Note: The Random Moves test requires a minimum of two
cartridges present within the autoloader.
If all previous steps fail, see Contacting Dell.
B3 Translation Sensor Bad
B4 Translation Sensor 1 Bad
B5 Translation Sensor 2 Bad
B6 Translation Flag Bad
B7 Rotational Calibration
Lost
B8 Translation Calibration
Lost
B9 Rotation Lost
BA Translation Lost
BB Rotation Position Lost
BC Translation Position Lost
BD Picker Dropped Cartridge
Error
Check for a jammed cartridge in the picker. Remove the cartridge
if present.
Remove and inspect the magazines one at a time. Turn the white
thumbwheels on each magazine and ensure that the carriers
move freely at least one full rotation in each direction.
Fully insert a cartridge into each magazine slot, then remove.
Look for difficulty in extracting the cartridge from each slot.
Re-insert the magazine after inspection.
Power cycle the autoloader.
Run the Random Moves test from either the Remote Management
Unit (RMU) or the Operator Control Panel (OCP).
Note: The Random Moves test requires a minimum of two
cartridges present within the autoloader.
If all previous steps fail, see Contacting Dell.
BE Picker Missed Cartridge
Error
BF Picker Jammed Cartridge
Error
Servo Motor Error Types
C0 Motor Error
Ensure that the autoloader is resting on a solid flat surface, or
mounted level in a rack unit.
Power cycle the autoloader.
Run the Random Moves test from either the Remote Management
Unit (RMU) or the Operator Control Panel (OCP).
Note: The Random Moves test requires a minimum of two
cartridges present within the autoloader.
Check support.dell.com for PowerVault 124T firmware updates.
If all previous steps fail, see Contacting Dell.
C1 Motor SW Error
C2 Motor HW Error
C3 Motor Seg Error
C4 Motor Position Error
C5 Motor Direction Error
C6 Motor Runaw ay Error
C7 Motor Corrupt
C8 Motor Acceleration Error
C9 Motor Sense Noise
CA Motor Seek Error
CB Motor Skipped Step
CC Motor Stalled
CD Motor Jammed
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