Dell PowerVault E04J001 Manual do Proprietário Página 254
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254 Troubleshooting: Your Array
Troubleshooting Power Supply/Cooling Fan
Module
CAUTION: Many repairs may only be done by a certified service technician.
You must only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: It is recommended that you turn off the host server before turning off
the array to prevent loss of data.
1
Locate the faulty power supply and determine the status of the LEDs.
• If the AC power LED is not lit, check the power cord and power source
into which the power supply is plugged.
• Connect another device to the power source to verify if it is
working.
• Connect the cable to a different power source.
• Replace the power cable.
If the problem is not resolved, see "Getting Help" on page 265.
• If the DC power LED is not lit, verify that the power switch is turned
on. If the power switch is turned on, see step 2.
• If the power supply’s fault indicator is lit, see "Getting Help" on
page 265.
CAUTION: Power supply/cooling fan modules are hot-swappable. The array can
operate on a single power supply; however both modules must be installed to
ensure proper cooling. A single power supply/cooling fan module can be removed
from a powered-on array for a maximum period of 5 minutes. Beyond that time, the
array may automatically shut down to prevent damage.
2
Reseat the power supply by removing and reinstalling it. See "Power Supply
and Cooling Fan Features" on page 29.
NOTE: After installing a power supply, allow several seconds for the array to
recognize the power supply and to determine if it is working properly.
If the problem is not resolved, see "Getting Help" on page 265.
book.book Page 254 Tuesday, September 27, 2011 3:25 PM
- Owner’s Manual 1
- Notes, Cautions, and Warnings 2
- Contents 3
- 4 Contents 4
- 6 Configuration: About Your 6
- Virtual Disks 7
- 8 Contents 8
- 10 Contents 10
- 12 Contents 12
- Array Software 14
- 16 Contents 16
- Contents 17 17
- 18 Contents 18
- Introduction 19
- Series Storage Array 20
- Introduction 21 21
- 22 Introduction 22
- Overview 23
- Hardware Features 24
- Hard-Drive Indicator Patterns 28
- RAID Controller Modules 31
- Battery Backup Unit 34
- System Password Reset 35
- Cache Functions and Features 36
- Array Terms and Concepts 37
- Physical Disks 38
- Physical Disk States 38
- Virtual Disks and Disk Groups 39
- RAID Levels 40
- RAID Level Usage 41
- Segment Size 43
- Virtual Disk Operations 43
- Consistency Check 44
- Media Verification 44
- Cycle Time 44
- Disk Group Operations 45
- Disk Group Defragmentation 47
- Disk Group Operations Limit 47
- Disk Migration 48
- Advanced Features 50
- Host Types 51
- Multi-Path Software 54
- Virtual Disk Ownership 55
- Load Balancing 56
- Configuration: Overview 61
- Enterprise Management Window 62
- Array Management Window 63
- Out-of-Band Management 65
- Storage Arrays 66
- Setting Up Your Storage Array 68
- Locating Storage Arrays 69
- Setting a Password 71
- Password Guidelines 72
- Removing Storage Arrays 73
- Enabling Premium Features 74
- Failover Alert Display 74
- Configuring E-mail Alerts 77
- Configuring SNMP Alerts 79
- Battery Settings 81
- Configuration: Event Monitor 83
- Configuring Host Access 85
- Using the Mappings Tab 86
- Removing Host Access 88
- Managing Host Groups 88
- Adding a Host to a Host Group 89
- Removing a Host Group 90
- Host Topology 90
- I/O Data Path Protection 92
- Creating Disk Groups 96
- Locating a Disk Group 98
- Creating Virtual Disks 98
- Changing the I/O Type 104
- 512 KB) 105
- Creating a Security Key 108
- Changing a Security Key 110
- Saving a Security Key 111
- Validate Security Key 112
- Erasing Secure Physical Disks 113
- Hot Spares and Rebuild 115
- Global Hot Spares 116
- Hot Spare Operation 116
- Hot Spare Drive Protection 116
- Enclosure Loss Protection 117
- Host-to-Virtual Disk Mapping 119
- Restricted Mappings 126
- Disk Group 127
- Storage Partitioning 130
- Disk Group Expansion 131
- Virtual Disk Expansion 132
- Using Free Capacity 132
- Disk Group Migration 133
- Import Disk Group 134
- Non-Importable Components 135
- Storage Array Media Scan 136
- Suspending the Media Scan 137
- Snapshot Virtual Disks 139
- Simple Path 142
- About the Simple Path 143
- Advanced Path 146
- Snapshot Repository Capacity 152
- Capacity option is disabled 153
- Snapshot Rollback 157
- Starting a Snapshot Rollback 159
- Resuming a Snapshot Rollback 160
- Canceling a Snapshot Rollback 161
- Virtual Disk Copy 163
- Types of Virtual Disk Copies 164
- Online Copy 165
- Creating a Virtual Disk Copy 168
- Create Copy Wizard 169
- Failed Virtual Disk Copy 169
- Failed RAID Controller Module 170
- Copy Manager 170
- Copying the Virtual Disk 171
- Setting Copy Priority 173
- Stopping a Virtual Disk Copy 173
- Recopying a Virtual Disk 174
- Re-Copying a Virtual Disk 175
- Removing Copy Pairs 176
- Configuration: Device Mapper 179
- Multipath for Linux 179
- Using DM Multipathing Devices 180
- Ready for Use 184
- Limitations and Known Issues 187
- Troubleshooting 188
- Packages 189
- Firmware 190
- EMM Firmware 197
- Technology (SMART) 198
- Management: Installing Array 201
- Components 201
- Front Bezel (Optional) 202
- Hard Drives 203
- Installing a Hard-Drive Blank 204
- Removing a Hard Drive 204
- Installing a Hard Drive 206
- RAID Controller Module 209
- Control Panel 218
- 1 control panel 2 release tab 219
- Installing the Control Panel 220
- Backplane 221
- Installing the Backplane 224
- Management: System Interfaces 227
- Storage Array Support Data 232
- Event Log 234
- Recovery Guru 235
- Storage Array Profile 236
- Finding Nodes 239
- Using Go To 240
- Condition 241
- Locating a Physical Disk 244
- SMrepassist Utility 247
- Unidentified Devices 248
- Software 251
- Troubleshooting: Your Array 253
- Management Modules 255
- Troubleshooting Hard Drives 258
- Connections 259
- Conditions 261
- Invalid Storage Array 262
- ECC Errors 262
- PCI Errors 262
- Critical Conditions 262
- Noncritical Conditions 263
- Getting Help 265
- 266 Getting Help 266
- Index 267 267
- Index 268 268
- Index 269 269
- Index 270 270
- Index 271 271
- Index 272 272
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