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Audit
•Pack
•Planning
Data destruction
•Sort and
Refurbishment
Asset tag removal
Detailed Reporting
Asset Removal
& Logistics
Pickup, Sorting,
& Data Destruction
Disposition
Options
Equipment
Resale
Equipment
Recycling
Donation
Lease Return
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Dell Services:
Asset Recovery/Recycling & Client Support
Dell provides the logistic and disposal capabilities for a secure and environmentally
safe way to recover and dispose of owned and/or leased computer equipment
Asset Recovery
and Recycling
Services
Dell Client Support Services can provide your IT staff and end-users with the
productivity and response levels they need to get the “full-value” from their
investments.
Client Support
Services
Dell on Call
³
“Issue Management”
Basic Support
“The Foundation”
CompleteCare
Accidental Damage Service
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“Help Protect”
Call Support
Investment Protection
Delivered with the quality you expect from Dell
Confidence in our expertise and ability to identify and resolve your issues quickly
Flexibility to customize support to match your needs and budget
Dedicated and accountable technicians committed to customer satisfaction
Peace of mind that your notebooks can be protected in a variety of situations
³ Dell on Call Phone Support Service: To view important service information including a list of Supported Products and Issues, see www.dell.com/smb/delloncall. Please note that
Supported Products or Issues may change at any time without notice to Customers. Phone based troubleshooting and how-to questions only; onsite assistance, repair services or
parts not covered.
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CompleteCare Accidental Damage Service service excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. CompleteCare not available in
all states. Customer may be required to return unit to Dell. For complete details, visit www.dell.com/servicecontracts
.
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No data removal process leaves a hard drive or computer as free from residual data as a new product. Dell makes no recommendations regarding the customer's security needs
or representations regarding the effectiveness of one method of data removal over another. It is the customer's responsibility to protect any confidential or sensitive information
contained on hard drives recovered by Dell.
Gold Technical Support
“Expert Response”
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