (Safety Instructions, continued)• Use only Dell battery modul

120 Appendixwww.dell.com | support.dell.comClass BThis equipment has been tested and found to comply with the limits for a Class B digital device purs

Appendix 121The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may

122 Appendixwww.dell.com | support.dell.comFax BrandingThe Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a compute

Appendix 123NOM Information (Mexico Only)The following information is provided on the device(s) described in this document in compliance with the requ

124 Appendixwww.dell.com | support.dell.comInformación para NOM (únicamente para México)La información siguiente se proporciona en el dispositivo o en

Appendix 125One-Year Limited Warranty (U.S. Only) Dell Computer Corporation ("Dell") manufactures its hardware products from parts and compo

126 Appendixwww.dell.com | support.dell.comNOTE: Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage d

Appendix 127These provisions apply to Dell’s one-year limited warranty only. For provisions of any service contract covering your system, refer to you

128 Appendixwww.dell.com | support.dell.comLimited Warranty Coverage During Year OneDuring the one-year period beginning on the invoice date, Dell wil

Appendix 129You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your o

Safety and EMC Instructions: Portable Computers 13Air Travel (Safety Instructions, continued)EMC Instructions• Use shielded signal cables to ensure th

130 Appendixwww.dell.com | support.dell.comIf Dell elects to exchange a system or component, the exchange will be made in accordance with Dell’s Excha

Appendix 131Coverage During Year OneDuring the one-year period beginning on the invoice date, Dell will repair or replace products covered under this

132 Appendixwww.dell.com | support.dell.comYou will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for retur

Appendix 133These provisions apply to Dell’s three-year limited warranty only. For provisions of any service contract covering your system, refer to y

134 Appendixwww.dell.com | support.dell.comDell will repair or replace products covered under this limited warranty that are returned to Dell’s facili

Appendix 135DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTI

136 Appendixwww.dell.com | support.dell.comThis limited warranty does not cover any items that are in one or more of the following categories: softwar

Appendix 137Coverage During Year TwoDuring the second year of this limited warranty, Dell will provide, on an exchange basis and subject to Dell’s Exc

138 Appendixwww.dell.com | support.dell.comDELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS

Appendix 139Damage due to shipping the products to you is covered under this limited warranty. Otherwise, this limited warranty does not cover damage

14 Safety and EMC Instructions: Portable Computerswww.dell.com | support.dell.comWhen Using Your Computer Observe the following safety guidelines to p

140 Appendixwww.dell.com | support.dell.comDell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various m

Appendix 141General ProvisionsDELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS LIMITED WARRANTY STATEMENT. DELL DISCLAIMS AL

142 Appendixwww.dell.com | support.dell.com"Total Satisfaction" Return Policy (U.S. and Canada Only)If you are an end-user customer who boug

Appendix 143One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)GuaranteeDell Computer Corporation ("Dell") warra

144 Appendixwww.dell.com | support.dell.comLimitation and Statutory RightsDell makes no other warranty, guarantee or like statement other than as expl

Index 145IndexAadvanced port replicatorconnecting to a network, 28APRconnecting to a network, 28docking the computer, 76BBIOS, 101CCD-RW drivefixing p

146 Index146 IndexNnetworkfixing problems, 53setting up the APR, 28Pport replicatorconnecting to a network, 28docking the computer, 76powerfixing prob

Safety and EMC Instructions: Portable Computers 15• When preparing to remove a memory module from the system board or disconnect a peripheral device f

16 Safety and EMC Instructions: Portable Computerswww.dell.com | support.dell.com• Always use the palm rest with the keyboard, touch pad, or track sti

Safety and EMC Instructions: Portable Computers 17When Removing or Replacing PartsBefore removing or installing memory modules, or adding a modem or M

18 Safety and EMC Instructions: Portable Computerswww.dell.com | support.dell.comYou can also take the following steps to prevent damage from electros

www.dell.com | support.dell.com1SECTION 1Setting UpConnecting a PrinterTransferring Information to a New Computer (Windows®XP Only)Setting Up a Home a

Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicate

20 Setting Upwww.dell.com | support.dell.comConnecting a PrinterSee the documentation that came with the printer for any recommended preparation proce

Setting Up 213 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel.4 Install the printer dr

22 Setting Upwww.dell.com | support.dell.comInstalling the Printer DriverIf you need to install a printer driver, insert the installation CD into the

Setting Up 23Transferring Information to a New Computer (Windows®XP Only)Windows XP provides a Files and Settings Transfer Wizard to move data, such a

24 Setting Upwww.dell.com | support.dell.com HINT: Selecting the This computer connects directly to the Internet connection method enables the integr

Setting Up 25• Second battery• Dell TravelLite™ module NOTICE: To prevent damage to the docking connector, do not remove or replace devices while the

26 Setting Upwww.dell.com | support.dell.comIn Microsoft Windows Me1 Right-click the Softex BayManager icon on the Microsoft Windows taskbar.2 Click R

Setting Up 272 Press and repeat to locate the Infrared Data Port option under the Basic Device Configuration heading of the system setup program.3 P

28 Setting Upwww.dell.com | support.dell.com6 Click Apply, and then click OK to close the WinDVD Properties window.7 Click Exit.Setting Up the APR to

Setting Up 29 NOTICE: Most surge protectors do not protect against lightning strikes. Dell recommends that you disconnect your computer from the elec

Contents 3ContentsSafety and EMC Instructions: Portable Computers . . . . . . . . 9Safety Instructions . . . . . . . . . . . . . . . . . . . . . . .

30 Setting Upwww.dell.com | support.dell.com2H767bk0.book Page 30 Friday, September 28, 2001 1:37 PM

www.dell.com | support.dell.com2SECTION 2Solving ProblemsFinding SolutionsAccessing HelpPower ProblemsError MessagesVideo and Display ProblemsSound an

32 Solving Problemswww.dell.com | support.dell.comFinding SolutionsSometimes it’s difficult to figure out where to go for answers. Use this chart to q

Solving Problems 33See page 38.See page 40.See page 41.See page 42.See page 46.See page 53.See page 48.See page 54.See page 42.See page 36.See page 56

34 Solving Problemswww.dell.com | support.dell.comAccessing HelpTO ACCESS THE Tell Me How HELP FILEMicrosoft® Windows® XP1 Click the Start button and

Solving Problems 35Power Problems HINT: See the Tell Me How help file for information on standby mode. To access the help file, see page 34.CHECK THE

36 Solving Problemswww.dell.com | support.dell.comError Messages HINT: If the message is not listed, see the documentation for the operating system o

Solving Problems 37A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential file. Remove and then reinsta

38 Solving Problemswww.dell.com | support.dell.comVideo and Display ProblemsIf the display is blank HINT: If you are using a program that requires a

Solving Problems 39If the display is difficult to readADJUST THE BRIGHTNESS — Press to increase the brightness, or press to decrease the brightnes

4 ContentsSetting Up the APR to Connect to a Network . . . . . . . . . . 28Power Protection Devices. . . . . . . . . . . . . . . . . . . . . 28Su

40 Solving Problemswww.dell.com | support.dell.comIf only part of the display is readableSound and Speaker ProblemsIf you have a problem with integrat

Solving Problems 41Printer ProblemsIf you cannot print to a parallel port printerADJUST THE WINDOWS VOLUME CONTROL — In Windows XP, click the gray spe

42 Solving Problemswww.dell.com | support.dell.comIf you cannot print to a USB printerVERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWSWindows XP1 Cl

Solving Problems 43Modem and Internet Connection Problems NOTICE: Connect the modem to an analog telephone wall jack only. Connecting the modem to a

44 Solving Problemswww.dell.com | support.dell.comCHECK THE CONNECTION — Verify that the telephone line is connected to the modem.CHECK THE TELEPHONE

Solving Problems 45TUR N OFF CALL WAITING (CATCH- PHON E) — See your telephone directory for instructions on deactivating this feature. Then adjust th

46 Solving Problemswww.dell.com | support.dell.comScanner ProblemsVERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWSWindows XP1 Click the Start butt

Solving Problems 47Touch Pad or Mouse ProblemsCHECK THE SCANNER CABLE CONNECTION — Ensure that the scanner cable is firmly connected to the computer

48 Solving Problemswww.dell.com | support.dell.comExternal Keyboard Problems TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD1 T

Solving Problems 49Unexpected Characters HINT: When you attach an external keyboard, the integrated keyboard remains fully functional.Drive ProblemsI

Contents 5Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 49If you cannot save a file to a floppy disk. . . . . . . . . . . . .

50 Solving Problemswww.dell.com | support.dell.comENSURE THAT THE DISK IS NOT WRITE-PROTECTED — You cannot save data to a write-protected disk. See th

Solving Problems 51If you cannot play a CD, CD-RW, or DVD HINT: High-speed CD drive vibration is normal and may cause noise. This noise does not indi

52 Solving Problemswww.dell.com | support.dell.comIf you cannot play a DVD movie HINT: Because of different worldwide file types, not all DVD titles

Solving Problems 53If you have problems with a hard driveNetwork ProblemsCHANGE THE WRITE SPEED TO A SLOWER RATE — See the help files for your CD cre

54 Solving Problemswww.dell.com | support.dell.comGeneral Program ProblemsA program crashes HINT: Software usually includes installation instructions

Solving Problems 55A solid blue screen appearsA program is designed for an earlier version of the Windows operating systemsError messages appearTUR N

56 Solving Problemswww.dell.com | support.dell.comE-Mail ProblemsIf Your Computer Gets Wet CAUTION: Perform this procedure only after you are certain

Solving Problems 57 NOTICE: Do not use artificial means, such as a hair dryer or a fan, to speed the drying process. CAUTION: To help prevent elect

58 Solving Problemswww.dell.com | support.dell.comResolving Other Technical ProblemsReinstalling Drivers and UtilitiesThe Dell Drivers and Utilities C

Solving Problems 59To install a driver or utility from your Drivers and Utilities CD: 1 Save your work in all open programs. 2 Insert your Drivers and

6 ContentsRestoring the Computer to an Earlier Operating State . . . . . 67Undoing the Last System Restore . . . . . . . . . . . . . . . 68Reinst

60 Solving Problemswww.dell.com | support.dell.comWindows XP1 Save and close any open files, exit any open programs, and insert the Drivers and Utilit

Solving Problems 616 Click Update Driver.7 Verify that Automatic search for a better driver (Recommended) is selected, and then click Next.8 Click Fin

62 Solving Problemswww.dell.com | support.dell.com1 Click the Start button, and then right-click My Computer.2 Click Properties.3 Click the Hardware t

Solving Problems 63If an IRQ conflict exists, the Device status area in the Properties window reports what other devices are sharing the device's

64 Solving Problemswww.dell.com | support.dell.comYou can also use the Windows Me Hardware Troubleshooter. To use the troubleshooter, click the Start

Solving Problems 65Using System RestoreWindows XP and Windows Me provide a System Restore feature that allows you to return your computer to an earlie

66 Solving Problemswww.dell.com | support.dell.comWindows Me1 Click the Start button, point to Settings, and then click Control Panel. 2 Double-click

Solving Problems 674 Type a name for the new restore point in the Restore point description field.The present date and time are automatically added to

68 Solving Problemswww.dell.com | support.dell.comIn Windows Me, the Restoration in Progress screen appears, and then the computer automatically resta

Solving Problems 693 Press any key when the Press any key to boot from CD message appears on the screen.4 When the Windows XP Setup screen appears, pr

Contents 7Dell Technical Support Policy (U.S. Only) . . . . . . . . . . . . 102Definition of "Dell-Installed" Software and Peripherals. .

70 Solving Problemswww.dell.com | support.dell.com14 If your computer has a network adapter, select the appropriate network settings. If your computer

Solving Problems 71e Press to save your changes and exit the system setup program.f Press any key to boot the computer from the CD.2 At the Welcome

72 Solving Problemswww.dell.com | support.dell.com15 If you set a password in step 13, type your password and click OK. If you did not set a password,

Solving Problems 734 When the Windows 2000 Professional Setup window appears, press the arrow keys to select the Windows 2000 partition option that yo

74 Solving Problemswww.dell.com | support.dell.com2H767bk0.book Page 74 Friday, September 28, 2001 1:37 PM

www.dell.com | support.dell.com3SECTION 3Replacing PartsUsing the Advanced Port ReplicatorAdding MemoryAdding a Mini PCI CardReplacing the Hard DriveA

76 Replacing Partswww.dell.com | support.dell.comUsing the Advanced Port Replicator HINT: If you receive a BIOS upgrade floppy disk with your APR, us

Replacing Parts 77The audio line-out connector is on the side of the APR.Connect a PS/2-compatible mouse.Connect a serial device, such as a serial mou

78 Replacing Partswww.dell.com | support.dell.comAPR Controls and IndicatorsDocking the Computer NOTICE: Before you initially connect your computer t

Replacing Parts 792 Disconnect any external devices, and remove any PC Cards from the computer.3 Connect the AC adapter to the connector on the APR, a

8 Contents2H767bk0.book Page 8 Friday, September 28, 2001 1:37 PM

80 Replacing Partswww.dell.com | support.dell.com NOTICE: If you do not use correct undocking procedures, you may lose data and the computer may not

Replacing Parts 81Monitor Stand HINT: Be sure that the back legs on the monitor stand engage the slots on either side of the APR base. NOTICE: The s

82 Replacing Partswww.dell.com | support.dell.com4 Remove all installed batteries, and disconnect the AC adapter cable and any external devices from t

Replacing Parts 83 NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled "JDIM (DIMM

84 Replacing Partswww.dell.com | support.dell.com9 Replace the cover and screw(s). NOTICE: If the memory module cover is difficult to close, remove t

Replacing Parts 8510 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.11 Turn on the compu

86 Replacing Partswww.dell.com | support.dell.com10 If a Mini PCI card is not already installed, go to step 11. If you are replacing a Mini PCI card,

Replacing Parts 8713 Lower the Mini PCI card toward the inner tabs to approximately a 20-degree angle.14 Continue lowering the Mini PCI card until it

88 Replacing Partswww.dell.com | support.dell.com HINT: Dell does not guarantee compatibility or provide support for hard drives from sources other t

Replacing Parts 89 NOTICE: Use firm and even pressure to slide the hard drive into place. If you force the drive into place using excessive force, yo

Safety and EMC Instructions: Portable Computers 9Safety and EMC Instructions: Portable ComputersThe following information defines the meaning of addit

90 Replacing Partswww.dell.com | support.dell.comAdding a Daughter Card ModemIf you ordered the optional modem at the same time that you ordered your

Replacing Parts 9111 Connect the modem cable to the modem. NOTICE: The cable connectors are keyed for correct insertion; do not force the connections

92 Replacing Partswww.dell.com | support.dell.com2H767bk0.book Page 92 Friday, September 28, 2001 1:37 PM

www.dell.com | support.dell.com4SECTION 4AppendixSpecificationsStandard SettingsReturning Items for Warranty Repair or CreditDell Technical Support Po

94 Appendixwww.dell.com | support.dell.comSpecificationsMicroprocessorMicroprocessor types Intel® Mobile Pentium® III-ML1 cache 32 KB (internal)L2 cac

Appendix 95MemoryArchitecture PC133 SDRAMMemory module socket two user-accessible SODIMM socketsMemory module capacities 64, 128, 256, and 512 MBMemor

96 Appendixwww.dell.com | support.dell.comModem RJ-11 port (optional)Ethernet LAN RJ-45 port (optional)CommunicationsModem:Type v.92 56K MDCControlle

Appendix 97Internal speaker amplifier 1.0-W channel into 4 ohmsVolume controls keyboard shortcuts, program menusDisplayType (active-matrix TFT) XGA; S

98 Appendixwww.dell.com | support.dell.comKey spacing 19.05 mm ± 0.3 mm (0.75 inch ± 0.012 inch)Layout QWERTY/AZERTY/KanjiTouch PadX/Y position resolu

Appendix 99Life span (approximate) 500 discharge/charge cycles0Temperature range:Operating 0° to 35°C(32° to 95°F)Storage –40° to 65°C (–40° to 149°F)