www.dell.com | support.dell.comDell™ Inspiron™ XPS Gen 2Owner’s ManualModel PP14LG8011bk2.book Page 1 Thursday, March 31, 2005 1:50 PM
10 Finding Informationwww.dell.com | support.dell.com• How to remove and replace parts in my computerService Manual at support.dell.com• Service Tag a
100 Adding and Replacing Partswww.dell.com | support.dell.com3Remove the optical-drive security screw. 4Insert a scribe into the notch and push it to
Adding and Replacing Parts 1013Loosen the captive screw and remove the card cover from the computer.4Pull the card out of the compartment so that you
102 Adding and Replacing Partswww.dell.com | support.dell.comG8011bk2.book Page 102 Thursday, March 31, 2005 1:50 PM
Appendix 103AppendixSpecificationsProcessorProcessor type Intel® Pentium® ML1 cache 64 KB L2 cache 2 MBExternal bus frequency 533 MHzSystem Informatio
104 Appendixwww.dell.com | support.dell.comMemoryMemory module connector two user-accessible SODIMM connectorsMemory module capacities 256 MB, 512 MB,
Appendix 105Wireless internal Mini PCI Wi-Fi support; internal card with Bluetooth® wireless technologyVideoNVIDIA:Data busPCI-Express x16Video contro
106 Appendixwww.dell.com | support.dell.comDisplayType (active-matrix TFT) WUXGADimensions:Height245.0 mm (9.64 inches)Width383.0 mm (15 inches)Diagon
Appendix 107BatteryType 9-cell, 80-WHr, "smart" lithium ion Dimensions:Depth88.5 mm (3.48 inches)Height21.5 mm (0.83 inch)Width139.0 mm (5.4
108 Appendixwww.dell.com | support.dell.comDimensions:Height37.5 mm (1.5 inches)Width65.0 mm (2.6 inches)Depth169.5 mm (6.7 inches)Weight (with cables
Appendix 109Using the System Setup ProgramOverview NOTE: Your operating system may automatically configure most of the options available in system se
Finding Information 11• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions • Community
110 Appendixwww.dell.com | support.dell.comThe window at the bottom tells you how to control system setup with key functions. Use these keys to select
Appendix 1113Connect the computer to an electrical outlet.4Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wai
112 Appendixwww.dell.com | support.dell.comDefinition of "Third-Party" Software and PeripheralsThird-party software and peripherals include
Appendix 113equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, y
114 Appendixwww.dell.com | support.dell.comNOTE: In certain countries, technical support specific to Dell Inspiron XPS computers is available at a sep
Appendix 115Austria (Vienna)International Access Code: 900Country Code: 43City Code: 1Website: support.euro.dell.comE-mail: tech_support_central_europ
116 Appendixwww.dell.com | support.dell.comBruneiCountry Code: 673Customer Technical Support (Penang, Malaysia)604 633 4966Customer Service (Penang, M
Appendix 117China (Xiamen)Country Code: 86City Code: 592Technical Support website: support.dell.com.cnTechnical Support E-mail: [email protected]
118 Appendixwww.dell.com | support.dell.comCzech Republic (Prague)International Access Code: 00Country Code: 420Website: support.euro.dell.comE-mail:
Appendix 119France (Paris) (Montpellier)International Access Code: 00Country Code: 33City Codes: (1) (4)Website: support.euro.dell.comE-mail: support.
12 Finding Informationwww.dell.com | support.dell.com• How to use Windows XP• Documentation for my computer • Documentation for devices (such as a mod
120 Appendixwww.dell.com | support.dell.comGreeceInternational Access Code: 00Country Code: 30Website: support.euro.dell.comE-mail: support.euro.dell.
Appendix 121Ireland (Cherrywood)International Access Code: 16Country Code: 353City Code: 1Website: support.euro.dell.comE-mail: dell_direct_support@de
122 Appendixwww.dell.com | support.dell.comJapan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTech
Appendix 123Latin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas, U.S.A.)512 728-3619Fax (Techn
124 Appendixwww.dell.com | support.dell.comMexicoInternational Access Code: 00Country Code: 52Customer Technical Support001-877-384-8979or 001-877-269
Appendix 125Nicaragua General Support001-800-220-1006Norway (Lysaker)International Access Code: 00Country Code: 47Website: support.euro.dell.comE-mail
126 Appendixwww.dell.com | support.dell.comSingapore (Singapore)International Access Code: 005Country Code: 65Website: support.ap.dell.comTechnical Su
Appendix 127Spain (Madrid)International Access Code: 00Country Code: 34City Code: 91Website: support.euro.dell.comE-mail: support.euro.dell.com/es/es/
128 Appendixwww.dell.com | support.dell.comSwitzerland (Geneva)International Access Code: 00Country Code: 41City Code: 22Website: support.euro.dell.co
Appendix 129U.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Website: support.euro.dell.comCustomer Care website: support.e
A Tour of Your Computer 13A Tour of Your ComputerFront ViewDISPLAY LATCHES — Keeps the display closed.DISPLAY LATCH RELEASE — Slide this to release th
130 Appendixwww.dell.com | support.dell.comU.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free:
Index 131IndexAaudio connectorsdescription, 20audio deviceconnecting, 38audio. See speakersBbatterycharge gauge, 23, 32charging, 33checking the charge
132 Index132 Indexdocumentationhelp file, 9online, 11Product Information Guide, 9Setup Diagram, 9driversabout, 77identifying, 78reinstalling, 78drives
Index 133Nnetworkproblems, 70network connectordescription, 22numeric keypad, 47Ooperating systemreinstalling Windows XP, 79optical drivedescription, 1
134 Index134 IndexSecure Digital card slotdescription, 19security cable slotdescription, 18Service Tag, 10Setup Diagram, 9softwareconflicts, 81problem
14 A Tour of Your Computerwww.dell.com | support.dell.comPOWER BUTTON — Press the power button to turn on the computer or to enter or exit a power man
A Tour of Your Computer 15If the computer is running on a battery, the light operates as follows:• Off: The battery is adequately charged (or the co
16 A Tour of Your Computerwww.dell.com | support.dell.comSPEAKERS (2) AND CUSTOMIZABLE LIGHTS — To adjust the volume of the integrated speakers, press
A Tour of Your Computer 17The green lights located above the keyboard indicate the following:Left Side ViewOPTICAL DRIVE — You can install devices suc
18 A Tour of Your Computerwww.dell.com | support.dell.comOPTICAL-DRIVE-TRAY EJECT BUTTON — Press this button to eject a CD or DVD from the optical dri
A Tour of Your Computer 19Right Side ViewSECURE DIGITAL I/O SLOT — The Secure Digital I/O slot supports one Secure Digital memory card or other SDI/O
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates
20 A Tour of Your Computerwww.dell.com | support.dell.comAUDIO CONNECTORSIEEE 1394 CONNECTOR — Connects devices supporting IEEE 1394 high-speed transf
A Tour of Your Computer 21DIGITAL-VIDEO INTERFACE (DVI) CONNECTORVIDEO CONNECTORAIR VENTS (2) — The computer uses fans to create airflow through the v
22 A Tour of Your Computerwww.dell.com | support.dell.com NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, no
A Tour of Your Computer 23Bottom ViewBATTERY CHARGE GAUGE — Provides information on the battery charge. For more information, see "Checking the B
24 A Tour of Your Computerwww.dell.com | support.dell.comMINI PCI CARD/MODEM COVER — Covers the compartment that contains the Mini PCI card and the mo
Setting Up Your Computer 25Setting Up Your ComputerConnecting to the Internet NOTE: ISPs and ISP offerings vary by country.To connect to the Internet
26 Setting Up Your Computerwww.dell.com | support.dell.com4In the next window, click the appropriate option:• If you do not have an ISP and want to se
Setting Up Your Computer 27Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer.See the docu
28 Setting Up Your Computerwww.dell.com | support.dell.com3Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window ap
Setting Up Your Computer 29A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to
Contents 3ContentsFinding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 A Tour of Your ComputerFront View . . . . .
30 Setting Up Your Computerwww.dell.com | support.dell.comG8011bk2.book Page 30 Thursday, March 31, 2005 1:50 PM
Using a Battery 31Using a BatteryBattery Performance CAUTION: Before you begin any of the procedures in this chapter, follow the safety instructions
32 Using a Batterywww.dell.com | support.dell.com CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, inc
Using a Battery 33Low-Battery Warning NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning. Then connec
34 Using a Batterywww.dell.com | support.dell.com3Slide and hold the battery-bay latch release on the bottom of the computer, and then remove the batt
Using CDs, DVDs, and Other Multimedia 35Using CDs, DVDs, and Other MultimediaUsing CDs and DVDsFor information about using CDs and DVDs in your comput
36 Using CDs, DVDs, and Other Multimediawww.dell.com | support.dell.com4To copy a CD or DVD:•If you have one CD or DVD drive, ensure that the settings
Using CDs, DVDs, and Other Multimedia 37Using Dell MediaDirect NOTE: QuickSet, which is automatically installed and enabled on your computer, is nec
38 Using CDs, DVDs, and Other Multimediawww.dell.com | support.dell.comConnecting Your Computer to a TV or Audio Device NOTE: Video and audio cables
Using CDs, DVDs, and Other Multimedia 39S-Video and Standard Audio1Turn off the computer and the TV and/or audio device that you want to connect. NOT
4 ContentsCharge Gauge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Low-Battery Warning. . . . . . . . . . . . . . . . . . . . .
40 Using CDs, DVDs, and Other Multimediawww.dell.com | support.dell.com3Plug one end of the S-video cable in to the S-video input connector on the TV/
Using CDs, DVDs, and Other Multimedia 411Turn off the computer and the TV and/or audio device that you want to connect.2Connect the TV/digital audio a
42 Using CDs, DVDs, and Other Multimediawww.dell.com | support.dell.com8See "Enabling the Display Settings for a TV" on page 45 to ensure th
Using CDs, DVDs, and Other Multimedia 433Plug one end of the composite video cable in to the composite video-input connector on the TV/digital audio a
44 Using CDs, DVDs, and Other Multimediawww.dell.com | support.dell.com1Turn off the computer and the TV and/or audio device that you want to connect.
Using CDs, DVDs, and Other Multimedia 457Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.8S
46 Using CDs, DVDs, and Other Multimediawww.dell.com | support.dell.com8Click Apply.9Click OK to confirm the settings change.10Click Yes to keep the n
Using the Keyboard and Touch Pad 47Using the Keyboard and Touch PadNumeric KeypadThe numeric keypad functions like the numeric keypad on an external k
48 Using the Keyboard and Touch Padwww.dell.com | support.dell.comBatteryCD or DVD TrayDisplay FunctionsRadios (Including Wireless Networking and Blue
Using the Keyboard and Touch Pad 49Speaker FunctionsMicrosoft® Windows® Logo Key FunctionsTo adjust keyboard operation, such as the character repeat r
Contents 5Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Speaker Functions . . . . . . . . . . . . . . . . . . . . . .
50 Using the Keyboard and Touch Padwww.dell.com | support.dell.comTouch PadThe touch pad detects the pressure and movement of your finger to allow you
Using PC Cards 51Using PC CardsPC Card TypesSee "Specifications" on page 103 for information on supported PCMCIA cards and PC Card slots.The
52 Using PC Cardswww.dell.com | support.dell.comTo install a PC Card:1Hold the card with the top side of the card facing up. The latch may need to be
Using PC Cards 53 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.1P
54 Using PC Cardswww.dell.com | support.dell.comG8011bk2.book Page 54 Thursday, March 31, 2005 1:50 PM
Setting Up a Home and Office Network 55Setting Up a Home and Office NetworkConnecting to a Network AdapterBefore you connect your computer to a networ
56 Setting Up a Home and Office Networkwww.dell.com | support.dell.comNetwork Setup WizardThe Microsoft® Windows® XP operating system provides a Netwo
Setting Up a Home and Office Network 57Connecting to a Wireless Network in Microsoft® Windows® XPYour wireless network card requires specific software
58 Setting Up a Home and Office Networkwww.dell.com | support.dell.com2Click to select the network you want to configure, and then click Connect or do
Solving Problems 59Solving ProblemsDell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions i
6 ContentsKeyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66External keyboard problems . . . . . . . . . . . . . .
60 Solving Problemswww.dell.com | support.dell.com• If failures are detected during the Pre-boot System Assessment, write down the error code(s) and c
Solving Problems 614When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the
62 Solving Problemswww.dell.com | support.dell.comDVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which
Solving Problems 63If you hear an unfamiliar scraping or grinding soundHard drive problemsE-Mail, Modem, and Internet Problems CAUTION: Before you b
64 Solving Problemswww.dell.com | support.dell.comCHECK THE TELEPHONE LINE CONNECTION —CHECK THE TELEPHONE JACK —CONNECT THE MODEM DIRECTLY TO THE TE
Solving Problems 65Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Info
66 Solving Problemswww.dell.com | support.dell.comIEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow t
Solving Problems 67External keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional. Unexpecte
68 Solving Problemswww.dell.com | support.dell.comThe computer does not start upThe computer stops responding NOTICE: You might lose data if you are
Solving Problems 69A solid blue screen appearsOther software problemsMemory Problems CAUTION: Before you begin any of the procedures in this section,
Contents 79 Adding and Replacing PartsBefore You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Recommended Tools . . . .
70 Solving Problemswww.dell.com | support.dell.comNetwork Problems CAUTION: Before you begin any of the procedures in this section, follow the safety
Solving Problems 71Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Info
72 Solving Problemswww.dell.com | support.dell.comPrinter Problems CAUTION: Before you begin any of the procedures in this section, follow the safety
Solving Problems 73Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product In
74 Solving Problemswww.dell.com | support.dell.comSound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow
Solving Problems 75No sound from headphonesTouch Pad or Mouse ProblemsVideo and Display Problems CAUTION: Before you begin any of the procedures in t
76 Solving Problemswww.dell.com | support.dell.comIf the display is blank NOTE: If you are using a program that requires a higher resolution than you
Solving Problems 77If only part of the display is readableDriversWhat Is a Driver?A driver is a program that controls a device such as a printer, mous
78 Solving Problemswww.dell.com | support.dell.comIdentifying DriversIf you experience a problem with any device, identify whether the driver is the s
Solving Problems 79Manually Reinstalling Drivers 1After copying the required driver files to your hard drive, click the Start button and right-click M
8 ContentsMacrovision Product Notice. . . . . . . . . . . . . . . . . . . . . . . . . . 113Contacting Dell. . . . . . . . . . . . . . . . . . . . .
80 Solving Problemswww.dell.com | support.dell.comCreating a Restore Point1Click the Start button and click Help and Support.2Click System Restore.3Fo
Solving Problems 81Enabling System RestoreIf you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is autom
82 Solving Problemswww.dell.com | support.dell.comG8011bk2.book Page 82 Thursday, March 31, 2005 1:50 PM
Adding and Replacing Parts 83Adding and Replacing PartsBefore You BeginThis chapter provides procedures for removing and installing the components in
84 Adding and Replacing Partswww.dell.com | support.dell.comBefore Working Inside Your ComputerUse the following safety guidelines to help protect you
Adding and Replacing Parts 855Disconnect your computer and all attached devices from their electrical outlets, slide and hold the battery-bay latch re
86 Adding and Replacing Partswww.dell.com | support.dell.com NOTICE: To avoid damaging the system board, you must remove the main battery before you
Adding and Replacing Parts 87Returning a Hard Drive to DellReturn your old hard drive to Dell in its original or comparable foam packaging. Otherwise,
88 Adding and Replacing Partswww.dell.com | support.dell.com3Turn the computer over, loosen the captive screws on the memory module cover, and then re
Adding and Replacing Parts 895Ground yourself and install the new memory module:aAlign the notch in the module edge connector with the tab in the conn
Finding Information 9Finding Information NOTE: Some features may not be available for your computer or in certain countries. NOTE: Additional informa
90 Adding and Replacing Partswww.dell.com | support.dell.com NOTICE: If the memory module is not installed properly, the computer may not boot proper
Adding and Replacing Parts 914Remove the existing modem:aRemove the screw securing the modem to the system board, and set it aside.bPull straight up o
92 Adding and Replacing Partswww.dell.com | support.dell.com NOTICE: To avoid damaging the system board, you must remove the main battery before you
Adding and Replacing Parts 93 NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign
94 Adding and Replacing Partswww.dell.com | support.dell.com6Replace the modem cover. Hinge Cover CAUTION: Before you begin any of the procedures in
Adding and Replacing Parts 95When replacing the hinge cover, first insert the left edge and then press from left to right until the cover snaps into p
96 Adding and Replacing Partswww.dell.com | support.dell.comcPull up on the keyboard connector pull-tab to disconnect the keyboard connector from the
Adding and Replacing Parts 975Install the replacement battery: aInsert the battery at a 30-degree angle under the latch release with the positive side
98 Adding and Replacing Partswww.dell.com | support.dell.com3Disconnect the antenna cables from the Mini PCI card. 4Remove the hinge cover. See page 9
Adding and Replacing Parts 998Lift the display away from the computer at a 90-degree angle. Ensure that the antenna cables, light cable, and display c
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