Dell PowerVault DL2200 CommVault Manual do Utilizador

Dell™ PowerVault™DL2200 SystemsHardware Owner’sManualRegulatory Model E13S SeriesRegulatory Type E13S001book.book Page 1 Wednesday, May 12, 2010 9

10 Contentsbook.book Page 10 Wednesday, May 12, 2010 9:26 PM

100 Installing System Components3Pull back slightly on the retention standoff tab at the front edge of the card and gently lift the card off the reten

Installing System Components 101Figure 3-17. Removing and Installing an iDRAC6 Enterprise Card 7If applicable, install the VFlash media card. See &q

102 Installing System ComponentsRemoving an iDRAC6 Enterprise Card CAUTION: Many repairs may only be done by a certified service technician. You shou

Installing System Components 103VFlash Media (Optional)The VFlash media card is a Secure Digital (SD) card that plugs into the iDRAC6 Enterprise card

104 Installing System Components CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is nec

Installing System Components 105Figure 3-18. Installing and Removing the Heat Sink10Rotate the processor shield upward and out of the way. See Figure

106 Installing System ComponentsFigure 3-19. Installing and Removing a Processor1 processor 2 processor shield3 notch in processor 4 socket key 5 ZIF

Installing System Components 107Installing a Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perf

108 Installing System Components10 Using a #2 Phillips screwdriver, tighten the heat-sink retention screws. See Figure 3-18.11Replace the cooling shro

Installing System Components 109Figure 3-20. Replacing the System Battery4If installed, remove the expansion card from the expansion-card slot. See &q

About Your System 11About Your SystemAccessing System Features During StartupThe following keystrokes provide access to system features during startup

110 Installing System Components9Press the battery toward the negative side of the connector and lift it up out of the securing tab at the negative si

Installing System Components 111RAID Battery Removing the RAID Battery CAUTION: Many repairs may only be done by a certified service technician. You

112 Installing System ComponentsInstalling the RAID Battery CAUTION: Many repairs may only be done by a certified service technician. You should only

Installing System Components 1136Remove the power button board and power button from the control-panel module.Figure 3-22. Removing and Installing the

114 Installing System ComponentsInstalling the Control-Panel Module–LED CAUTION: Many repairs may only be done by a certified service technician. You

Installing System Components 115Front-Panel I/O Module Removing the Front-Panel I/O Module CAUTION: Many repairs may only be done by a certified serv

116 Installing System ComponentsFigure 3-23. Removing and Installing the Front-Panel I/O Module 1 front-panel I/O cable 2 bracket3 front-panel I/O mod

Installing System Components 117Installing the Front-Panel I/O Module1Connect and latch the front-panel I/O cable at the back of the module. 2Tighten

118 Installing System Components5Disconnect the power cable from the end of the SAS backplane. 6Disconnect the SAS data cables from the backplane. 7Di

Installing System Components 119Figure 3-24. Removing and Installing a SAS Backplane 1 SAS backplane 2 backplane retention latches (2)3 SAS cables 4 c

12 About Your SystemFront-Panel Features and IndicatorsFigure 1-1. Front-Panel Features and IndicatorsItem Indicator, Button, or ConnectorIcon Descrip

120 Installing System ComponentsInstalling the SAS Backplane CAUTION: Many repairs may only be done by a certified service technician. You should onl

Installing System Components 121Power Distribution Board The power distribution board is located on your system directly behind the power supply fan m

122 Installing System ComponentsFigure 3-25. Removing and Installing the Power Distribution Board 1 screws (3) 2 power supply connector3 power-interpo

Installing System Components 123Replacing the Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You

124 Installing System ComponentsSystem BoardRemoving the System Board CAUTION: Many repairs may only be done by a certified service technician. You s

Installing System Components 125 CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components.12Grasp t

126 Installing System ComponentsInstalling the System Board CAUTION: Many repairs may only be done by a certified service technician. You should only

Installing System Components 12713If applicable, install the iDRAC6 Enterprise card. See "Installing an iDRAC6 Enterprise Card" on page 100.

128 Installing System Componentsbook.book Page 128 Wednesday, May 12, 2010 9:26 PM

Troubleshooting Your System 129Troubleshooting Your SystemSafety First—For You and Your System CAUTION: Many repairs may only be done by a certified

About Your System 133 NMI button Used to troubleshoot software and device driver errors when using certain operating systems. This button can be pres

130 Troubleshooting Your SystemTroubleshooting the Video Subsystem 1Check the system and power connections to the monitor.2Check the video interface c

Troubleshooting Your System 1317Reconnect and power on each USB device one at a time.8If a device causes the same problem, power down the device, repl

132 Troubleshooting Your System• Change the auto-negotiation setting, if possible.• Use another connector on the switch or hub.If you are using a NIC

Troubleshooting Your System 133• vFlash media cards• USB memory keys• NIC hardware key• Expansion-card riser • Integrated storage controller card• iDR

134 Troubleshooting Your SystemTroubleshooting a Damaged System CAUTION: Many repairs may only be done by a certified service technician. You should

Troubleshooting Your System 1353Reconnect the system to the electrical outlet and turn on the system.4Enter the System Setup program.If the date and t

136 Troubleshooting Your SystemTroubleshooting System Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You

Troubleshooting Your System 1376Restart the system.If the problem is resolved, close the system. See "Closing the System" on page 65.If the

138 Troubleshooting Your System6Open the system. See "Opening the System" on page 64.7Remove the cooling shroud. See "Removing the Cool

Troubleshooting Your System 139Troubleshooting a Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only

14 About Your SystemHard-Drive Indicator PatternsFigure 1-2. Hard-Drive Indicators1 hard-drive activity indicator (green)2 hard-drive status indicato

140 Troubleshooting Your SystemIf the problem persists, see "Getting Help" on page 157.6Replace the front bezel. See "Installing the Fr

Troubleshooting Your System 1414Restart the system, enter the System Setup program, and verify that the controller is enabled and the drives appear in

142 Troubleshooting Your System8Ensure that the controller card is firmly seated into the system board connector. See "Installing an Expansion Ca

Troubleshooting Your System 1435Ensure that each expansion card is firmly seated in its connector. See "Installing an Expansion Card" on pag

144 Troubleshooting Your SystemTroubleshooting Processors CAUTION: Many repairs may only be done by a certified service technician. You should only p

Troubleshooting Your System 14513Run the appropriate online diagnostic test. See "Running the System Diagnostics" on page 147.If the test fa

146 Troubleshooting Your Systembook.book Page 146 Wednesday, May 12, 2010 9:26 PM

Running the System Diagnostics 147Running the System DiagnosticsIf you experience a problem with your system, run the diagnostics before calling for t

148 Running the System Diagnostics• Display, print, or save test results• Temporarily suspend testing if an error is detected or terminate testing whe

Running the System Diagnostics 149Embedded System Diagnostics Testing OptionsClick the testing option in the Main Menu window.Using the Custom Test Op

About Your System 15Back-Panel Features and IndicatorsFigure 1-3 shows the controls, indicators, and connectors located on the back panel of the syste

150 Running the System Diagnostics•Test Iterations—Selects the number of times the test is run.•Log output file pathname—Enables you to specify the US

Jumpers and Connectors 151Jumpers and ConnectorsThis section provides specific information about the system jumpers. It also provides some basic infor

152 Jumpers and ConnectorsSystem Board ConnectorsSee Figure 6-1 and Table 6-2 for the location and description of the system board connectors.Figure 6

Jumpers and Connectors 153Table 6-2. System Board ConnectorsItem Connector Description1 CPU2 Processor 22 iDRAC6 Enterprise iDRAC6 Enterprise card con

154 Jumpers and ConnectorsDisabling a Forgotten PasswordThe system's software security features include a system password and a setup password, w

Jumpers and Connectors 155 NOTE: If you assign a new system and/or setup password with the jumper plug still in the "disabled" position, th

156 Jumpers and Connectorsbook.book Page 156 Wednesday, May 12, 2010 9:26 PM

Getting Help 157Getting HelpContacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active

158 Getting Helpbook.book Page 158 Wednesday, May 12, 2010 9:26 PM

Index 159IndexAAdvanced ECC memory mode, 82Bback-panel features, 15batteriestroubleshooting, 134batterytroubleshooting the RAID card battery, 141batte

16 About Your System7 PCIe expansion card slots using riser cardConnects one internal and three external PCI Express Generation 2 expansion cards.Slot

160 IndexDIMMsSee memory modules (DIMMs).drive blankinstalling, 68removing, 67EEmbedded System Management, 57error messages, 40expansion cardtroublesh

Index 161Jjumpers (system board), 151Kkeyboardstroubleshooting, 130Mmemorytroubleshooting, 137Memory Mirroring memory mode, 82memory modeAdvanced ECC,

162 IndexRremote access controllerSee iDRAC.removingbezel, 63control panel assembly, 112cooling shroud, 66cover, 64expansion card, 92front-panel IO mo

Index 163keystroke to enter, 40memory settings, 43PCI IRQ assignments, 46power management options, 48processor settings, 43serial communications optio

164 Indexbook.book Page 164 Wednesday, May 12, 2010 9:26 PM

About Your System 17Guidelines for Connecting Optional External Devices• Turn off power to the system and external devices before attaching a new exte

18 About Your SystemPower Indicator CodesThe power supplies have an indicator that shows whether power is present or a power fault has occurred.• Not

About Your System 19Diagnostic Lights The four diagnostic indicator lights on the system front panel display error codes during system startup. Table

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indica

20 About Your SystemHard drive failure. Ensure that the hard drive are properly connected. See "Hard Drives" on page 67 for information on t

About Your System 21System MessagesSystem messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a s

22 About Your SystemAlert! iDRAC6 not responding. Rebooting.The optional iDRAC6 is not responding to BIOS communication either because it is not funct

About Your System 23Alert! Power required exceeds PSU wattage. Check PSU and system configuration. Alert! Continuing system boot accepts the risk that

24 About Your SystemBIOS Update Attempt Failed!Remote BIOS update attempt failed.Retry the BIOS update. If problem persists, see "Getting Help&qu

About Your System 25CPUs with different cache sizes detected.CPUs with different core sizes detected! System halted.Mismatched processors have been in

26 About Your SystemEmbedded NICx and NICy:OS NIC=<ENABLED |DISABLED>, Management Shared NIC=<ENABLED |DISABLED>.The OS NIC interface is s

About Your System 27Local keyboard may not work because all user accessible USB ports are disabled. If operating locally, power cycle the system and e

28 About Your SystemMemory tests terminated by keystroke.POST memory test was terminated by pressing the spacebar.Information only.MEMTEST lane failur

About Your System 29No boot sector on hard drive.Incorrect configuration settings in System Setup program, or no operating system on hard drive.Check

Contents 3Contents1 About Your System. . . . . . . . . . . . . . . . . . 11Accessing System Features During Startup. . . . . . . 11Front-Panel Feat

30 About Your SystemRead faultRequested sector not found.The operating system cannot read from the hard drive or USB device, the system could not find

About Your System 31The amount of system memory has changed.Memory has been added or removed or a memory module may be faulty.If memory has been added

32 About Your SystemThermal sensor not detected on x.A memory module without a thermal sensor is installed in the specified memory slot.Replace the me

About Your System 33Unable to launch System Services image. System halted!System halted after F10 keystroke because System Services image is either co

34 About Your SystemUnsupported memory configuration. DIMM mismatch across slots detected: x,x,...Invalid memory configuration. Memory modules are mis

About Your System 35Warning! Power required exceeds PSU wattage. Check PSU and system configuration. Warning! Performance degraded. CPU and memory set

36 About Your SystemWarning MessagesA warning message alerts you to a possible problem and prompts you to respond before the system continues a task.

About Your System 37Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty informa

38 About Your Systembook.book Page 38 Wednesday, May 12, 2010 9:26 PM

Using the System Setup Program and UEFI Boot Manager 39Using the System Setup Program and UEFI Boot ManagerThe System Setup program is the BIOS progra

4 ContentsEntering the System Setup Program . . . . . . . . . . . 40Responding to Error Messages. . . . . . . . . . . 40Using the System Setup Pro

40 Using the System Setup Program and UEFI Boot ManagerEntering the System Setup Program1Turn on or restart your system.2Press <F2> after you se

Using the System Setup Program and UEFI Boot Manager 41System Setup OptionsMain ScreenFigure 2-1. Main System Setup Program Screen NOTE: The options f

42 Using the System Setup Program and UEFI Boot ManagerProcessor Settings Displays information related to processors (speed, cache size, and so on). S

Using the System Setup Program and UEFI Boot Manager 43Memory Settings ScreenProcessor Settings ScreenOption DescriptionSystem Memory Size Displays th

44 Using the System Setup Program and UEFI Boot ManagerLogical Processor(Enabled default)Each processor core supports up to two logical processors. If

Using the System Setup Program and UEFI Boot Manager 45Boot Settings ScreenIntegrated Devices ScreenOption DescriptionBoot Mode(BIOS default) CAUTION:

46 Using the System Setup Program and UEFI Boot ManagerPCI IRQ Assignments ScreenInternal USB Port 1 (On default)Enables or disables the internal USB

Using the System Setup Program and UEFI Boot Manager 47Serial Communication ScreenOption DescriptionSerial Communication(On without Console Redirectio

48 Using the System Setup Program and UEFI Boot ManagerPower Management ScreenSystem Security ScreenOption DescriptionPower Management(Active Power Co

Using the System Setup Program and UEFI Boot Manager 49Setup Password Restricts access to the System Setup program by using a setup password.NOTE: For

Contents 53 Installing System Components . . . . . . . . 61Recommended Tools. . . . . . . . . . . . . . . . . . . 61Inside the System . . . . . .

50 Using the System Setup Program and UEFI Boot ManagerExit ScreenPress <Esc> to exit the System Setup program; the Exit screen displays:• Save

Using the System Setup Program and UEFI Boot Manager 51Entering the UEFI Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for exa

52 Using the System Setup Program and UEFI Boot ManagerUEFI Boot Manager ScreenUEFI Boot Settings ScreenOption DescriptionContinue The system attempts

Using the System Setup Program and UEFI Boot Manager 53System Utilities ScreenSystem and Setup Password Features NOTE: For a forgotten password, see

54 Using the System Setup Program and UEFI Boot ManagerWhen a system password is not assigned and the password jumper on the system board is in the en

Using the System Setup Program and UEFI Boot Manager 55When Password Status is Locked, you must type the password and press <Enter> when prompte

56 Using the System Setup Program and UEFI Boot Manager NOTE: The setup password can be the same as the system password. If the two passwords are dif

Using the System Setup Program and UEFI Boot Manager 57Embedded System ManagementThe Lifecycle Controller is an embedded utility that enables systems

58 Using the System Setup Program and UEFI Boot Manager• Provides text console redirection for system setup, text-based utilities, and operating syste

Using the System Setup Program and UEFI Boot Manager 59If your operating system begins to load before you press <Ctrl><E>, allow the syste

6 ContentsRemoving a Cooling Fan . . . . . . . . . . . . . . 75Replacing a Cooling Fan . . . . . . . . . . . . . . 77Power Supplies . . . . . . .

60 Using the System Setup Program and UEFI Boot Managerbook.book Page 60 Wednesday, May 12, 2010 9:26 PM

Installing System Components 61Installing System ComponentsRecommended Tools• Key to the system keylock• #1 and #2 Phillips screwdrivers• T10 Torx scr

62 Installing System ComponentsFigure 3-1. Inside the System 1 cooling fan 2 internal hard drives (2)3 expansion-card riser 4 power supply bays (2)

Installing System Components 63Front Bezel (Optional) Removing the Front Bezel1Using the system key, unlock the bezel.2Lift the release latch next to

64 Installing System ComponentsInstalling the Front Bezel1Hook the right end of the bezel onto the chassis.2Fit the free end of the bezel onto the sys

Installing System Components 65Figure 3-3. Opening and Closing the System Closing the System1Lift the latch on the system cover. 2Place the cover ont

66 Installing System ComponentsCooling ShroudA cooling shroud directs airflow from the cooling fans over the system processor(s) and memory module(s).

Installing System Components 67Installing the Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should onl

68 Installing System ComponentsFigure 3-5. Removing or Installing a Hard-Drive Blank Installing a Hard-Drive Blank Align the hard-drive blank with the

Installing System Components 69Figure 3-6. Removing and Installing a Hot-Swap Hard DriveInstalling a Hot-Swap Hard Drive CAUTION: Use only hard driv

Contents 7Installing a VFlash Media Card . . . . . . . . . . . 103Removing a VFlash Media Card . . . . . . . . . . 103Processors. . . . . . . . . .

70 Installing System Components4 With the lever on the hard drive carrier open, slide the hard drive into the drive bay until the carrier contacts the

Installing System Components 71Installing a Hard Drive Into a Hard-Drive Carrier1Insert the hard drive into the hard-drive carrier with the connector

72 Installing System ComponentsFigure 3-8. Removing and Installing an Internal Hard Drive Bay1 internal hard drives (2) 2 release latch3 internal har

Installing System Components 73Installing an Internal Hard Drive Bay CAUTION: Many repairs may only be done by a certified service technician. You sho

74 Installing System ComponentsFigure 3-9. Removing and Installing an Internal Hard Drive From the Internal Hard-Drive Bay*Screws are supplied along w

Installing System Components 75Cooling FansYour system contains four dual-motor cooling fans. These provide cooling for the processor, PCI cards, and

76 Installing System ComponentsFigure 3-10. Removing and Installing a Fan 1 fans (5) 2 release tab3 fan power cable123book.book Page 76 Wednesday, M

Installing System Components 77Replacing a Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only per

78 Installing System Components NOTE: If only one power supply is installed, it must be installed in the PS1 power supply bay.Removing a Power Supply

Installing System Components 79Figure 3-11. Removing and Installing a Power SupplyInstalling a Power Supply 1Verify that both power supplies are of th

8 Contents4 Troubleshooting Your System . . . . . . . . 129Safety First—For You and Your System . . . . . . . . 129Troubleshooting System Startup

80 Installing System Components NOTE: When installing, hot-swapping, or hot-adding a new power supply in a system with two power supplies, allow seve

Installing System Components 81The maximum memory that is supported on your system varies according to the types and sizes of memory modules being use

82 Installing System Components– For quad-rank memory modules:• One memory module per channel supports up to 1067 MHz.• Two memory modules per channel

Installing System Components 83Table 1 and Table 2 show sample memory configurations that follow the appropriate memory guidelines stated in this sect

84 Installing System Components1.Requires x4- or x8-based memory modules.Advanced ECC1 2 GB XX 4 all 8 all4 GB XX 8 all 16 all8 GB XX 16 all 32 all16

Installing System Components 85Installing Memory Modules WARNING: The memory modules are hot to the touch for some time after the system has been pow

86 Installing System ComponentsFigure 3-12. Removing and Installing a Memory Module7Align the memory module's edge connector with the alignment k

Installing System Components 8712Start up the system, press <F2> to enter the System Setup program, and check the System Memory settings on the

88 Installing System Components5Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See Figur

Installing System Components 89• All the slots are x8 connectors. CAUTION: To ensure proper cooling, only one of the two expansion cards can have a p

Contents 95 Running the System Diagnostics . . . . . . 147Using Online Diagnostics . . . . . . . . . . . . . . . . 147Embedded System Diagnostics Fe

90 Installing System ComponentsInstalling an Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only

Installing System Components 91Figure 3-13. Removing and Installing an Expansion Card 9Connect any cables to the expansion card.10Close the system. Se

92 Installing System ComponentsRemoving an Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only p

Installing System Components 93Removing an Expansion-Card Riser CAUTION: Many repairs may only be done by a certified service technician. You should

94 Installing System ComponentsFigure 3-14. Removing and Installing an Expansion-Card Riser Installing an Expansion-Card Riser CAUTION: Many repairs

Installing System Components 952Lower the expansion-card riser into place until the expansion-card riser connector is fully seated.3If applicable, rei

96 Installing System Components7Bend both the card-edge guides outward and pull the storage controller card out of the connector.Figure 3-15. Installi

Installing System Components 97Installing the Storage Controller Card CAUTION: Many repairs may only be done by a certified service technician. You s

98 Installing System Components10Replace the expansion card. See "Installing an Expansion Card" on page 90.11Close the system. See "Clo

Installing System Components 99Figure 3-16. Removing and Installing an iDRAC6 Express Card 7Reinstall all expansion cards in the expansion-card riser