Dell Dimension 4600 Manual do Utilizador descarregar pdf (Página 47)

Solving Problems 47

Scanner Problems

NOTE: Dell does not cover the scanner’s warranty. If you need technical assistance for your

scanner, call the scanner’s manufacturer. See the scanner documentation for the correct phone

number.

CHECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup and

troubleshooting information.

UNLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a locking tab or

button.

RESTART THE COMPUTER AND TRY THE SCANNER AGAIN

CHECK THE CABLE CONNECTIONS —

• If your scanner has a power cable, ensure that the power cable is firmly connected to a working

electrical outlet and that the scanner is turned on.

• Ensure that the scanner cable is firmly connected to the computer and to the scanner.

VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT

WINDOWS

—

1 Click the Start button and click Control Panel.

2 Click Printers and Other Hardware.

3 Click Scanners and Cameras.

If your scanner is listed, Windows recognizes the scanner.

REINSTALL THE SCANNER DRIVER — See the scanner documentation for instructions.

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Dell Dimension 4600 Manual do Utilizador Página 47